Comfortable, clean, good location

Stayed in August 2025

It was all excellent

Perfect location for visiting the Libori festival

Stayed in August 2025

The position of the light switch next to the bed. They are rather in the middle of the headboard of the bed, so when I moved in sleep, the cushion or I touched the switch and turned it on

Wonderful breskfast. All fresh and plenty

Stayed in July 2025

Personally, I did not like the fact that people were allowed to smoke in the terrace restaurant. Yes it is outside, not big but undercover and not that much ventilation. Also I did find it strange that table water was not available, particularly as it was during an extremely hot week with temperatures reaching 35 degrees Celsius. Perhaps it is a Germany specific trait but it would be my recommendation to ban the smoking, or provide some inside seating and provide table water free of charge.

The staff were absolutely outstanding. I had several requests to help my medical condition and the Hotel Team did everything they could to help me. Nothing was too much trouble and I send everyone of them a personal thank you. The breakfast was vast, with a fabulous selection of fruit, cold meat, cheeses and a hot breakfast too. Everything was fresh and tasty.

Stayed in July 2025

That it stays the same … Been going there 20 years now Love the hotel especially the Pool and Sauna!

Stayed in May 2025

Too hot in the hotel room ! No possibility to open window or air-condition available !

Very good breakfast and central due to the city ! Nice and helpful personell !

Stayed in April 2025

If there are plenty of people, then the breakfast room might feel a bit tight.

Good choice and high quality food at breakfast. There is a swimming pool on the top floor where when can do a bit of sports already very early in the morning or pretty late in the evening. The hotel location is very good, close to the downtown area with sights and shops; the central bus station is right in front of the hotel; it is within (longer) walking distance from the train station, but there are also various bus lines. Very good value for money.

Stayed in January 2025

Nothing

Location is perfect and the staff very freindly. The hotel is extremely clean and tidt.

Stayed in December 2024

Very nice staff

Stayed in December 2024

Superior double rooms are lovely and spacious, easy walk into the town centre

Stayed in December 2024

Breakfast till 10. In weekend till 11. Missed 10 but ok, my mistake.

Yes was ok. Nothing to remark.

Stayed in November 2024

Nothing at all

Every this was perfect

Stayed in November 2024

The floor at the bathroom needs a better clean.

Bed was large and comfortable. The actual room was very clean and made you feel very comfortable. Breakfast was very good, just enough to give you a good start for the day. The personnel from the reception, very friendly and welcoming.

Stayed in October 2024

N/A

location, friendly staff and clean, spacious room

Stayed in September 2024

Unfortunately I was not a fan of the breakfast but it’s traditional German Faye so my issue not the hotel’s. The location was ideal for me right in the heart of the town and so easy to access from railway station

Stayed in September 2024

Nothing it was all good

Location as it was the Libori festival and only a 5 minute walk away

Stayed in August 2024

Wrong room with no window from bathroom to bedroom. And not a good view for the more expensive room as situated in 2nd floor. Cheaper rooms are at 8th floor.

Very nice staff. Location ok. Once there was a fight at the bus station next to the hotel. But felt safe all the time.

Stayed in July 2024

The air conditioning didn't really work well. Even if I turned it very low, it was still warmer in the room than outside on the floor.

Loved the shower. Immediately warm, much pressure, and very relaxing.

Stayed in August 2024

AC was not great. A fan would have been great.

The location was great. Clean and comfortable.

Stayed in July 2024

There is not marple sirup

Stayed in July 2024

Everything was great, especially the breakfast, location, and the view from the terrace.

Stayed in July 2024

After payment still remaining Creditcard reservations on main Booker. Seems to be a mistake, but surely very enoying.

Stayed in June 2024

I am not a fan of dogs in the dining room, especially when the staff are petting them and then working with the food without washing their hands. Also unfair for people allergic to them

We have used this hotel before and it is still as nice. Staff are friendly and helpful. Restaurant is pleasant and tables are not packed tight. Lots of choice for breakfast and our evening meal. Room was ample in size as was the bathroom. Bed was comfortable but pillows were a little too soft. View from our window was lovely, could see for miles. Very handy having a carpark to....spaces are tight so take care

Stayed in April 2024

There were no unfavourable aspects

The atmosphere, the swimming pool,the staff

Stayed in April 2024