Resser Weg 36, 45699 Herten, Germany
#10 of 19 hotels in Herten
Guests' ChoiceBased on 33 hotel reviews
7.8Cleanliness
8.4
Comfort
8.0
Location
8.1
Facilities
7.7
Staff
8.9
Value for money
7.7
Free WiFi
8.6
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Showing 1 – 25
Reviewed: 10 July 2025
Phil
United KingdomBreakfast good but no other meal options
clean and comfortable
Stayed in June 2025
Reviewed: 3 June 2025
Ahsan
Netherlandsthere was not enough lights in room, unforutunetly.
location
Stayed in May 2025
Reviewed: 19 June 2024
Gilmourmark
United KingdomNothing.
Hotel was amazing and the staff exceptional, the best i have experinced in some time. Will definately be back if we need to go back to Schalke Arena.
Stayed in June 2024
Reviewed: 17 June 2024
Ryan
United KingdomNeed tea and coffee facilities in the room as there's only a McDonald's nearby unless you want to get a bus further afield. Need more than one pillow on the bed.
Stayed for England's euro 2024 game in the Veltins arena, Good bus connections to Recklinghausen and Gelsenkirchen, staff although they didn't speak much English were friendly and the place was clean and tidy.
Stayed in June 2024
Reviewed: 30 January 2024
Markus
NetherlandsUnfortunately, the mattress was a bit too hard for my personal taste.
Clean rooms and facilities. Staff was super friendly and helpful. It's possible to enter also late at night with the room keys.
Stayed in January 2024
Reviewed: 9 October 2023
Markus
GermanyNothing
Budget Hotel well organized, simple but good. You get what you expect. Bed was really good too. Parking was convenient. Great for a short stay and business trip.
Stayed in September 2023
Reviewed: 21 August 2025
Magdalena
United KingdomStaff was extremely nice and helpful. Very nice place to stay to rest. It was clean and comfortable and has everything we needed.
Stayed in August 2025
Reviewed: 1 February 2025
Jorg
Netherlandsit was a crime........ no poeple there.....only much codes are nessessary......codes numbers and so on....i cant get in there...maybe wrong codes...i had to go to another hotel.........no poeple THERE
it was a crime........ no poeple there.....only much codes are nessessary......codes numbers and so on....i cant get in there...maybe wrong codes...i had to go to another hotel.........no poeple THERE
Stayed in January 2025
Reviewed: 21 July 2024
Anette
EstoniaVery friendly staff
Stayed in July 2024
Reviewed: 17 June 2024
Sinisa
IrelandI booked a double bedroom, but on check in was told they only have 9 double bedrooms and they are the first ones to go. So don't be surprised if instead of two beds you end up sharing one bed with your friend.
Easy check in, friendly staff, clean
Stayed in June 2024
Reviewed: 17 January 2024
Oijiange
GermanyNothing
The hotel attendance was good
Stayed in January 2024
Reviewed: 3 May 2023
Leonard
GermanyThe staff is not well to the guests need. Booked a later check out (after a long duscussion) got a wake up call at 10:30 to leave ?!?! No sorry or any other form of excuse. You should hire people who are trained in this sector
The bed was comfortable
Stayed in April 2023
Reviewed: 18 January 2023
Tugba
NetherlandsI think they have hidden camera in the room
Stayed in January 2023
Reviewed: 30 October 2022
Marge
GermanyAt the risk of sounding like a complainer or moaner there were several points: No proper restaurant although this was advertised No bar - only a snack bar Room was not made up as I was informed it would only be serviced if ai was staying more than 1 week? Plastic cups in the room - No glassware - Not on - I travel internationally a lot - for the price it was a disgrace. Would definitely not go there again or recommend this accommodation.
A disappointing hotel - the only advantage was proximity to my business.
Stayed in October 2022
Reviewed: 24 September 2022
Mrs
United Kingdomrooms location breakfast facilities
Very disappointing place to stay in the middle of nowhere. Much like a UK travel lodge, but worse! Thankfully we were being met by German friends who could take us elsewhere. Rooms were very basic. We were part of a group of 5 and had nowhere to meet except for 2 chairs plus a computer chair in foyer. The bar didn't open until 6pm, so despite having a seating area, the doors were closed. We didn't get an opportunity to use this whilst staying. Breakfast was awful! Booked this at 15euros per person then told we had 10 minutes to get it as the assistant had to clear it all away. We were the only people in the breakfasting area. Granted the girl did let us sit an extra 15 mins, but then asked to clear up and leave. The scrambled eggs were few and looked disgusting. A choice of cold meats and one cheese (I'm veggie). Some fruit, bread, yogurt, tea and coffee. We had similar in another German hotel in Dusseldorf the day before for same price, however had much more choice and was more appetising and appealing! Second day we opted for McDonald's which is 5 minutes away. Normally wouldn't go near McD's however their breakfast was far superior and better value. On check-in one girl with long dark hair was very nice, however the other girls were pretty miserable when asking for assistance the other days. Quite a distance from train staton, so was 24 euros for 4 of us in taxi to get here, each way.
Stayed in September 2022
Reviewed: 27 February 2025
Rafal
PolandThere are no comments available for this review
Stayed in February 2025
Reviewed: 15 August 2024
Aël
FranceThere are no comments available for this review
Stayed in July 2024
Reviewed: 24 July 2024
Luis
CanadaThere are no comments available for this review
Stayed in June 2024
Reviewed: 19 July 2024
Amy
United StatesThere are no comments available for this review
Stayed in July 2024
Reviewed: 29 June 2024
Steph
South AfricaThere are no comments available for this review
Stayed in June 2024
Reviewed: 27 June 2024
Rui
LuxembourgThere are no comments available for this review
Stayed in June 2024
Reviewed: 21 June 2024
Kevin
United KingdomThere are no comments available for this review
Stayed in June 2024
Reviewed: 16 July 2023
Henning
GermanyThere are no comments available for this review
Stayed in July 2023
Reviewed: 18 May 2023
Felisilda
DenmarkThere are no comments available for this review
Stayed in May 2023
Showing 1 – 25
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