8.3

Reviews of the season This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Kaiserallee 91, 76185 Karlsruhe, Germany

  • Nele

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review
  • Natali

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The room was spacious and comfortable and the saff was very friendly and accommodating.

    The cleaning was not great. When I arrived the toilet had stains.

  • Irma

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
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  • Gats

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Lisa

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    The location is brilliant - direct access to Messe.. easy walk to great restaurants

  • Paraluppi

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
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  • 7.0 Good
    Shimaa

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Very nice hospitality

  • Lisa

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    Staff were very friendly and extremely helpful. Breakfast was delicious, very nice spread and excellent coffee

  • Walburga

    Reviewed: 14 July 2025 · Stayed in July 2025

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  • Noel

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review
  • Δέσποινα

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review

    Room was spacious, very clean and in a nice location. Just a couple of stops from the centre. I would definitely stay there again.

  • Nicola

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review
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  • Sasha

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review
  • Δέσποινα

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review

    It was nice, new , clean and very spacious. Close to the centre just a couple of team stops away. There was a bakery and supermarkets near by but it wasn't a noisy area.

  • Des

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review
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  • Stuart

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    Great location, air conditioning was very welcome.

    Short was a little snug but worked fine

  • Nele

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review
  • Steward

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review

    The staff are lovely and very helpful.

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  • Michele

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review
  • Mark

    Reviewed: 28 May 2025 · Stayed in April 2025

    Verified review
  • Germain

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    The public spaces are great, clean, nice design

    The check-in is bad. You have to call a number to retrieve your key card. Once in your room, there's no information regarding the breakfast, the wifi, etc.. I had only one pillow and a small bedsheet for a two person bed. I called the guy on the phone to ask for it. There was no one in the hotel to help me. He told me it would be fixed the day later. When I arrived late in my room it wasn't fixed. I explained the situation during checkout,.the lady told me "why didn't you asked twice ?" First, you never have to ask twice in the hotel industry and secondly I would have done it if I wasn't working all day long !! Also the breakfast is okay, I would add more fruits in my opinion. The room itself is pretty empty. You can feel it's not really optimized

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  • 7.0 Good
    Guernseykate

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    Comfortable bed.

    Window didn't close properly. Room was very hot and noisy. Trams and a busy road outside. No tea or coffee facilities in the room or lobby. (Though nice receptionist gave me a kettle the second day).

  • Tim

    Reviewed: 20 May 2025 · Stayed in April 2025

    Verified review

    Great value for money accommodation close to the city with direct access to public transport. The room was very clean & tidy, and contains all the essentials for a short visit. Staff were very helpful arranging luggage storage upon check-out.

  • Tim

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review

    very central and quiet, especially in the annex building which is reachable from behind the hotel

    not really bad, but parking is very narrow and on an old duplex parking system for 15€ per day. It's manageable, if you know your car, but wouldn't recommend it with a larger or heavier car

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  • Santhosh

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review

    Room is clean and spacious. Bathroom is spacious as well. It has Big size TV, mini fridge and air conditioning. The staff is very friendly. Definitely worth the money.

    Nothing

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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