Reviews of Alexianer Hotel am Wasserturm This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Alexianerweg 9, 48163 Münster, Germany
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewI liked everything: -The staff was polite and friendly. -the family room was big enough for the three of us. -everything was perfectly clean. -breakfast was very good.
Dear Toms, Thank you so much for this wonderful feedback. It is great to hear that you especially enjoyed the studio and the breakfast. We are already looking forward to welcome you again soon at Kloster-Quartier. Kind regards, Ramona Telgenkemper Front Office
Dear Toms, Thank you so much for this wonderful feedback. It is great to hear that you especially enjoyed the studio and the breakfast. We are already looking forward to welcome you again soon at Kloster-Quartier. Kind regards, Ramona Telg… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewPicked this location last minute and were still able to check in at 22:00, even though check-in usually shuts at 21:30. Fabulous breakfast, interesting building, and in a good location for the motorway. Room was small but comfortable, good night's sleep 😴 Will go back if we are on the same route. I bought a souvenir keyring...
The bathroom door opened inwards, meaning it was blocking access to the shower as this opened out as well. Basically, only one person at a time in the bathroom...
Dear Paul, Thank you for taking the time to give us your feedback and review. It is great to hear that you especially enjoyed the brakfast as well as the perfect connection to the motorway. Our hotel is at home in an historic building and all rooms have been individually renovated in 2016, the layout experience differs from room to room, but we have taken note and will provide a room with a different layout for your next stay. Looking forward to your soonest return. Have a great time. Kind regards, Ramona Telgenkemper Front Office
Dear Paul, Thank you for taking the time to give us your feedback and review. It is great to hear that you especially enjoyed the brakfast as well as the perfect connection to the motorway. Our hotel is at home in an historic building and a… Show more
Reviewed: 18 August 2025 · Stayed in June 2025
Verified reviewThe Crew was nice and was able to answer my questions. The breakfast was good. The location, hmm ... I was traveling by train, and the location was not so good without a car.
Everything was ok. Like I wrote, the location is not good if traveling by train, but otherwise the hotel was just fine. Thank you.
Dear Thad, Thank you for taking the time to give us your feedback and review. Especially your positive statement about breakfast is highly appreciated. We are however sorry to hear that we could not completely meet your expectations. Being situated on the Alexianer Campus adds many wonderful options to enjoy nature, whilst taking long hikes or using your bike to explore the Münsterland. That we are situated on the outskirts of Münster is a plus for many of our guests. We are looking forward to see you again soon. With best Regards, Ramona Telgenkemper Front Office
Dear Thad, Thank you for taking the time to give us your feedback and review. Especially your positive statement about breakfast is highly appreciated. We are however sorry to hear that we could not completely meet your expectations. Being … Show more
Reviewed: 15 August 2025 · Stayed in May 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewClean, friendly staff, restaurant and breakfast were excellent
Very unpleasant smell on the outside (but no problem inside the property)
Dear Nicolas, Thank you for taking the time to give us your feedback and review. We are thrilled to read about the positive impact our breakfast as well as the cleanliness of our hotel has made on you. However, we are sorry to hear that the smell you described affected your stay. Your direct mentioning of our team is highly appreciated – thank you for the praise! I do hope to see you once again with us in Münster. Best Regards, Ramona Telgenkemper Front Desk
Dear Nicolas, Thank you for taking the time to give us your feedback and review. We are thrilled to read about the positive impact our breakfast as well as the cleanliness of our hotel has made on you. However, we are sorry to hear that the… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewVery clean. Newly refurbished. Good breakfast. Short detour from the highway.
The air cond was too cold making it difficult to sleep.
Dear Juan Bernardo, Thank you so much for taking your time to give us your feedback. It is great to hear that you enjoyed the cleanliness of the room as well as the perfect connection to the motorway. We are however sorry to hear that we could not completely meet your expectations. Our aim is to provide a comfortable and relaxing sleep for our guests. Obviously, we have to work on the way we provide information, since our front desk is open 24 hours and guests can contact us any time for support – especially when we might have done something concerning the temperature in your room. I hope that we will get the chance to accommodate you some other time in the future. Best Regards, Ramona Telgenkemper Front Desk
Dear Juan Bernardo, Thank you so much for taking your time to give us your feedback. It is great to hear that you enjoyed the cleanliness of the room as well as the perfect connection to the motorway. We are however sorry to hear that we co… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewGreat rooms and facilities, friendly staff.
Dear Marcin, Thank you so much for this great review. We are more than happy that you enjoyed your time here with us in the Alexianer Hotel am Wasserturm in Münster. We are thrilled to read about the positive impact our hotelrooms has made on you. In addition, thank you for your kind words about our team. We are looking forward to your next stay with us. Have a great time. Kind Regards, Ramona Telgenkemper Front Office
Dear Marcin, Thank you so much for this great review. We are more than happy that you enjoyed your time here with us in the Alexianer Hotel am Wasserturm in Münster. We are thrilled to read about the positive impact our hotelrooms has made … Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewEverything. We have been here before and Alexianer are absolutley a favorite, because it's so good.
Nothing
Dear Anders, Thank you for taking your time to write us your feedback. We are more than happy about the fact that you once again had a pleasant stay with us in the Alexianer Hotel am Wasserturm. We are looking forward to your next stay with us. Best Regards, Ramona Telgenkemper Front Office
Dear Anders, Thank you for taking your time to write us your feedback. We are more than happy about the fact that you once again had a pleasant stay with us in the Alexianer Hotel am Wasserturm. We are looking forward to your next stay wit… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewThe was perfect and quiet. Free car park. House is very clean.
I am not sure. Everything was perfect for me.
Dear Djibril, Thank you so much for this wonderful review. We are more than happy that you enjoyed your time here with us. It is great to hear that you especially enjoyed the cleanlisness and our surroundings. Looking Forward to your soonest return. Kind regards, Ramona Telgenkemper Front Office
Dear Djibril, Thank you so much for this wonderful review. We are more than happy that you enjoyed your time here with us. It is great to hear that you especially enjoyed the cleanlisness and our surroundings. Looking Forward to your soones… Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewThe service and super friendly hotel team make the stay very comfortable. You will always hear the bird singing in the morning to wake you up.... and the very special pillow comfort make you long Deep sleep..... the hotel pays high attention to every corner, surely I will be back again.
Nil
Dear Andreas, Thank you so much for this wonderful review. We are more than happy that you enjoyed your time here with us. It is great to hear that you especially enjoyed the comfort and our surroundings. Thank you for mentioning our team, this motivates us to keep doing what we enjoy. I do hope to see you once again with us in Münster. Best Regards, Ramona Telgenkemper Front Desk
Dear Andreas, Thank you so much for this wonderful review. We are more than happy that you enjoyed your time here with us. It is great to hear that you especially enjoyed the comfort and our surroundings. Thank you for mentioning our team, … Show more
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 March 2025 · Stayed in February 2025
Verified reviewA little bit to cold for my taste.
Dear Dan Lonut, Thank you for taking your time to give us feedback, concerning your stay at our Alexianer Hotel am Wasserturm. We are thrilled to read about the positive impact our hotelrooms as well as the cleanliness of our hotel has made on you. Your additional feedback about the temperature is also highly appreciated and we are sorry that you have not been completely satisfied. We are looking forward to your next stay to show you that we will do our best to do better. Best Regards, Ramona Telgenkemper Front Desk
Dear Dan Lonut, Thank you for taking your time to give us feedback, concerning your stay at our Alexianer Hotel am Wasserturm. We are thrilled to read about the positive impact our hotelrooms as well as the cleanliness of our hotel has made… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewRelaxing atmosphere, very friendly helpful staff.
Dear Malcolm, Thank you so much for this feedback. We enjoyed having you as guests, and to welcome you in our Alexianer Hotel am Wasserturm. It was our pleasure to provide an inviting and comfortable atmosphere, as this is what we aim to do as a team for everyone. Your direct mentioning of our team is highly appreciated – thank you for the praise! We are looking forward to your next stay with us. With best Regards, Ramona Telgenkemper Front Desk
Dear Malcolm, Thank you so much for this feedback. We enjoyed having you as guests, and to welcome you in our Alexianer Hotel am Wasserturm. It was our pleasure to provide an inviting and comfortable atmosphere, as this is what we aim to do… Show more
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 24 January 2025 · Stayed in October 2024
Verified reviewservice was very nice
room was noisey
Dear Natalie, Thank you so much for reviewing your stay. We are happy that you had a pleasant time visiting us. It is more than great to hear your praises concerning us as a team. We are looking forward to your next visit. Have a wonderful day. With kind regards, Ramona Telgenkemper Front Desk
Dear Natalie, Thank you so much for reviewing your stay. We are happy that you had a pleasant time visiting us. It is more than great to hear your praises concerning us as a team. We are looking forward to your next visit. Have a wonderful … Show more
Reviewed: 21 January 2025 · Stayed in December 2024
Verified reviewThe shower, breakfast and the location.
The noise and light from the fire system. Impossible to sleep!!!!
Dear Mr. Mendes, Thank you so much for your feedback. It is good to hear your positive words about our location and the breakfast. We are sorry for the noise and ligt you described during nighttime; this is an important information for us. Our aim is to provide a comfortable and relaxing sleep for our guests. Our front desk is open 24 hours and guests can contact us any time for support – especially when we might have done something concerning the light and noise. I hope that we will get the chance to accommodate you some other time in the future. Best Regards, Ramona Telgenkemper Front Desk
Dear Mr. Mendes, Thank you so much for your feedback. It is good to hear your positive words about our location and the breakfast. We are sorry for the noise and ligt you described during nighttime; this is an important information for us. … Show more
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 December 2024 · Stayed in December 2024
Verified reviewRoom was big and spotless, the little Christmas treat was a sweet gesture.
Dear Dietke, Thank you for taking your time to give us feedback, concerning your stay at our Alexianer Hotel am Wasserturm. We are thrilled to read about the positive impact our hotelrooms as well as the cleanliness of our hotel has made on you. Thank you for the high praises for the overall stay. We enjoyed having you with us as well. We are looking forward to your next visit. Best regards, Ramona Telgenkemper Front Office
Dear Dietke, Thank you for taking your time to give us feedback, concerning your stay at our Alexianer Hotel am Wasserturm. We are thrilled to read about the positive impact our hotelrooms as well as the cleanliness of our hotel has made on… Show more
Reviewed: 13 December 2024 · Stayed in December 2024
Verified reviewGreat hotel, very friendly staff. Free parking on site. I had a nice, big 1 person room (315), very quiet (at the end of the corridor). Comfortable bed. Small attentions for dog (bowls and a treat). Environment conscious : clean up done when you leave unless you request otherwise. There was a chocolate St Nicholas outside my door when I came out on the morning of 6th of December ;-)
Breakfast room is on the small side when bigger groups / families arrive at the same time but the buffet was restocked very often so no lack of food. The only thing missing was a box of tissue in the room.
Dear Catherine, Thank you for your wonderful feedback! We're delighted to hear that you had such a pleasant stay at the Alexianer Hotel am Wasserturm. It’s great to know that you appreciated our friendly staff, the spacious and quiet room, and the little touches for your dog. We're also glad you enjoyed our environmentally conscious approach and the little surprise . We truly appreciate your understanding of the breakfast room’s size during busier times with larger groups. It's great to hear that the buffet was well-stocked despite this. Your suggestion regarding tissues in the room is noted. Looking forward welcoming you again here with us in Münster. Kind Regards, Ramona Telgenkemper Front Desk
Dear Catherine, Thank you for your wonderful feedback! We're delighted to hear that you had such a pleasant stay at the Alexianer Hotel am Wasserturm. It’s great to know that you appreciated our friendly staff, the spacious and quiet ro… Show more