The breakfast was overpriced for what it was. No labels on the salads and other offerings which makes it difficult if you have allergies and don't eat meat products.

The hotel was fantastic and comfortable!

Stayed in August 2025

Emmerich is in the perfect location on the lower market square and is an exceptional, small hotel.

Stayed in August 2025

Nothing

The position of the hotel, beautiful, large room, which was cool, during the hot weather period.

Stayed in August 2025

Parking in front of the door was not allowed, so needed to park at a street a bit further. 1 Euro per 30 minutes, pretty expensive and you need to pay with cash at the place.

Kind host and can speak English very well. Beautiful room, bar, breakfast area... everything is authentic, traditional and well maintained with all modern necessities. Location is good, next to cute plaza with restaurants and bars, 5 minutes from the bridge that brings to you Polish border over the river.

Stayed in August 2025

Just a small thing and not a criticism at all…but be aware to come on time before 18 where the reception will close. You then get a code to get in 🙏🏽 - and parking is available but have to walk a short distance. Really no issue at all!!

It’s so beautiful- love the place! Rooms, view and bathroom are fantastic- very special and would be back again! Breakfast really nice, staff for breakfast is so forthcoming! All in all a recommendation!

Stayed in July 2025

Everything was perfect. Best location, excellent hotel - rooms, restaurant, interiors fittings, personal .

Stayed in June 2025

Very nice service, rooms, and everything. There is a roof top terrace, and breakfast is served in a wonderful architectural hall. Highly recommended!

Stayed in March 2025

very nice and spacious room; very friendy staff - (very) late check in was no problem; nice bar & restaurant, too. Fantastic location (explore Görlitz waking from the hotel), nice restaurants nearby, too; private parking, too

Stayed in January 2025

It was difficult to find the breakfast room

It was an excellent location to explore an exceptional and undiscovered town of central Europe. The architecture was outstanding

Stayed in February 2025

We had a wonderful stay at the Emmerich Hotel. Situated in the historic Alstadt it is perfectly located for visitors who want to explore the old town. The renovation of the building and conversion into a hotel has been sympathetically and tastefully done. The fixtures and fittings of the rooms are of a high quality. The staff were helpful and friendly. We had an exceptionally good meal in the hotel restaurant and the breakfast was terrific too.

Stayed in February 2025

Small duvet on a large bed. Would recommend a bigger duvet. 6 windows in room, really need larger curtains to fully cover and black out sunlight in morning. We arrived at the hotel late for check in travelling for work. It would have been nice if the kitchen could of offered us food when we checked in as there was nowhere else locally to get food at that time of night.

Rooms were large, clean, warm and very well designed with a large heated floor bathroom.

Stayed in February 2025

No door between the room and bathroom. No AC! Parking no closer than 150 meters

Location, quiet and modern. Absolutely great breakfast and staff

Stayed in February 2025

The bathroom has no doors - this is interesting, but not comfortable at all. It could be also great to receive parking instructions and possibility to park the car BEFORE the check-in, as it is common in hotels of that level. The street is in the center, you are not allowed to park near reception...but you cannot park your car before check-in...it's completely unacceptable and uncomfortable.

The Hotel is nice and sophisticated, the staff is friendly and the breakfast served in a beautiful inner "winter garden".

Stayed in November 2024

We did not have the breakfast because I felt the price was too high. 18 euros per person! We went around the corner and four people had a hot and generous breakfast with coffees for 35 euros total at the bakery. We would like to have had the convenience of breakfast at the hotel if it had been comparable.

What a stunning architectural remodel! Such detail in every design choice. Quality materials and attention to detail. The lovely design made the stay exceptional. Wonderful communication from the staff!

Stayed in December 2024

Orientation in the building - had trouble finding the breakfast room on the first day.

Friendly staff helped resolving all issues

Stayed in September 2024

Could’ve had some more toiletries since the shops aren’t as close by

The staff were incredibly helpful and friendly, the tub in the suite was luxurious, and it’s smack dab in the most beautiful part of town. Breakfast was great too.

Stayed in October 2024

I felt a lack of English instructions - almost everything was in German. All the signs in the hotel and almost all the instructions given by email or via Booking messages were also in German. Even the menu in the restaurant required me to use Google Translate. And I wasn't impressed by the breakfast - it's pretty basic, and the omelet was not basic, but really bad.

The location is great, and the surroundings are very nice. The room was very spacious, clean, and nicely arranged. I liked how soundproof the room was - this is a rare thing. The bathroom area with a big tub right in the center is a nice way to relax.

Stayed in October 2024

Centre of town

Stayed in September 2024

The carpet of the elevator needs to be replaced.

I’m amazed by the hotel design and location. The room size is large and the detailed of every single furniture is spectacular. It’s a mixture of classical & modern luxury style. The receptionist is extremely representative & professional with warm welcoming and good bye.

Stayed in September 2024

disappointed that it was not clear there was very limited hotel parking available, had to be reserved, otherwise, out of luck (we were fortunate, not ticketed for parking)

location is wonderful, restaurant was very nice, room was spacious

Stayed in September 2024

The hotel is in a very central location but the rooms are quiet and beautifully decorated. Pet friendly.

Stayed in September 2024

Superb location on the old Untermarkt. Our top floor room had plenty of light and nice views of the market square buildings. The room was also very well appointed with contemporary furniture and artworks. We ate in the restaurant on one evening and the food and service were very good.

Stayed in June 2024

Great location , very clean nice rooms.

Stayed in June 2024

The location was close to all points of interest. The building and rooms have been tastefully restored to a very high standard. Staff were friendly and helpful. The room was lovely and was very clean. We would definitely stay there again.

Stayed in May 2024