Am Brandholz, 83471 Berchtesgaden, Germany
#18 of 24 hotels in Berchtesgaden
Guests' ChoiceBased on 242 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.0
Staff
8.8
Value for money
8.0
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 July 2025
Lars
DenmarkPeople smoking just outside the reception and the smell going down the hall with rooms.
Stayed in July 2025
Reviewed: 28 July 2025
Jan
Slovakiamattraces were a bit soft, smoke and noise of people sitting right beneath our balcony after 10 om was annoying.
location, parking,
Stayed in July 2025
Reviewed: 27 July 2025
Matthew
United KingdomLovely views from restaurant
Stayed in July 2025
Reviewed: 22 July 2025
Stuart
United KingdomThe check in process was very slow, a que formed and they had a long wait to be seen. The hotel needs to update the process or emply another staff member. No tea/coffee in the room. Staff reluctant to allow access to the underground car park-dispite very limited parking outside. Decour dated.
Great location with stunning views, outside terrace to enjoy them. Short walk into the town. Secure underground parking. Large rooms. Very clean. Good breakfast.
Stayed in July 2025
Reviewed: 19 July 2025
Libuše
Czech RepublicThe only downside to our stay was that the room did not have a view of the beautiful surrounding mountains. It was also unpleasant that the room was on the ground floor, easily accessible through the window from the adjacent parking lot, thus we did not dare to leave the window wide open at night.
A very pleasant and well-equipped hotel. We arrived for just one night, with backpacks and by train. It took us a while to find the right path from the train station up to the hotel, so that we didn't have to take the longer route along the road or wait for a bus. The view from the hotel is beautiful, but unfortunately our room faced the back side and we could only see the parking lot. The room and bathroom were perfectly clean, the staff professional, and the breakfast tasty and varied enough. There was no problem with storing our luggage after check-out. The guest card we received saved us a few euros on admission to the Freilicht museum near Marzoll.
Stayed in July 2025
Reviewed: 18 July 2025
Nicola
United KingdomNothing
Excellent location for visiting the eagles nest and surrounding area. It was our anniversary while away and they decorated the room and gave us a bottle of champagne which was very kind.
Stayed in July 2025
Reviewed: 9 July 2025
Laurent
United StatesThere are two restaurants. The one
Stayed in July 2025
Reviewed: 8 July 2025
Peter
United KingdomRestraint and bar were closed !!!
Nice a clean , free parking good breakfeast
Stayed in July 2025
Reviewed: 16 June 2025
Nicola
United KingdomRoom looked out into a wall so no view.
Good location, albeit a walk up a steep hill from the station. Great views from the restaurant and terrace out over the town and mountains. Comfortable, very spacious room and bathroom. Clean. Good to have a fridge. Staff were very helpful.
Stayed in June 2025
Reviewed: 13 June 2025
James
United KingdomLiked it all
Excellent location. Amazing breakfast
Stayed in May 2025
Reviewed: 22 May 2025
Richard
United StatesThe view from our room so be sure to ask for a room with a Mountain View .
We liked the views from the hotel but unfortunately we got a room with a view of the garages behind the hotel that had lights that came on whenever someone drove in even early in the morning. The breakfast was very good and the staff was also helpful. It was a 10-15 minute walk to town .
Stayed in May 2025
Reviewed: 18 May 2025
Amir
IsraelI ride motorcycles around Europe. Nothing bad to say, hotel is great, but for me not worth the price, all this area is overpriced.
Stayed in May 2025
Reviewed: 8 May 2025
Jeremy
United KingdomExcessively noisy rubbish bins being moved by hotel staff early in the morning outside our room; hotel staff (the bin operator?) talking loudly from the outside to staff inside through a window. Disappointing lack of respect for hotel guests.
Warm welcome, good kitchen, large room, large double bed.
Stayed in May 2025
Reviewed: 6 May 2025
Marsha
United StatesA bit of a walk into town
Great selection at breakfast. Friendly staff Great view from eating area and patio
Stayed in May 2025
Reviewed: 17 March 2025
Marilyn
United StatesTubs
The view, location and breakfast
Stayed in March 2025
Reviewed: 9 February 2025
Ly
United KingdomAs 4 stars hotel No kettle or coffee machine
Mountains 🏔️ views Beautiful lampshades
Stayed in February 2025
Reviewed: 20 January 2025
Kevin
United KingdomNothing
Excellent location with beautiful views of the mountains. This is an older property, but it is well maintained. My spacious room was very clean and comfortable. The breakfast was superb.
Stayed in December 2024
Reviewed: 5 January 2025
Josef
United StatesA little dated. The shower leaked water passed the barrier which was annoying.
Great view. Great breakfast. Comfortable and spacious room and bathroom.
Stayed in December 2024
Reviewed: 18 December 2024
Tan
Singaporeno wi fi, terrible
Stayed in November 2024
Reviewed: 12 December 2024
Daisy
United KingdomThe woman on checkout wasn’t so helpful, seemed annoyed to help. Also the spa was only open certain hours to was unavailable for our stay.
Beautiful location, breakfast was great with a good selection, room was comfortable and clean. The young guy was very helpful when checking in. There was parking available by the road outside.
Stayed in December 2024
Reviewed: 11 November 2024
Kateřina
Czech Republicslightly outdated hotel equipment, however everything was clean. we had a mountain view room, if we hadn't we would probably have been slightly disappointed with the other views from other sides of the hotel
the hotel staff was great, location as well, great selection for breakfast.
Stayed in October 2024
Reviewed: 11 October 2024
Mark
United StatesThe room was great. We had a room that didn't offer much of a view, but that didn't matter since we were out and about most of the time. The staff was great, especially the folks in the bar, and the breakfast was really good. Would not hesitate to stay there again.
Stayed in October 2024
Reviewed: 7 October 2024
Matthew
GermanyBeautiful view and excellent Location. Most of the staff very freindly. Room was very tidy and nice. Breakfast and Dinner were delicious too.
Stayed in October 2024
Reviewed: 3 October 2024
Vilma
Lithuania.
.
Stayed in September 2024
Machu Picchu, Peru
Plakias, Greece
Clarksville, USA
Guenrouet, France
Medulin, Croatia
Castro Marim, Portugal
Sukošan, Croatia
Quilpué, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content