Reviews of Das Aunhamer Suite & Spa Hotel This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

We were surprised how big the spa area is. The staff was very friendly and our experience overall was great. The small double room was bigger than we expected.

The shower's system to regulate the water caused us some issues. Not sure if it was an user error, but at night water droplets came out of the top shower head which woke us up.

The room was comfortable and the spa area was nice. The food was also good and the employees we were dealing with on the day of our checking were also nice. We had been enjoying our stay, unfortunately our experience was ruined by the disrespectful treatment by staff at checkout.

Our (until then pleasant) experience was ruined by the disrespectful treatment we received from the staff at the chekout: When booking this hotel, the half-board price was €38 per person, which we found too expensive, so we booked just the room. However, at check-in, the receptionist offered us a discounted €30 per person half-board rate. Since we were tired from a long drive, we accepted and added half-board. (But this was not written down in the system apparently) At check-out, we paid the bill, trusting it was accurate. After the payment we receive the printed bill — and realized that it only included the room charge, not dinner. Out of our honesty, we told the staff they forgot to add the half-board charge, and that we still needed to pay it. We assumed we would be charged only for the dinner (€30 per person) — the price we were told at check-in. They printed a new bill for us (room price-+half-board). However, they charged us the 38 euro per person price and not the 30 euro that we were told at check-in. When we mentioned that they didn’t believe us and after some argument the employee called her manager. We explained the situation but she wouldn’t listen. She insisted that they couldn’t have made a mistake and it couldn’t have been possible that we were told 30 euro at checkin, even though we are with 2 people and we both were very sure, otherwise we wouldn’t have booked the half-board. It felt really disrespectful that she acted as if we were lying, even after we had been so honest to mention to them they forgot to charge us dinner because it wasn’t in their system at all. But after more than 10 minutes of arguing we decided to pay it anyway because they wouldn’t give in. Then, as the new bill was printed out (room price+half-board) the manager wanted us to pay the full bill. We mentioned we already paid the room just before and that we needed now to pay only the half-board price.

Hotel was renovated, so everything seems new and clean. Pool outside is heated so you can easily swim at any time of the day. We got upgrade but that was not needed for us. Most rooms had balcony and our didn’t. Food was very good.

No balcony in our room.

Wellness area was spacious and rooms are nice

Nothing I did not like

Pefect place for relaxation!

Everything was amazing from the room and the staff and spa and pool.

The dinner was not in our taste we wanted to eat for example meat and the only option was one sort of meat that wasn’t even tasty.

Staff were very friendly and couldn't do enough to help you. Rooms were clean. Pool and spa area was very clean and enjoyable. The bar and food was well priced.

You have to park on the road as the car park isn't big enough. The rooms are not air-conditioned but fans are provided. The shower is in the bedroom, so if you were staying with a friend it would be tricky. Only German speaking channels on the TV, most hotels I have stayed in have at least one English news channel.

Very good breakfast, and nice spa/swimming pools open until late! Very welcoming staff!

No air conditioning or ventilation in our room - a bit too hot for a summer night

Everything is what I was great from a to Z One lady reception Name Inna really she’s so kind She trying to help me for everything I recommended to visit the resort ❤️❤️❤️

Everything perfect ! Thanks

Staff.

Sauna starting at 10, earlier would have been nicer. Pools were too small for a spa.

Very friendly staff. A big thanks to bartender Marko for his hospitality

Sauna was great and the staff was very friendly

Sauna was very Full. But it was a rainy weekend in November so that was somewhat to be expected. The staff tried and do the best with the situation and made you feel comfortable otherwise.

We really enjoyed the stay 😊 hopefully we will come back 😊

We loved the heated outdoor swimming pool, saunas, food from restaurant and breakfast. For 5 euros per night we had the possibility to park in private underground parking, but there is also the possibility to park in front of the hotel for free. The staff is also very friendly. We will definitely come back next time.