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Reviews of Best Western Premier Seehotel Krautkrämer This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Zum Hiltruper See 173, 48165 Münster, Germany

#116 of 131 hotels in Münster

Guests' Choice

Review score

Based on 97 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.9

  • Facilities

    7.4

  • Staff

    8.9

  • Value for money

    7.3

  • Free WiFi

    8.3

100% verified reviews

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Showing 1 – 25

  • Reviewed: 8 August 2025

    8.0
    Very pleasant stay
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Lake View
    • Stayed 1 night
    • Submitted via mobile

    The terrasse at the restaurant where smoking is unfortunately permitted.

    This was our second stay with our children and we were very pleased again. Quiet hotel near peaceful lake, with nice swimming pool. Rooms are well kept and personnel was friendly.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Might be back!
    • Leisure trip
    • Couple
    • Double Room with Balcony and Lake View
    • Stayed 4 nights

    The staff is exellent and helps you all the way. They do the extra mile with a smile. Make sure to ask for a refurbuished room. The old ones are not to good as bathroom needs thorough cleaning! After our complaints they did offer discounts and help. The lake is great to walk around, the restaurant is decent.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Forest View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location, nice quiet, chilled lovely room and huge bathroom, a def must visit again

    Stayed in August 2025

  • Reviewed: 19 July 2025

    7.0
    Good stay despite difficulties with facilities. Views and local nature more than made up for it!
    • Leisure trip
    • Couple
    • Twin Room with Balcony and Lake View
    • Stayed 4 nights
    • Submitted via mobile

    Lack of bar despite the electronic pad in our room saying it opened at 6.00 every evening. We pointed this out to a senior member of dining room team who told us the bar was only used for large functions and the page needed to be changed! You could sit on the Terrace in good weather but service was slow as staff were serving in the dining room, or sit in the dining room for pre or after dinner drinks. Not the staff fault - they were just overstretched. The rooms were very dated and tired but clean. Some renovations seem to be happening on some floors. The room was stifling despite having a fan unit, but weather was very hot!

    Views and locality of nature were excellent. Food was good - breakfast was plentiful. Buffets in the evening worked better as not many staff employed in the evenings. Balcony in room was great overlooking the lake. Cleaners were very good and helpful.

    Stayed in July 2025

  • Reviewed: 14 June 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Twin Room with Balcony and Lake View
    • Stayed 1 night
    • Submitted via mobile

    Bit out dated, bed is ok but not more than that, bathroom facilities are not 4*

    Spacious and location, sauna and sun beds are a nice add on

    Stayed in May 2025

  • Reviewed: 14 April 2025

    9.0
    We enjoyed our stay
    • Leisure trip
    • Couple
    • Double Room with Balcony and Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Very good service, polite staff. Great wellness facilities. Premium rooms have a beautiful view. You can walk in nature next to hotel.

    Stayed in April 2025

  • Reviewed: 20 March 2025

    7.0
    gemischte Gefühle
    • Leisure trip
    • Solo traveller
    • Single Room with Forest View
    • Stayed 2 nights

    even i have intense email traffic for and back with them /around 40! ...after my stay.... its possible to come back to here

    Stayed in January 2025

  • Reviewed: 14 August 2024

    9.0
    Beautiful secluded location, would definitely recommend
    • Leisure trip
    • Family with young children
    • Queen Room with Forest View
    • Stayed 1 night

    What a surprisingly beautiful location and great to hire bikes, cycling by the river.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    7.0
    Brief but comfortable
    • Leisure trip
    • Couple
    • Queen Room with Forest View
    • Stayed 1 night

    Decor and rooms a bit dated

    Reception staff, let us park our motorbike outside main doors as we were concerned about security. All staff very nice.

    Stayed in June 2024

  • Reviewed: 2 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony and Lake View
    • Stayed 1 night
    • Submitted via mobile

    The evening buffet was WAY too expensive compared to the quality of the dishes! Our room had a messy balcony with no cleaning regarding spiders and stuff. We saw the maids cleaning other balconies. Our balcony was a wild-life.

    Great service Good beds Clean and nice

    Stayed in June 2024

  • Reviewed: 30 June 2024

    8.0
    Very good value for money -very kindly staff!
    • Leisure trip
    • People with friends
    • Family Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    No windows in the sleeping area

    Nice big room, indoor pool, breakfast buffet, location and the staff!

    Stayed in June 2024

  • Reviewed: 24 June 2024

    9.0
    Very pleasant overnight stay.
    • Leisure trip
    • Solo traveller
    • Twin Room with Balcony and Lake View
    • Stayed 1 night
    • Submitted via mobile

    I was travelling with my dog, so I really appreciated the fact that they made my dog very welcome, and the location is great for walking. It was really nice to have dinner in the restaurant with my dog beside me. 

    Stayed in June 2024

  • Reviewed: 24 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Forest View
    • Stayed 1 night
    • Submitted via mobile

    It is located far from the city and there is no option of reaching the hotel by walking from the central station. In the late evening it was almost impossible to catch a taxi and we had to call the hotel for the help. The good thing is that they helped quickly.

    The hotel is located in a very beautiful place. It has very polite and friendly staff. Nice pool, but the sauna was turned off and I did not have a chance to use it as I was staying only for a night. 1 night is not enough to enjoy the hotel and all its infrastructure. 2-3 nights would be perfect.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    8.0
    Very nice hotel in a lovely location. Friendly staff. A little tired in places and could do with updating but didn’t tak
    • Leisure trip
    • Family with young children
    • Queen Room with Forest View
    • Stayed 3 nights
    • Submitted via mobile

    Having to pay to park, even as a disabled guest is not great. I asked about this upon checking out. The receptionist suggested that it was a free service but then liaised with a colleague and charged €9 per day. Disabled parking should be free.

    Location was fantastic. Staff were friendly.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Excellent location, service and food. Would definitely use again.
    • Leisure trip
    • Family with young children
    • Family Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    Very minor complaint, starting to look a little dated in places.

    Excellent food breakfast and lunch. Friendly and well mannered staff. Lovely view. Relaxing experience all round.

    Stayed in May 2024

  • Reviewed: 14 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Forest View
    • Stayed 2 nights

    Expensive parking without reason ( there were free parking options 10m away with the same security standards, there were renovation works on the upper floors causing some noise.

    Location, the views to the lake, the spa.

    Stayed in January 2024

  • Reviewed: 23 November 2023

    7.0
    not what i expected and due to the problems we will not be returning there next year ...
    • Leisure trip
    • Group
    • Double Room with Balcony and Lake View
    • Stayed 2 nights

    well, i called with the measurements of my 2 friends and the size of the wheelchairs they use... when we arrived we had a little wait no problem we had coffee but when one of my wheelchair friends wanted the WC there was not one on the same floor and we had no room yet so she had to find a way downstairs to the basemen toilets... not a good start .. when we got our rooms we found that the ladies and their wheelchairs could not get into the wash/bath/toilet room in the room. also not in the next room they offered us... however, 1 hour later my friends were offered a suite to use for the time we were there. i was sent a mail 2 days before we were due to travel that there was building work being done but it would not trouble us ... but it did ...

    the location was great for what we needed , and the staff were super helpfull

    Stayed in November 2023

  • Reviewed: 26 September 2023

    8.0
    Very nice - totally would recommend
    • Leisure trip
    • Solo traveller
    • Single Room with Forest View
    • Stayed 1 night

    Very nice place and absolutely adorable staff. I did get lost in the woods surrounding the lake - do be careful (or try not to be a dork and actually look where you're going). Breakfast was superb I had eaten to enough to go on with the 8hrs drive back home.

    Stayed in August 2023

  • Reviewed: 18 September 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room with Forest View
    • Stayed 1 night

    They offer shuffle to the airport on the web and that doesn't exist anymore. Taxi from the hotel to the airport cost around 100-110€. Was not a beautiful surprise.

    Good hotel for relax. The staff always perfect. Good food and the room was so confortable.

    Stayed in September 2023

  • Reviewed: 2 September 2023

    8.0
    A lovely hotel
    • Leisure trip
    • People with friends
    • Twin Room with Balcony and Lake View
    • Stayed 1 night
    • Submitted via mobile

    That they did not have gluten-free bread as an option. They had run out for the evening meal and there was none at the breakfast either.

    It was clean, had character and was refurbished to a good taste which fitted in with its historic interior. They are very dog friendly. I could bring dog into the restaurant and to the breakfast area. The location overlooking the lake and being next to a river.

    Stayed in September 2023

  • Reviewed: 30 April 2023

    7.0
    Friendly well located hotel that needs an update!
    • Leisure trip
    • Family with young children
    • Family Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Bathrooms are dated. Not a very nice lounge to sit, relax, have a drink, paid parking for hotel guests, very loud wedding party in the hotel.

    Stayed in April 2023

  • Reviewed: 27 February 2023

    9.0
    very picturesque hotel, not far away from the highway, high standards.
    • Leisure trip
    • Family with young children
    • Queen Room with Forest View
    • Stayed 1 night
    • Submitted via mobile

    it got cold during the night because the building is older.

    very well situated, big room. Spa and pool just downstairs. very good restaurant. Not far away from highway.

    Stayed in February 2023

  • Reviewed: 5 November 2022

    8.0
    Faded glory but still enjoyable.
    • Leisure trip
    • Couple
    • Double Room with Balcony and Lake View
    • Stayed 1 night
    • Submitted via mobile

    Beer in restaurant not chilled . Bath/shower awkward access and stained grout . Towels have seen better days .

    1st visit 1982 and internally no change since then and the hotel overall looking a bit tired especially the bathrooms and needs some serious room upgrading and general TLC .However presentation ,service and restaurant food standard still quite excellent and our waiter was friendly and helpful .The quiet location beside the lake is lovely for walks and very relaxing and the spa , unchanged since the 70s , is still great with large pool and most enjoyable to spend time in .

    Stayed in November 2022

  • Reviewed: 2 November 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Single Room with Forest View
    • Stayed 1 night

    Dog friendly

    Stayed in August 2022

Showing 1 – 25

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