Gernsbacher Strasse 10-12, 76530 Baden-Baden, Germany
#29 of 52 hotels in Baden-Baden
Guests' ChoiceBased on 124 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
9.5
Facilities
8.1
Staff
8.6
Value for money
8.3
Free Wifi
7.7
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End of dialog contentReviewed: July 17, 2025
Petri
FinlandDifficult to reach with motorcycle or car.
Unique
Stayed in July 2025
Reviewed: July 1, 2025
Maria
CanadaNo elevator which makes it difficult with luggage. Staff are more than willing to assist. The hotel does not have a/c and normally not needed except there was a heat wave. They provided a fan and free water.
The breakfast is very good and fresh. The staff are excellent.
Stayed in June 2025
Reviewed: June 18, 2025
Francois
FranceThe building is very old so there is no elevator which made it a little difficult for us because we are getting old ....and a mini fridge in the room would have been nice
perfect location in the city center in the pedestrian streets and walking distance to everything . Comfortable room ; Standard breakfast the hotel has a nice restaurant for drinks, lunch or dinner.
Stayed in May 2025
Reviewed: April 10, 2025
Caroline
United KingdomExcellent location and friendly, helpful staff.
Stayed in April 2025
Reviewed: April 3, 2025
Keeva
United StatesThe bed was huge and so comfortable. Had two comforters for one bed which was so nice to sleep with. The balcony was gorgeous overlooking a little busy square with restaurants and shops. It was shared and having the door open could be loud as there were buskers. The hotel was under construction and there was work going on at midnight. Upon arrival they had me down for 2 rooms by mistake and had to check with the coworker despite me having proof of conversation and reservation for one double room. It was very confusing to find check in and you enter the hotel through the restaurant.
Stayed in March 2025
Reviewed: February 25, 2025
Valery
United KingdomWas just satires and my mum is a bit old and she just complained about her knee was hurting.
Amazing location
Stayed in February 2025
Reviewed: January 19, 2025
Danielle
AustraliaAt night for around 5 hours there is an extremely bright spotlight that is switched on lighting up the front of the building, it focused on the windows of our room. The curtains in the room do not completely cover the whole front of the room, barely covering the windows, so the light did come through. Additionally, it didn't feel private in the room due to the curtains not being big enough.
The location is superb. Close to the baths and local shops. Its also in walking distance of the Faberge museum, and restaurants. The room was very pretty. We had a front room with a balcony overlooking the small square outside. The bed was large and very comfortable.
Stayed in January 2025
Reviewed: January 11, 2025
Frank
AustraliaIf you just happened to be here at Xmas as we were , choose another hotel. It was totally chaotic. A lot of stairs to get into the apartment.
. The room was very spacious and the one we were placed in also had a kitchenette.
Stayed in December 2024
Reviewed: December 10, 2024
Julieta
MexicoStaff attention was the worst, we asked for a taxi a night before our departure early in the morning, the staff with not very good mood took all the data , she wrote, showed it to us , and in the morning the taxi did not arrive and we lost our train because we had to run to take a bus
location , room
Stayed in November 2024
Reviewed: September 30, 2024
Irene
United KingdomI felt let down because I booked this hotel specifically due to its traditional, Bavarian prettiness but on arrival they did not give us a room in the main hotel. They gave us a room/apartment across the square above a kebab shop. Nice but not pretty or Bavarian looking. I asked to be moved to the main hotel, and after a lengthy phone call they agreed.
The hotel is very Bavarian, which is why I booked it. It’s decoration is very pretty
Stayed in September 2024
Reviewed: September 12, 2024
Adrian
United KingdomNothing
Great location, quirky decor, great food!
Stayed in September 2024
Reviewed: September 2, 2024
Frank
United KingdomBath towels could be a bit bigger !
Great location, decent sized rooms, good shower and good Breakfast. Staff were very helpful. Garage parking available a 5 minute walk away.
Stayed in August 2024
Reviewed: August 3, 2024
Barbara
NetherlandsIt was good… not modern, not new, but clean and comfortable … be aware that when travelling by car the address is misleading
Great service and special atmosphere
Stayed in August 2024
Reviewed: July 12, 2024
Neil
United KingdomThe staff could have been friendlier and the breakfast was adequate but a bit disappointing.
The location is exceptional, in the middle of everything. Room was very cute with lots of character.
Stayed in June 2024
Reviewed: July 8, 2024
Vicki
United KingdomThe only complaint was the car park arrangement which involves ringing the hotel to request a member of staff to come and raise the barrier every time you wished to reenter. It never caused any big issues but felt a little awkward because we went out in the car 6 out of 6 days.
A really nice traditional hotel with lots of authentic and individual features. It incorporates a popular restaurant in a busy corner of town. We enjoyed the breakfast choices and the staff were always helpful and efficient. Our room was fairly spacious, very comfortable and serviced to a high standard.
Stayed in June 2024
Reviewed: June 24, 2024
Tommy
United KingdomGreat location
Stayed in May 2024
Reviewed: June 18, 2024
Christine
SwitzerlandNo elevator but staff helped find the room and carry the bags.
The hotel is decorated in a fun, rustic, romantic way way and has lots of surprising elements on display around various corners. The location was in the old part of town, so no direct access with the car Parking was in parking garage up the road. Breakfast was good.
Stayed in May 2024
Reviewed: May 26, 2024
Akdaş
TurkeyNothing to dislike
Everyrhing was perfect
Stayed in May 2024
Reviewed: February 28, 2024
Joanna
GermanyNo complaints
Fantastic location in centre of Baden-Baden. It's a small but cosy hotel and the room was comfortable. Good, modern bathroom and excellent shower. Very good breakfast. Good value for money. Very friendly and helpful staff. Would definitely stay here again.
Stayed in February 2024
Reviewed: February 1, 2024
Olga
United KingdomThe bed itself was fine but our bedsheet was very uncomfortable - very rough to the skin, full of tiny balls of fabric, and we were not able to sleep ok. The pillows were also very strange as if they consisted of many large pieces of cotton wool. One pair of slippers was previously used by someone else.
The hotel is centrally location in the Old Town, not far from spas. Our room was spacious. Friendly staff. We really liked the charm of the hotel and its decor.
Stayed in January 2024
Reviewed: January 24, 2024
Jrmcg
PortugalNothing
Great location nice hotel
Stayed in December 2023
Reviewed: January 7, 2024
Tim
United KingdomBreakfast was excellent
Stayed in January 2024
Reviewed: January 3, 2024
Ariel
CanadaIf you are travelling around Christmas be aware that the hotel has a light display that will block the access to your balcony and it is accompanied by music that plays every 15 or so minutes.
Great location and staff.
Stayed in December 2023
Reviewed: December 31, 2023
Emilia
GermanyBit too much kitschy Xmas decorations
Busy & chic tourist location Nice coffee & cake gift voucher
Stayed in December 2023
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