Great design of the hotel

Stayed in August 2025

We had a great stay, but the staff can be rude at some times. The area can feel a bit unsafe in the evenings as it’s close to a main station.

Great hotel, with comfortable rooms and great views over the zoo. It’s close to main tourist spots and the walking distance from the gay neighbourhood. The breakfast is worth the price with a good selection.

Stayed in September 2025

Working bath but this was quickly remedied by moving room.

We initially had a room on the far right side of the 5th floor on the "jungle" side which had reported views over the zoo. This was technically true however a large metal roof interupted the view from the room which was not ideal. We got moved to the far left side of the 8th floor as our bath did not work and this view is what we hoped for and initially expected, clear views of the zoo. So bascially ask for a room on the highest floor possible. The staff were lovely and helpful. The rooms are tight but really well designed, especially the little library we had in our room. The location is ideal for any part of Berlin as the public transport is excellent. The Monkey bar is really cool and a great place to get a drink but as it is so popular be ready for it being busy at the weekends. We had breakfast on our first morning there and it was nice but definitely not worth the price as there are numerous good alternatives locally and far cheaper. I would stay in this hotel again as the service was exceptional.

Stayed in August 2025

The room was really nice and the location of the hotel was perfect. The rooftop bar was great and also the breakfast was amazing. The staff at the front desk was very helpful and resolved all the requests.

Stayed in August 2025

N/A

Very modern decor and very friendly staff

Stayed in July 2025

BEFORE WE ARRIVED i EMAILED SEVERAL TIMES AND GOT NO REPLY FROM THE HOTEL THE BED PILLOWS WERE AWFUL AND WE HAD TO ASK FOR 4 MORE!

LOCATION EXCELLENT FOR EATING OUT, AND SHOPPING. NEED TO TAKEPUBLIC TRANSPORT TO BRANDENBURG GATE AND OTHER ATTRACTIONS. PROXIMITY TO THE TIERGARTEN IS A PLUS POINT.

Stayed in July 2025

The view was on the cooling units on the roof.. Pity.

Room is so well design, it's fun stay. The cocktail bar on the roof top is such a bonus!

Stayed in June 2025

The only criticism I would have is that there was no chair in the room, so nowhere to sit and work.

Nice modern hotel in a good location, with a good sized room and I liked the Monkey Bar on the top floor in the evening. I enjoyed the terrace outside the restaurant for breakfast, and the terrace outside Monkey Bar was a lively place at night. The huge Berlin Zoo is right next door, as is the main station with a train direct to the Berlin Brandenburg Airport, which BA flies from. So that was very convenient with no need for expensive taxis.

Stayed in July 2025

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Monkeybar & Sauna!

Stayed in July 2025

A little loud on the urban side and a kettle in the room would have been a nice bonus. Shower was a bit weak but I’m really searching for things now.

Great location and super friendly staff. Bed was comfortable and loved the little touches like the little monkey ;) Cold water in the mini bar was very welcome in this heat.

Stayed in July 2025

nil

Cool hotel, good rooms.great bar and great location

Stayed in July 2025

The charger in the room turn off when you leave.

The staff and breakfast were wonderful. We especially liked the view from rooftop both for drinks at the end of the day and breakfast.

Stayed in June 2025

I didn't stay long enough to benefit from amenities.

Design

Stayed in June 2025

I would say the wi-fi could be better it was quite slow and always logging off.

I loved the room in general such a spacious room, the hotel was located in a really good area and close to most attractions.

Stayed in June 2025

Nice location. Good restaurant and roof top bar. Rooms a little bit dark

Stayed in April 2025

Reception bit slow

View

Stayed in June 2025

We did not get the hotel room we had originally booked. The hotel staff said they had tried to contact us, and when I asked how, I was told they didn’t have my phone number. However, they could have easily messaged us through Booking.com. We were offered the correct room the following day, but I explained that this wasn’t possible as we were running the Berlin Half Marathon. The staff said they would move our belongings for us. The next morning, I made sure everything was packed and ready, which took considerable effort. But when I returned in the evening, the move hadn’t been done. The staff then told us we should have requested it again. Repeatedly, they tried to shift the blame for their mistake onto us. The hotel itself is excellent in every way—except for the attitude of the staff. Unfortunately, there is no sense of “customer first” from them. I truly hope they work on improving that.

Beautiful hotel with really nice view over the zoo.

Stayed in April 2025

We missed a possibility to make a coffee in our room.

Stayed in June 2025

The rooms are smalls. There is no closet in the rooms

Stylish, clean, comfortable, high quality bathroom products

Stayed in April 2025

Everything was great, but it wasn’t cheap

The rooms are unique and cool. The location is amazing. Breakfast is great

Stayed in May 2025

Urban side slightly noisy at night.

Amazing views. Really comfortable bed and pillow. Twin room has wider than average beds.

Stayed in May 2025

No tea/coffee facility but not a major issue.

The quirkiness of the hotel, views of the zoo, restaurant food amazing, breakfast yummy, location handy, staff friendly and helpful.

Stayed in May 2025

Service during breakfast could have been better, took a long time to be able to place an order but still the staff claimed only way to place order was from the table.

Stayed in April 2025

There wasn’t much storage space for clothes. Also, not very private if you’re sharing a room with someone, as the shower is in full view! Also the room was too warm and you couldn’t open the window as the street below is so noisy.

The restaurant and bar were lovely, with good food and fantastic views. The sauna was really enjoyable. Great location. Room was very individual and clean.

Stayed in April 2025