Neuburgerstraße 122, 86167 Augsburg, Germany
#13 of 48 hotels in Augsburg
Guests' ChoiceBased on 39 hotel reviews
8.3Cleanliness
8.8
Comfort
8.4
Location
7.5
Facilities
8.0
Staff
9.0
Value for money
8.1
Free Wifi
8.3
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Showing 1 - 25
Reviewed: July 29, 2025
Ann
BelgiumThe bed matress is very hard. The staff is curiously unfriendly: no smile, no humor, after paying the hotel we got an ‘it’s ok’ instead of thank you, hope to see you again, have a nice trip. Very curious atmosphere
Very clean and tidy Good breakfast with bio products Parking facilities Silent room, no noice
Stayed in July 2025
Reviewed: July 20, 2025
Vadim
IsraelNothing special
Breakfast was very good, nice lobby, no problem with parking
Stayed in July 2025
Reviewed: June 6, 2025
Mehboob
United StatesVery nicely run and friendly property. The breakfast was very good, and the staff attentive and polite.
Stayed in June 2025
Reviewed: May 14, 2025
Tatiana
FranceAll the information only in German. Not enough information about what is available in the spa area.
Absolutely wonderful breakfast and excellent dinner. Very pleasant staff.
Stayed in May 2025
Reviewed: April 15, 2025
Vahid
TurkeyNo one likes to talk English
Polite, Caring Personel
Stayed in April 2025
Reviewed: November 1, 2024
Curtis
United Statesroom and cleanliness were fine!
Stayed in October 2024
Reviewed: October 12, 2024
Andrew
United KingdomNothing to add.
Breakfast was standard continental but the choice was good and the bread was nice. Restaurant had a small but good selection of classic German dishes and the quality was good Staff were friendly and all spoke English - my German is rubbish. Convenient location for where I was working.
Stayed in October 2024
Reviewed: September 29, 2024
Nicolae
SwedenBio and high quality services
Stayed in July 2024
Reviewed: August 25, 2024
Simon
United KingdomNothing
Location and ease of access from motorway was ideal. Very good for an overnight stay. Staff very friendly and helpful. Easy access to the centre by number 23 bus however it stops running at 9 pm.
Stayed in August 2024
Reviewed: July 17, 2024
Rebecka
IrelandI think they should be better prepared for customers small needs as toothbrushes and toothpaste, for instance
Good breakfast, clean rooms, and comfortable bed.
Stayed in June 2024
Reviewed: June 19, 2024
Florent
FranceLa qualité des lits : trop mou...on a failli se noyer... Isolation phonique assez light
Excellent restaurant
Stayed in June 2024
Reviewed: May 27, 2024
Steven
United KingdomWas hard to find and parking entrance equally hard. More signage needed. Breakfast attention was cursory, almost surly, may have been a bad day for the member of staff that morning 🤷🏼♂️
10 minute Uber to town. Very good convenient parking. An oasis of calm in an unlikely location
Stayed in May 2024
Reviewed: April 14, 2024
Hans
SwitzerlandThe single mattress was too small… probably because I’m not used to sleep in a single bed, but still, it could be a bit wider.
Very green in a park with trees. Proper Bavarian hotel; to be fair - Augsburg Bavarian 👌
Stayed in April 2024
Reviewed: November 8, 2023
Michael
United KingdomBreakfast was very basic - could be better.
Staff were lovely and helpful. Use of the gym opposite the hotel is a great idea and was excellent.
Stayed in September 2023
Reviewed: October 30, 2023
James
FranceI was surprised when I asked for a glass of water at a meal in the evening that they charged me 2 Euros for it. I've never seen a restaurant charge for a glass of tap water before!
Stayed in October 2023
Reviewed: September 11, 2023
Gibelli
GermanyToo less parking Places available I had to park in the street.
Good Position for me
Stayed in September 2023
Reviewed: August 25, 2023
Rosamie
GermanyNo Aircondition…. The room that we had which was the Superior Room were soo hot the whole night. We requested for an Electric Fan but it didn’t help ☺️. We’re expecting that when we hang the Shield ‚… CLEAN THE ROOM we did expect to change the beddings cause we were sweating every night☹️, but they just clean the room … no changing of Beddings which we were a bit puzzled. Hope they can install an Aircondition for more comfort. The TV reception was not good, They just have 3 good channels 😀
The breakfast was ok and the food are all Organics…. The Staff were OK…. ON our last day, the waitress was too friendly and accommodating. She’s very accommodating , offered us some Scrambled Eggs if we want some which we didn’t know we can request. She was too good and very helpful . Bread (Brötchen) were just few to choose…. there were no many options….
Stayed in August 2023
Reviewed: November 19, 2022
Birgit
Australialocation a bit outside city centre.
cleanliness, atmosphere and food. Bed was very comfortable and property was offering so much more than just accommodation. It comprises a wellness retreat as well as a great kitchen serving delicious German/ Bavarian food. Staff are excellent, very friendly and accommodating .
Stayed in November 2022
Reviewed: November 3, 2022
Koifman
IsraelThere were no shower soap in the bathroom .
Nice and clean room, very good breakfast, quiet hotel on a suburban road. It's possible to park for free at the street in front of the hotel . Nice and friendly staff . The hotel is placed a bit far from the city center , but there is a tram line directly to a center . A tram stop is about 100 M from the hotel .
Stayed in October 2022
Reviewed: November 1, 2022
Tereza
Czech RepublicI think the hotel advertises that it offers free toiletries, and in reality it is a soap in the shower and next to the sink. That is not what I expected. The bed was really uncomfortable - the mattress was not flat but sunk in the middle, which caused me a backache.
The staff was super helpful, accommodating and friendly. They communicated with me before I arrived as I had a few questions. Breakfast was really nice and lots of options to choose from. We also had a dinner in the hotel restaurant which was lovely including the service. We had to cut our stay short so were not able to use the spa facilities.
Stayed in October 2022
Reviewed: October 29, 2022
Patricio
ChileThe kitchen closes at 9 o'clock and there's no "last call" so you can't be aware of it. You have to order your dessert and your main dish at the same time if you're having a late meal
Breakfast whas really good, and staff were friendly
Stayed in October 2022
Reviewed: September 17, 2022
A
GermanyThe room and bed was a little outdated. The mattresses were a bit too hard for us, but for 1 night I guess its OK
Breakfast was very good and the staff were helpful and alert!
Stayed in September 2022
Reviewed: March 9, 2025
David
United KingdomOn arrival the staff were so welcoming and helpful
Stayed in March 2025
Reviewed: May 4, 2025
Elif
BelgiumThere are no comments available for this review
Stayed in April 2025
Showing 1 - 25
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