Hohe Str. 30, Altstadt-Nord, 50667 Cologne, Germany
#208 of 247 hotels in Cologne
Guests' ChoiceBased on 238 hotel reviews
7.4Cleanliness
7.7
Comfort
7.7
Location
9.3
Facilities
7.4
Staff
8.6
Value for money
7.3
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 September 2025
Douglas
United KingdomCan’t think of anything.
Good selection for breakfast and friendly staff.
Stayed in September 2025
Reviewed: 1 July 2025
Ahmet
TurkeyA liitle bit small rooms.
Location
Stayed in June 2025
Reviewed: 1 July 2025
Mark
AustraliaMany weird messages via booking.com, the translation isn't correct, said I must complete this and that, if I don't I can't check in and was extremely confusing. I didn't need to complete anything. And that they won't receive messages via booking.com and the link sent was only for upgrading not checking in. Because of this I didn't get sent wifi and had to go ask after check in and not seeing anything in the room and not told anything. They also sent so many emails, I got 12! Only booking 2 nights. And they were incorrect as well, on check out day I was sent emails telling me my check out is tomorrow..... They made things much harder and confusing, not using tech well.
Rooms are decent, can use a nearby gym for free
Stayed in June 2025
Reviewed: 15 June 2025
Annie
AustraliaOne did not feel very welcome. The entrance was uninviting. There were no coffee and tea making facilities. Staff seemed inexperienced and weren’t very present.
The location is good.
Stayed in June 2025
Reviewed: 12 May 2025
Kevin
United StatesThe elevator wasn't working and my room was on the top floor. It was exhausting walking up and down the stairs.
The room was nice and clean. There were restaurants and coffee shops within walking distance. The staff was professional and helpful.
Stayed in May 2025
Reviewed: 14 April 2025
Sean
SingaporeI was in Cologne for FIBO, a large exhibition. The best thing about the hotel is its location - it is located at the end of the shopping street, an easy 10 min stroll to the Dom Cathedral. Room size was ok. The main issue for me was the room cleaning is only done every 2 days, and the housekeeping actually missed and forgot to clean my room after the second day. The reception staff was nice however and when I complained, she came up and did some cleaning herself. The pillows were sort of formless and soft. Couldn’t get good neck support from them. The hotel gives you 2 duvets instead of 1 on a king/queen sized bed and I suppose the theory is that the 2 persons don’t have to fight for the duvet. The problem however the duvet is narrow and barely covered me (and I am not extra large in size). The main door was supposed to lock after hours when there was no one at reception, however from experience (I was out almost all 6 nights late), it was never locked and I got into the hotel without using my key pass. From there, one can access all areas of the hotel, including outside of the rooms via the staircase or the lifts (which didn’t require any keycard to activate). So security-wise, it’s not the most secure. Fortunately there were no problems or incidents for me.
Stayed in April 2025
Reviewed: 25 March 2025
Richard
United KingdomThe single bed was an old-fashioned size, more typical of what a monk might expect 50 years ago.. flawed thinking. A bottle of beer would have been a nice addition to the almost empty fridge - I needed one after a day at Merheim Neuro NovaKlinik visiting a close friend.
Location was excellent Room was fine Hotel was trendy/quirky so had a nice feel No breakfast as was additional cost
Stayed in March 2025
Reviewed: 10 March 2025
Palaiologos
GreeceI was receiving spam messages from their hacked booking account asking me to provide card info. Be carefull with the scammers.
the location was great, especially if you are planning to attend the carnival. The staff was very friendly. Rooms were clean and were cleaned whenever requested. Hotel bar is nice without overprized drinks.
Stayed in March 2025
Reviewed: 16 February 2025
Anthony
MaltaBeds
Location
Stayed in February 2025
Reviewed: 29 January 2025
Elizabeth
United KingdomHotel is in a great location - easy to find and near the station. Room was a bit small but staff were great
Stayed in January 2025
Reviewed: 15 January 2025
Shlomit
NetherlandsThe room we got was quite small, but not bad for a 2 night stay
Location is great, room is clean and staff were friendly
Stayed in December 2024
Reviewed: 11 January 2025
Jesper
NetherlandsWe recived a lot of (unwanted) spam/fishing mails from the location. Perhabse they have a data problem? At night this part of town is not that charming to visit (it is at the shoping district)
It was a nice room in the hard of the city at a walking distance from the köln dom.
Stayed in January 2025
Reviewed: 17 December 2024
Natalie
United KingdomThe bedside shelf, just above the pillows, hadn't be dusted. We were disappointed that there weren't tea/coffee facilities in the room.
Staff were very friendly and helpful. The beds were comfortable and the room wasn't too hot. The location was fantastic and was in walking distance to the shopping area, Cathedral, Main train station and the Christmas Markets.
Stayed in December 2024
Reviewed: 16 December 2024
Graham
United KingdomGreat location in the main pedestrian shopping areas of Cologne. Just over 10 minute walk to the cathedral and 5 minutes to the nearest (and best of those we visited) Christmas market.
Stayed in December 2024
Reviewed: 13 December 2024
Chris
United KingdomGreat location for visiting the Christmas markets. Very friendly staff and great value for money
Stayed in December 2024
Reviewed: 26 August 2024
Jason
United KingdomRooms a bit basic
Very good value in an excellent location
Stayed in June 2024
Reviewed: 21 August 2024
Jordan
AustraliaRoom and bathroom was a little small
Great location. Parking was a bonus.
Stayed in August 2024
Reviewed: 19 August 2024
Robin
United KingdomNo kettle. Car park a bit expensive €50
Stayed in August 2024
Reviewed: 19 August 2024
James
NetherlandsThe pillows in our room were terrible, the mattress was okay. We mentioned the pillows to the staff so this might be resolved already.
Central location, nicely decorated. Parking garage and supermarket around the corner.
Stayed in August 2024
Reviewed: 1 August 2024
Jesus
SpainBed and pillows very uncomfortable. Stain marks on wall.
Great location. Friendly and helpful staff. Really easy to check in and out.
Stayed in August 2024
Reviewed: 6 July 2024
Tarek
LebanonBecarful from the Philipino guy on the receptıon he s nervous He does not like to talk and starts screaming
Only locatıon
Stayed in July 2024
Reviewed: 29 June 2024
Lana
GeorgiaThere was no complementary water in the room and I had to go down each day to ask for it. Also towels were dirty and I had to buy one for myself
Location is great and very easy to find
Stayed in June 2024
Reviewed: 8 June 2024
Dhanasekar
GermanyCarelessness of staff. I was given key to an already occupied room and only realized someone is in the room after opening it.
Location
Stayed in June 2024
Reviewed: 15 April 2024
Ste
GermanyRooms are dark and don't have proper lighting making it very hard to see anything in your bag or in the wardrobe. It wouldn't be possible to do any work from the room due to the poor lighting. The bathroom did not have any wash products. Wi-fi password is not pointed out at check-in and is not easy to find. These are drawbacks, especially for someone on a business trip.
I received a free upgrade to a better room. I appreciated the additional space in the room and the larger bed. The bed was comfortable. The person checking me in was very friendly and answered my question knowledgeably. These all made my stay more comfortable.
Stayed in April 2024
Farnham, UK
Sedrun, Switzerland
Mount Vernon, USA
Cervia, Italy
Cervia, Italy
Orange, Australia
Ban Xianglôm, Laos
Stellenbosch, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content