Reviews of Cleo´s Hotel Kallstadt This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Weinstrasse 65, 67169 Kallstadt, Germany
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Reviewed: 14 June 2024 · Stayed in June 2024
Verified reviewReviewed: 6 February 2024 · Stayed in December 2023
Verified reviewReviewed: 4 October 2023 · Stayed in October 2023
Verified reviewReviewed: 14 June 2023 · Stayed in June 2023
Verified reviewReviewed: 3 November 2022 · Stayed in August 2022
Verified reviewReviewed: 12 September 2022 · Stayed in September 2022
Verified reviewlocation was ok
The owner was extremely rude as I wanted to check out at 7.55am as she was doing breakfast, the whole checking out process took 2 minutes in the end but she had to make a massive deal about it and moan which actually ended up ruining my whole stay as there is no need for it. Breakfast isn’t until 8.30am which on a week day is also late
I'm a friendly and patient person (also this morning), so I'll only answer in an explanatory way: breakfast from 8:30 a.m. was known beforehand (even at booking.com ebsite it says departure 8:30 a.m.-11 a.m.). You were already 3 days before at the hotel -also for breakfast and while the reception was occupied. So you could easily have paid the day before and let us know you were leaving early and didn't need breakfast. In the morning our time to prepare breakfast is strictly planned (the bread oven and the coffee machine do not take a break at 7:55 a.m. :-) , so that all other guests get their breakfast on time. If you had spoken to us in time, you would not have had to complain in this way...
I'm a friendly and patient person (also this morning), so I'll only answer in an explanatory way: breakfast from 8:30 a.m. was known beforehand (even at booking.com ebsite it says departure 8:30 a.m.-11 a.m.). You were already 3 day… Show more