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  5. Reviews of INA Hotel Royal

Reviews of INA Hotel Royal This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Hansaring 96, Neustadt Nord, 50670 Cologne, Germany

#229 of 247 hotels in Cologne

Guests' Choice

Review score

Based on 106 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.4

  • Location

    8.2

  • Facilities

    5.9

  • Staff

    8.0

  • Value for money

    6.5

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 27 August 2025

    7.0
    Think I could book better hotel for that money. One positive thing is location of this hotel.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Was a problem with parking because I expected car park in the hotel or by the hotel but receptionist said there is an option to park my car 700m from the hotel for 15 eur/per day. There is no parking in the hotel. Room was clean but beds and furniture are old.

    Location is great.

    Stayed in August 2025

  • Reviewed: 3 July 2025

    5.0
    Great staff but pricey for the room and facilities.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very warm No AC. Just a small noisy ventilator borrowed from reception. Too expensive for a night for what it was.

    Breakfast

    Stayed in July 2025

  • Reviewed: 16 February 2024

    7.0
    Modern and clean rooms in a great central location.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Would have liked tea and coffee facilities in room

    Modern and clean

    Stayed in February 2024

  • Reviewed: 3 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It's quite dated for the price you pay

    It was clean and had nice bathroom. Only one train stop away from cologne city centre

    Stayed in December 2023

  • Reviewed: 2 December 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    We didn’t have good pillows, it was flat and all of us had neck pain and when asked for possible change of pillows, they said they don’t have extra to offer

    The location

    Stayed in November 2023

  • Reviewed: 11 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    What was shown in the picture wasn't what we got exactly: - we didn't have a view of the church - the bathroom had a place where it was covered with duct tape for repairs - the bathroom wasn't the same exactly as in the picture - the furniture in the room was also not exactly as from the picture (we didn't have couches, but two cushionless chairs) - when we checked in the receptionist just said "wait" to do something else briefly in an unfriendly manner

    Location to the city was good. Just around the corner were multiple restaurants.

    Stayed in September 2023

  • Reviewed: 10 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It was convenient for station and the sights. It was quiet.

    Stayed in August 2023

  • Reviewed: 17 July 2023

    5.0
    Photos do not match the room.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The photos absolutely did not match what we booked, they are very misleading on the website. Our room was basically in the reception and the staff/cleaners had no etiquette in keep quite in the mornings (or not smoking in our windows). There is no A/C and they do not provide a fan. They also do not provide a fridge or safe in the room.

    It was a relatively central location and our room had lots of space for the three of us. Nice Turkish food nearby.

    Stayed in July 2023

  • Reviewed: 13 June 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    In the description was mention that the hotel has parking zone and when we arrived they said they dont and we had to go in a paid parking zone 10mins walking away from hotel.

    In the roon was clean, bathroom was ok, and the location is great, 10mins of walking up to Dom.

    Stayed in June 2023

  • Reviewed: 11 June 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    parking was not available near hotel, we had to park 1.2 km away which is very inconvenient.

    location was good

    Stayed in June 2023

  • Reviewed: 20 May 2023

    6.0
    A decent hotel in a decent location.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    everything in room needs to upgrade. we got a room with a sad small monitor tv, pillows were empty/ not soft and we got two single blankets when we ordered for 1 double bed room. the room is spacious though but furniture could use refreshing.

    It’s an OK hotel, we were a group and booked 3 rooms for 2 nights. Beds and pillows need serious updating, not comfortable at all. Rooms were spacious but looked a bit dated. the hotel offers parking in a roofed area out front of the property, so that’s pretty handy. location is central, and quite good.

    Stayed in May 2023

  • Reviewed: 15 May 2023

    5.0
    Smelly but otherwise good.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom smelled so bad. So bad that we kept the door closed and held our breath when entering. Fine for a day but it really took away from the comfort of our stay.

    Location was great. Check in was easy, the rooms seemed clean.

    Stayed in May 2023

  • Reviewed: 13 March 2023

    6.0
    Rather expensive on Booking .com, walk in is 25 % cheaper
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Breakfast is very basic. Should use a coffee machine ( Fresh or Capsules ) at a price for 12.90 Euro. Their filter coffee is poor ( too strong, bitter )

    Single rooms very small. I asked for a king bed after arrival and they give me another room 4x the size of the first one. Staff friendly .

    Stayed in March 2023

  • Reviewed: 26 February 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    No breakfast even for fee on the day of departure, the hotel is old and needs to be modernized.

    Good location near city center and train station

    Stayed in February 2023

  • Reviewed: 30 January 2023

    6.0
    Good value
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Dated rooms and tv was old

    Good location and cheap

    Stayed in December 2022

  • Reviewed: 10 January 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast wasn't great

    Great location and good value for the price, dasic but clean

    Stayed in December 2022

  • Reviewed: 24 December 2022

    7.0
    Good for a short stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking is not for free (15€/day) and if you would like to park around the hotel is really difficult. When we arrived and tried to enter our room, we found out that the lock was broken and we had to wait to get a new room.

    Despite the fact that it is a 15 min walk from the cathedral, it is through pedestrian areas with a lot of people. Very nice breakfast. Kind staff.

    Stayed in December 2022

  • Reviewed: 27 November 2022

    7.0
    Centro Royale hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Damp/Musty smell in bathroom.

    Very close to transport. Check in excellent very friendly.

    Stayed in November 2022

  • Reviewed: 20 November 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    We arrived tired in the e d of the day from our trip. The person at the reception desk immediately told us that our reservation had been partially cancelled. I went back 10 mins later after checkin with the documents to confirm that I had received the confirmation and payed for the Weekend . He was not friendly, took a long time to check the documents and only showed me a piece of paper almost yelling. I understand that mistakes happen, but politeness and cordiality first!

    big room with enough space for our dog.

    Stayed in November 2022

  • Reviewed: 18 November 2022

    6.0
    Practical place only, but not appealing for the price
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the appearance of the room in general is not that appealing, the cleaning in the bathroom was so so ( I found hairs from previous guests in the shower area) Walls are not too isolated, you can easily hear anyone arriving or leaving other rooms at at time for example.

    near downtown

    Stayed in November 2022

  • Reviewed: 12 November 2022

    7.0
    A good choice for some days.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Not value for money.

    In a very good location, close to markets, cafes and bakeries.

    Stayed in November 2022

  • Reviewed: 13 October 2022

    5.0
    not very clean
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    there’s bed bug or whatever insects were bitting me crazily and I got allergic and had to go to the pharmacy.

    the location is near to the exam center nearby

    Stayed in August 2022

  • Reviewed: 7 October 2022

    7.0
    For one night only....it did the job, well. Thanks.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Better outside hotel notices needed. Looking alone in a car I had trouble finding the hotel. But receptionist was helpful and showed me where to park.

    Nice breakfast. Good location. Small room but adequate.

    Stayed in October 2022

  • Reviewed: 9 September 2022

    7.0
    Ok for one night
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Too expensive I have not an Invoice until now.

    Silent People in reception was service minded

    Stayed in September 2022

Showing 1 – 25

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