Reviews of elaya hotel stuttgart ludwigsburg ehemals Abacco by Rilano This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Stuttgarter Str. 121, 70825 Korntal-Münchingen, Germany
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewExcellent for stop off on a long drive. Room was big enough for 3 and clean. Fantastic to have pool and gym available. This is the second year we have stopped off here. We tried the restaurant this year too which was excellent. Also very close to a petrol station and Lidl to refuel before onward travel.
Wish there was a fridge in the room.
Dear Rhiannon, Thank you for your kind feedback! We're delighted to hear that you chose to stay with us again and that our facilities including the pool, gym, and restaurant made your stopover comfortable. It’s also great to know that our newly renovated rooms met your needs and that the nearby amenities added convenience to your journey. We appreciate your comment regarding the fridge. For your information, fridges are currently available only in our suites. However, your feedback is very valuable and will certainly be considered as we continue to improve our services. We look forward to welcoming you back again and providing you with an even better experience! Warmly, Sheikh Operation - Elaya Hotel Stuttgart Ludwigsburg
Dear Rhiannon, Thank you for your kind feedback! We're delighted to hear that you chose to stay with us again and that our facilities including the pool, gym, and restaurant made your stopover comfortable. It’s also great to know that our … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewNice hotel, ideal if you're traveling by car because of the location - not in the center and easy to access the highway. Plus in front of the hotel is a bus stop that can get to the city center in 20 minutes.
Dear Iveta, Thank you very much for your positive comments! We’re happy to know that our location suited your needs, especially with easy access for guests traveling by car, and that the nearby bus stop made reaching the city center convenient. However, we regret any inconvenience you may have encountered during your stay and apologize sincerely. Your feedback is invaluable to us as we strive to improve and deliver the best possible experience for all our guests. We look forward to welcoming you again in the future and providing a stay that exceeds your expectations. Warmly, Sheikh Operation - Elaya Hotel Stuttgart Ludwigsburg
Dear Iveta, Thank you very much for your positive comments! We’re happy to know that our location suited your needs, especially with easy access for guests traveling by car, and that the nearby bus stop made reaching the city center conven… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewComfy room and nice new bathroom, even a microwave oven and small fridge as standard equipment. Easy check out, restaurant on ground floor, enough of parking space in front of hotel.
No dishes in kitchen corner, except 2 really dirty unwashed plates.
Dear Kristián, Thank you for choosing elaya hotel stuttgart ludwigsburg for your recent stay and for sharing your feedback. We’re delighted to hear that you enjoyed the comfort of our newly furnished rooms and facilities. We sincerely apologize for any inconvenience you may have experienced during your stay. Please be assured that we will share your comments with our external restaurant/steakhouse team to support them in improving their service. We hope to have the pleasure of welcoming you back again soon. Warmly, Sheikh Operation - Elaya Hotel Stuttgart Ludwigsburg
Dear Kristián, Thank you for choosing elaya hotel stuttgart ludwigsburg for your recent stay and for sharing your feedback. We’re delighted to hear that you enjoyed the comfort of our newly furnished rooms and facilities. We sincerely apol… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewWe had a very unpleasant experience at this hotel. The receptionist (or the lady in charge of bookings) was extremely rude and uncooperative at the time of check-in. Despite showing her our confirmed reservation from Booking.com, she made us wait for almost 30 minutes without any valid reason. When we politely asked to see the room before checking in, she outright refused, saying it’s “not allowed,” which was honestly quite surprising and unprofessional. As a Genius member on Booking.com who has stayed at over 50–60 hotels, this is the first time we’ve encountered such poor service. The room itself lacked basic amenities, and the corridors smelled bad, clearly not cleaned properly. Overall, it did not feel welcoming or worth the price. Definitely not recommended—there are better options in the same area with better service and cleaner facilities.
Dear Mubashir, Thank you for choosing Elaya Hotel Stuttgart Ludwigsburg for your recent stay. We sincerely hope that, overall, your visit was enjoyable. We truly appreciate you taking the time to share your feedback with us. Please accept our heartfelt apologies that your experience did not fully meet your expectations. Our team is deeply committed to delivering the highest level of service, and it is disappointing to know that we fell short in your case. We take your concerns seriously. Cleanliness is a top priority for us, and the issues you encountered are not reflective of the standards we strive to uphold. We have addressed the matter directly with our external cleaning company and have also implemented internal measures to prevent such occurrences in the future. Should you choose to give us another opportunity, we would be truly grateful for the chance to welcome you back and provide you with the quality of stay that so many of our guests enjoy. We are confident that your next visit would be a much improved and more pleasant experience. While we cannot change the past, we sincerely hope to have the opportunity to regain your trust in the future. Warmly, Sheikh Operation-Elaya Hotel Stuttgart Ludwigsburg
Dear Mubashir, Thank you for choosing Elaya Hotel Stuttgart Ludwigsburg for your recent stay. We sincerely hope that, overall, your visit was enjoyable. We truly appreciate you taking the time to share your feedback with us. Please accept … Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewRoom was super
Breakfast just awarage. In past to wasich better
Dear Pavel, Thank you very much for choosing elaya Hotel Stuttgart Ludwigsburg for your stay. We're delighted to hear that you enjoyed our recently renovated and spacious rooms. We’re sorry to learn that we weren’t able to fully convince you of our hotel overall, and that our breakfast did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. We take your feedback seriously and will discuss it internally. We hope to have the opportunity to welcome you again and to impress you with an improved breakfast experience during a future stay. Warmly, Sheikh Operation Elaya Hotel Stuttgart Ludwigsburg
Dear Pavel, Thank you very much for choosing elaya Hotel Stuttgart Ludwigsburg for your stay. We're delighted to hear that you enjoyed our recently renovated and spacious rooms. We’re sorry to learn that we weren’t able to fully convince y… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe hotel doesn’t look much from the outside, but is much better on the inside and the Abacco’s Steak house is just brilliant
Dear Rachel, Thank you for choosing Elaya Hotel Stuttgart Ludwigsburg for your recent stay and for taking the time to share your feedback. We’re sorry to hear that we were not able to fully meet your expectations during your visit. Please know that your comments are very important to us and are taken seriously as part of our continuous efforts to improve. On a positive note, we’re pleased to inform you that the first phase of our renovation has been successfully completed, with 113 rooms now fully modernized. The second phase is already planned and will begin soon, further enhancing the comfort and quality of our guest experience. We also value your feedback regarding the external steakhousewe will be sure to pass your comments along to their team. We truly hope to welcome you back in the near future and to offer you the exceptional stay that you deserve. Warmly, Sheikh Operation Elaya Hotel Stuttgart Ludwigsburg
Dear Rachel, Thank you for choosing Elaya Hotel Stuttgart Ludwigsburg for your recent stay and for taking the time to share your feedback. We’re sorry to hear that we were not able to fully meet your expectations during your visit. Please … Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in May 2025
Verified reviewVery clean rooms
Everything was fine
Dear VOLAVŠEK, Thank you for choosing Elaya Hotel Stuttgart Ludwigsburg for your recent stay and for taking the time to share your experience with us. We’re delighted to hear that you enjoyed your stay and appreciated our facilities. Your kind words truly warmed our hearts, and we will gladly share your wonderful feedback with our team. Our goal is to ensure every guest feels comfortable, offering an exceptional experience that creates lasting impressions and genuine connections. If your travels bring you back to Ludwigsburg, please don’t hesitate to reach out, we’d be thrilled to welcome you again. Warmly, Sheikh Operation-Elaya Hotel Stuttgart Ludwigsburg
Dear VOLAVŠEK, Thank you for choosing Elaya Hotel Stuttgart Ludwigsburg for your recent stay and for taking the time to share your experience with us. We’re delighted to hear that you enjoyed your stay and appreciated our facilities. Your … Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewElectric charger, enough parking spots. Clean room.
The room does not look as good as on the picture, it is very old interior. It was also not ‘spacious’ and instead of the 32sqm probably 22. The WiFi is not working like so many other guests write it. In total it is ok for one night. They wrote high floor and we were on the second floor.
Dear Zsuzsanna, Thank you for choosing Elaya Hotel Stuttgart Ludwigsburg for your recent stay and for taking the time to share your experience with us. We sincerely hope that, overall, your visit was an enjoyable one. Thank you again for your kind words regarding our cleanliness, parking, and other facilities. However, we are truly sorry that we were unable to fully meet your expectations during your stay, and we sincerely apologize for any inconvenience caused. Regarding the renovation, we are pleased to share that the first phase has been successfully completed, with 113 rooms already modernized. The second phase is currently in the planning stage and will be implemented in the near future. We have, of course, taken note of your comments regarding the Wi-Fi connection and have already addressed the matter with our technical department. We are committed to delivering the best possible service and are continuously working to enhance the guest experience. Your feedback is extremely valuable and helps us further improve our services. We would be delighted to have another opportunity to regain your trust and welcome you back on a future visit. Warmly, Sheikh Operation-Elaya Hotel Stuttgart Ludwigsburg
Dear Zsuzsanna, Thank you for choosing Elaya Hotel Stuttgart Ludwigsburg for your recent stay and for taking the time to share your experience with us. We sincerely hope that, overall, your visit was an enjoyable one. Thank you again for y… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewOur room was lovely and spacious, and had air-conditioning, which, considering the temperatures during our stay were around 34°C was not only a bonus, but a necessity! The bathroom was clean, and nicely appointed. We did notice some dust on surfaces in the bedroom, but put this down to the aircon being on a lot. The staff were friendly and very helpful, and the breakfast buffet really good, with more than enough choice of food options. The onsite car park was very large, and despite the hotel being really busy at times, we were always able to park. The onsite Abacco steakhouse restaurant served excellent steaks and salads, and we ate there each night for convenience, as there was nowhere else locally, without using the car. The hotel seems to mainly cater for business guests, but it was fine for us visiting the nearby Porsche Museum.
Just a couple of small items: there were no tea or coffee making facilities in the room, though we were given a tray with some on to take up with us, and there were no communal tea/coffee areas in the foyer either, which would gave been a nice alternative in a hotel of this standard. The guest WiFi is difficult to access, and the receptionist ended up giving us the hotel's own secure login details, which was very helpful.
Dear Karen, Thank you for choosing elaya hotel stuttgart ludwigsburg for your recent stay and for taking the time to share your experience with us. We sincerely hope that, overall, your visit was an enjoyable one. We’re delighted that you appreciated our rich breakfast, our newly renovated rooms, and the new air conditioning system. It’s also a pleasure to hear that you found our staff to be friendly and helpful. Your kind words mean a lot to us, and we will gladly share your positive feedback with our external steakhouse team. At the same time, we are genuinely sorry for any inconvenience you may have encountered during your stay, and we extend our sincerest apologies. Please rest assured that we take your feedback seriously. Your comments have already been shared with our external cleaning company, and we will address the issues promptly. We are pleased to inform you that we successfully completed the first phase of our renovation last year, during which 113 rooms were modernized. The second phase is already in planning and will be implemented in the near future. Your feedback is invaluable to us as we continuously strive to improve our services and provide an excellent guest experience. Should your travels bring you back to Korntal-Münchingen, we would be delighted to welcome you again. Warmly, Sheikh Operation - Elaya Hotel Stuttgart Ludwigsburg
Dear Karen, Thank you for choosing elaya hotel stuttgart ludwigsburg for your recent stay and for taking the time to share your experience with us. We sincerely hope that, overall, your visit was an enjoyable one. We’re delighted that you … Show more
Reviewed: 21 June 2025 · Stayed in April 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified review