Skip to main content
  1. Hotel reviews homepage
  2. Germany hotel reviews
  3. North Rhine-Westphalia hotel reviews
  4. Cologne hotel reviews
  5. Reviews of Hotel am Augustinerplatz

Reviews of Hotel am Augustinerplatz This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Hohe Str. 30, Altstadt-Nord, 50667 Cologne, Germany

#208 of 247 hotels in Cologne

Guests' Choice

Review score

Based on 238 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    9.3

  • Facilities

    7.4

  • Staff

    8.6

  • Value for money

    7.3

  • Free WiFi

    8.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 1 September 2025

    8.0
    Friendly staff, great location and good value for money.
    • Leisure trip
    • Group
    • Business Class Double Room
    • Stayed 1 night
    • Submitted via mobile

    Can’t think of anything.

    Good selection for breakfast and friendly staff.

    Stayed in September 2025

  • Reviewed: 1 July 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Business Class Double Room
    • Stayed 1 night
    • Submitted via mobile

    A liitle bit small rooms.

    Location

    Stayed in June 2025

  • Reviewed: 1 July 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Business Class Double Room
    • Stayed 1 night
    • Submitted via mobile

    Many weird messages via booking.com, the translation isn't correct, said I must complete this and that, if I don't I can't check in and was extremely confusing. I didn't need to complete anything. And that they won't receive messages via booking.com and the link sent was only for upgrading not checking in. Because of this I didn't get sent wifi and had to go ask after check in and not seeing anything in the room and not told anything. They also sent so many emails, I got 12! Only booking 2 nights. And they were incorrect as well, on check out day I was sent emails telling me my check out is tomorrow..... They made things much harder and confusing, not using tech well.

    Rooms are decent, can use a nearby gym for free

    Stayed in June 2025

  • Reviewed: 15 June 2025

    7.0
    Good location. I wouldn’t stay there again
    • Leisure trip
    • Couple
    • Premium Class Double Room
    • Stayed 2 nights
    • Submitted via mobile

    One did not feel very welcome. The entrance was uninviting. There were no coffee and tea making facilities. Staff seemed inexperienced and weren’t very present.

    The location is good.

    Stayed in June 2025

  • Reviewed: 12 May 2025

    8.0
    It is a nice hotel and worth the money.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The elevator wasn't working and my room was on the top floor. It was exhausting walking up and down the stairs.

    The room was nice and clean. There were restaurants and coffee shops within walking distance. The staff was professional and helpful.

    Stayed in May 2025

  • Reviewed: 14 April 2025

    6.0
    Wasn’t the 4-star experience I was expecting
    • Business trip
    • Solo traveller
    • Premium Class Double Room
    • Stayed 6 nights
    • Submitted via mobile

    I was in Cologne for FIBO, a large exhibition. The best thing about the hotel is its location - it is located at the end of the shopping street, an easy 10 min stroll to the Dom Cathedral. Room size was ok. The main issue for me was the room cleaning is only done every 2 days, and the housekeeping actually missed and forgot to clean my room after the second day. The reception staff was nice however and when I complained, she came up and did some cleaning herself. The pillows were sort of formless and soft. Couldn’t get good neck support from them. The hotel gives you 2 duvets instead of 1 on a king/queen sized bed and I suppose the theory is that the 2 persons don’t have to fight for the duvet. The problem however the duvet is narrow and barely covered me (and I am not extra large in size). The main door was supposed to lock after hours when there was no one at reception, however from experience (I was out almost all 6 nights late), it was never locked and I got into the hotel without using my key pass. From there, one can access all areas of the hotel, including outside of the rooms via the staircase or the lifts (which didn’t require any keycard to activate). So security-wise, it’s not the most secure. Fortunately there were no problems or incidents for me.

    Stayed in April 2025

  • Reviewed: 25 March 2025

    7.0
    Convenient hotel for Heumarkt and U-Bahn Line 1
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The single bed was an old-fashioned size, more typical of what a monk might expect 50 years ago.. flawed thinking. A bottle of beer would have been a nice addition to the almost empty fridge - I needed one after a day at Merheim Neuro NovaKlinik visiting a close friend.

    Location was excellent Room was fine Hotel was trendy/quirky so had a nice feel No breakfast as was additional cost

    Stayed in March 2025

  • Reviewed: 10 March 2025

    8.0
    Great stay, perfect location
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights

    I was receiving spam messages from their hacked booking account asking me to provide card info. Be carefull with the scammers.

    the location was great, especially if you are planning to attend the carnival. The staff was very friendly. Rooms were clean and were cleaned whenever requested. Hotel bar is nice without overprized drinks.

    Stayed in March 2025

  • Reviewed: 16 February 2025

    7.0
    N/a
    • Leisure trip
    • People with friends
    • Business Class Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Beds

    Location

    Stayed in February 2025

  • Reviewed: 29 January 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Business Class Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel is in a great location - easy to find and near the station. Room was a bit small but staff were great

    Stayed in January 2025

  • Reviewed: 15 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Business Class Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room we got was quite small, but not bad for a 2 night stay

    Location is great, room is clean and staff were friendly

    Stayed in December 2024

  • Reviewed: 11 January 2025

    7.0
    Good room, but with some extra's.
    • Leisure trip
    • Couple
    • Business Class Double Room
    • Stayed 1 night
    • Submitted via mobile

    We recived a lot of (unwanted) spam/fishing mails from the location. Perhabse they have a data problem? At night this part of town is not that charming to visit (it is at the shoping district)

    It was a nice room in the hard of the city at a walking distance from the köln dom.

    Stayed in January 2025

  • Reviewed: 17 December 2024

    8.0
    Great location for a short stay in Cologne
    • Leisure trip
    • Group
    • Business Class Double Room
    • Stayed 2 nights

    The bedside shelf, just above the pillows, hadn't be dusted. We were disappointed that there weren't tea/coffee facilities in the room.

    Staff were very friendly and helpful. The beds were comfortable and the room wasn't too hot. The location was fantastic and was in walking distance to the shopping area, Cathedral, Main train station and the Christmas Markets.

    Stayed in December 2024

  • Reviewed: 16 December 2024

    8.0
    Super location for Christmas markets, Cathedral and shopping ares
    • Leisure trip
    • Couple
    • Business Class Double Room
    • Stayed 2 nights

    Great location in the main pedestrian shopping areas of Cologne. Just over 10 minute walk to the cathedral and 5 minutes to the nearest (and best of those we visited) Christmas market.

    Stayed in December 2024

  • Reviewed: 13 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Business Class Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location for visiting the Christmas markets. Very friendly staff and great value for money

    Stayed in December 2024

  • Reviewed: 26 August 2024

    6.0
    Good choice bit don't expect too much, great location
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    Rooms a bit basic

    Very good value in an excellent location

    Stayed in June 2024

  • Reviewed: 21 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Business Class Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room and bathroom was a little small

    Great location. Parking was a bonus.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Business Class Double Room
    • Stayed 1 night
    • Submitted via mobile

    No kettle. Car park a bit expensive €50

    Stayed in August 2024

  • Reviewed: 19 August 2024

    7.0
    Perfect location, some remarks
    • Leisure trip
    • Couple
    • Business Class Double Room
    • Stayed 1 night
    • Submitted via mobile

    The pillows in our room were terrible, the mattress was okay. We mentioned the pillows to the staff so this might be resolved already.

    Central location, nicely decorated. Parking garage and supermarket around the corner.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    7.0
    Great location!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed and pillows very uncomfortable. Stain marks on wall.

    Great location. Friendly and helpful staff. Really easy to check in and out.

    Stayed in August 2024

  • Reviewed: 6 July 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Premium Class Double Room
    • Stayed 1 night
    • Submitted via mobile

    Becarful from the Philipino guy on the receptıon he s nervous He does not like to talk and starts screaming

    Only locatıon

    Stayed in July 2024

  • Reviewed: 29 June 2024

    8.0
    Too expencive for the facilities
    • Leisure trip
    • Couple
    • Premium Class Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no complementary water in the room and I had to go down each day to ask for it. Also towels were dirty and I had to buy one for myself

    Location is great and very easy to find

    Stayed in June 2024

  • Reviewed: 8 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Carelessness of staff. I was given key to an already occupied room and only realized someone is in the room after opening it.

    Location

    Stayed in June 2024

  • Reviewed: 15 April 2024

    7.0
    Good price but has some drawbacks.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Rooms are dark and don't have proper lighting making it very hard to see anything in your bag or in the wardrobe. It wouldn't be possible to do any work from the room due to the poor lighting. The bathroom did not have any wash products. Wi-fi password is not pointed out at check-in and is not easy to find. These are drawbacks, especially for someone on a business trip.

    I received a free upgrade to a better room. I appreciated the additional space in the room and the larger bed. The bed was comfortable. The person checking me in was very friendly and answered my question knowledgeably. These all made my stay more comfortable.

    Stayed in April 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: