Reviews of Arbio I 1A Rooms & Apartments Prenzlauerberg Berlin This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Milastr. 6, Pankow, 10437 Berlin, Germany

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Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewThe rooms were clean and close to the station and grocery stores.
The check in process took over a half hour with bad support from the host. They provided the wrong codes to the apartment and we had to send some of our family by taxi to a relative. No storage in case you check out early.
Thank you for sharing your feedback with us. We’re glad to hear that you found the rooms clean and conveniently located near the station and grocery stores. However, we sincerely apologize for the issues you experienced during the check-in process. We understand how frustrating it can be when things don’t go as planned, and we are currently reviewing our procedures to ensure that this does not happen again in the future. We appreciate your comments regarding the lack of storage for early check-outs, and we will take that into consideration as we strive to improve our services. Your experience is important to us, and we hope to have the opportunity to provide you with a better stay next time.
Thank you for sharing your feedback with us. We’re glad to hear that you found the rooms clean and conveniently located near the station and grocery stores. However, we sincerely apologize for the issues you experienced during the check-in … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewSpacious, clean and great location
For a 6 feet person the shower hose was too small
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewVery clean and convenient location
A little noisy at times from outside the street which h can’t be helped. It pups have been nice to have some comfortable seating as the sofa bed was being used as a bed for 3 people staying
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewGreat location, good for a short stay in Berlin. Very close to Rewe, tram station, different bars and restaurants. Felt safe in the area, which is really important to me.
The walls weren't soundproof at all. I could hear everything going on in the corridor and sometimes also in the other rooms (eg. shower etc.). Every time someone opened the front door, I could hear it in the room which kept me awake a lot the first night since some other guest came in late at night.
Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed our great location and found it convenient for your short stay in Berlin. It's wonderful to know that you felt safe in the area, as guest safety is a top priority for us. We sincerely apologize for the noise disturbances you encountered during your stay. We understand how important a good night's sleep is, and we appreciate your feedback regarding the soundproofing. We are actively looking into ways to improve this aspect of our accommodations to enhance the comfort of our guests in the future. Thank you once again for your valuable insights, and we hope to welcome you back for an even better experience next time.
Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed our great location and found it convenient for your short stay in Berlin. It's wonderful to know that you felt safe in the area, as guest safety … Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewGreat location
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewNothing
Our stay was okay, but definitely not great. A few things really affected the overall experience. The fridge didn’t work, the check-in instructions were incomplete (we had trouble locking the door), one of the curtains was torn, and the shower head was leaking. It was also quite noisy outside until late at night, which made it hard to sleep. There was no air conditioning or clean drinking water, which was a big minus, especially during warmer days. The biggest issue for us was the strict check-in and check-out times. Even though we paid for a full night, we were only there for 19 hours. I requested an earlier check-in (just by one hour) when booking, but got no response. I understand hotels have their policies, but usually that kind of time difference is made up for by better service – and unfortunately, that wasn’t the case here. There’s potential, but overall the place needs some improvements in both comfort and service.
Thank you for sharing your feedback with us. We appreciate your insights and are genuinely sorry to hear that your experience did not meet your expectations. We understand how important comfort and communication are during a stay, and we apologize for the issues you encountered with the fridge, check-in instructions, and the condition of the curtains and shower head. We are also sorry to hear that noise from outside affected your sleep and that the lack of air conditioning and clean drinking water was a concern, especially during warmer days. Your comments regarding our check-in and check-out policies are noted, and we will review them to see how we can offer more flexibility in the future. We are committed to improving our services and facilities, and your feedback will help us make the necessary changes. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
Thank you for sharing your feedback with us. We appreciate your insights and are genuinely sorry to hear that your experience did not meet your expectations. We understand how important comfort and communication are during a stay, and we ap… Show more
Reviewed: 19 June 2025 · Stayed in April 2025
Verified reviewExcept the arrival code, everything was K.
I did not receive the code first, thats why the open was about half an hour.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewInstructions only took us to the courtyard area of the property, we had no idea from the instructions which flat number it was or what was the entry code. We lost nearly an hour trying to figure out how to get in, finally we called the Arbio hotline number and was able to find details of how to get in. A total nightmare for me me and my work colleague and not happy at all.
The description of the apartment was very misleading. I booked it for me and a work colleague based on the description saying there was one bedroom and one sofabed in the living room. When someone says one bedroom, you expect this to be a separate bedroom, not a bed inside a living room. This caused us major issues i.e. I had to share a room with a work colleague, which was very embarrasing and difficult for us both to sleep in one room.
Reviewed: 7 May 2025 · Stayed in April 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in March 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in April 2025
Verified reviewBest location, easy check in, close to literally everything. The neighborhood is full of cute shops & coffee spots. Everything was perfect🫶🏼 We will definitely stay again at Arbio when visiting Berlin ✨
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewThis was one of the worst booking experiences ive ever had. The place charged us 250€ safety deposit which they only told us about the day before we were supposed to get there and that basically cut our spending budget in half. The pictures included a bathtub which apparently didnt exist and we only found out after paying full amount with no refund available. The place had horrible lights. Im shocked how they managed to make it look so bright in pictures because even during daytime the place is so dim and gloomy we needed flashlights to do makeup or see anything. And the hosts had a ridiculous silent rule where we werent allowed to make a peep and were told to wear headphones if we ever wanted to watch smth or listen to something. We stayed silent in fear of them keeping the 250€ deposit. And we had no internet whole first day and a half bc they gave us wrong wifi name and password. And wifi aside theres absolutely ZERO i mean ZEROOOO reception inside the building. We had to walk all the way out on the street just to do a quick google search or contact hosts regarding wifi problems.
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 12 March 2025 · Stayed in February 2025
Verified reviewReviewed: 6 March 2025 · Stayed in March 2025
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified reviewThe house is located in a nice neighbourhood of Berlin, near mauer park. Very close to the house there is tram and metro station that leads you to the center of Berlin. The appartment was very nice, cosy, warm, with all the comforts.