Reviews of Hotel Erbprinzenpalais This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Lindenallee 27, 38855 Wernigerode, Germany

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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewAll good
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Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewStaff are very kind Great location Good breakfast
No gym or spa
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewExceptional, stylish hotel both inside and out and in terms of service level! Private car parking.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe hotel is on the edge of the town on a terrace with views right across the town. Behind the hotel is the forest and hills with an amazing castle looking down onto the hotel and the town. The room was excellent and the staff very helpful. Food was very good.
There were no tea or coffee making facilities in the room, although the hotel did provide us with a kettle and teacups when we asked them. Having made our tea, we were forbidden from taking it onto the terrace and were only allowed to drink it sitting on a bench in the garden. It seemed strange but rules appear to be important in the old East Germany!
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe space of the room in Junior Suite felt like being a King and Queen. The full covering carped made it soft and the floor to ceiling curtains as well. They’ve kept the original condition with its squeaky wooden floors in the ground floor, making it like a movie from the past. We also liked the customer service. And the included breakfast was excellent, a continental breakfast at its finest. Also just underneath the castle, a short walk away. Recommended!
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLovely clean comfortable hotel, friendly helpful staff, good breakfast selection, superb location with only a ten minute walk to the old town.
Nothing
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewWalking distance from main castle, nice accommodating city, a good amount of on site parking, helpful staff willing to explain in languages other than German, clean room, clean breakfast area
driving in downtown area is difficult due to construction, recommend walking if possible, castle under renovation
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewGood because it had a lift
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewCleanliness Helpful staff
Nothing
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewVery nice and very friendly staff. The location is max 10 min to the center. The design of the hotel takes you back in time
All good!
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 27 December 2024 · Stayed in November 2024
Verified review