Great location. Kind reception.

Stayed in August 2025

Room was tiny

Easy Check in, no Check out necessary. Good location

Stayed in August 2025

Beautiful and clean facilities. Very comfortable, secure and accommodating for our late check in. Easy to find and park.

Stayed in August 2025

Its location! Located near supermarket and the tram is just 2-3mins walk from the hotel

Stayed in August 2025

That reception were so helpful and accommodating. Helped me store my suitcase as I was going to the Euros final and couldn't check in until 3.

Stayed in July 2025

But had to pay 8 euros overnight which i have never had to pay before. As it was only one night that was ok .It would put me off staying more than one night.

Easy to check in. Facilities good parking good.

Stayed in July 2025

We (my wife and I) arrived at the hotel around 9:30 PM. Upon entering the first door, we found the second one locked. There was a screen that required us to enter our Reservation ID and surname to gain access. Our booking had been made by someone else, so although my name appeared as the guest, the system wasn’t accepting the credentials. We tried several combinations, but unfortunately, we couldn't get in. Just then, someone opened the door and looked at us with clear suspicion — it honestly felt like we were intruders! 😅 I explained the situation, and to his credit, he let us in and opened the reception area for us. I showed him my Apple Wallet confirmation and reservation ID, but he responded with, “You might be at the wrong hotel.” He requested our passports for verification and initially insisted that he didn’t have our booking. After showing him my Booking.com confirmation, he asked if the reservation was made by "XYZ". Once I confirmed that, his tone immediately changed — and only then did we start to feel like actual guests. 😄 I’m not sure where the miscommunication happened — perhaps it was a system limitation or a name mismatch. But a warmer welcome and more empathetic communication from the staff would have definitely made the experience less stressful after a long day of travel.

The room was okay — a bit smaller than I expected. It’s ideal for a solo traveler, but if you're coming with a partner and carrying a couple of suitcases, it can feel a little tight in terms of space. That said, the cleanliness was spot on, and the washroom/toilet was well-maintained with most essential amenities provided. The bed was comfortable, and the room had a pleasant, cozy vibe. The location is also quite convenient, with easy access to nearby transport and local shops.

Stayed in July 2025

the breakfast was not worth the money. crowded and very little selection and advertising for breakfast lies about what is available

Air conditioning worked ok and the location was good

Stayed in June 2025

Single beds were too small, with a permanent sensation of falling

Stayed in July 2025

The room was very clean.

Stayed in June 2025

Bathroom did not have many hooks for towels or clothes. Not many restaurants in the area.

The staff was attentive to our needs and provided a kettle when requested. They also rang for a taxi for us in the morning. The room and bathroom were good size and you could open the window without being on the main street. Included a lift to take us to our level.

Stayed in June 2025

Very bicycle friendly hotel.

Stayed in May 2025

I paid for high speed WiFi but there was not such a thing because everybody gets the same wifi

Clean

Stayed in June 2025

Nothing really, although it would have been super-convenient if they added availability of simpe, light evening meals, like pizza.

Convenient location for facility visited, very competitive price (I have to cover my own expenses) near to a few restaurants, clean, modern, great air conditioning (night temperature outside was 25°C).

Stayed in June 2025

The beds were very, very small. They looked like children beds.

Good location, quick check-in.

Stayed in June 2025

The single beds were a bit narrow

Warm welcome at the check-in Room was clean, comfy and had everything we needed

Stayed in May 2025

The location is just after the Basel border in Germany, so when using the tram to return to the hotel, we were stopped for ID/passport control — something we didn’t know in advance. Luckily we had our passports with us and not left at the hotel. The hotel does not offer the BaselCard for free public transport, which we expected. Instead, we had to pay over 11 CHF per person per day. The cleaning service was not very good, and the bathroom floor wasn’t very clean.

Breakfast was very good with a nice selection. The room was clean, comfortable, and met our expectations. The man at the reception was very helpful and professional.

Stayed in May 2025

Location not great, the area seemed a little bit rough. There was a rip in the bedsheet.

It was a perfect functional no thrills room. The shower pressure was really good. Coffee at breakfast was good.

Stayed in May 2025

check in in midnight is mot easy , u need the password

pricewise very nice location , very nice hotel , very nice staff with their price all was good

Stayed in May 2025

n/a

Great location

Stayed in May 2025

Air conditioning took a long time to cool the room, but to be fair ther0e were three of us in the room in exceptionally hot weather.

Location so near trams, restaurants and shopping centre.. Price and considering the room had three single beds it was quite spacious. I would use this hotel again if in the area.

Stayed in May 2025

Could hear the guy next door snoring like a monster truck.

Location convenience and great price.

Stayed in April 2025

Helpful desk staff. Explained tram system and stops to get to marketplace in city centre

Stayed in April 2025

practical, clean, good value

EXCELLENT STAFF, very friendly, and helpful all the time.

Stayed in March 2025