Prstná čp.1, Petrovice u Karviné, 73572, Czech Republic
#1 of 2 hotels in Petrovice u Karviné
Guests' ChoiceBased on 101 hotel reviews
9.3Cleanliness
9.5
Comfort
9.4
Location
9.3
Facilities
9.3
Staff
9.5
Value for money
9.2
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 August 2025
Bartek_z
Poland1. No free water to drink in the room. There was a fridge full of treats to purchase, but most of the hotels provide you at least with a bottle of water for free - no here, unfortunately. 2. I'm tea-addicted and there was no kettle in the room (nor tea/coffee set). Also, no free coffee/tea for guests apart from breakfast. However, when I asked, I got a thermos full of hot water - this was very nice and I could brew some tea in the room, so the issue was fixed :) 3. Many people in the wellness area do not follow "clothing rules". There are spaces where you should wear your trunks (jacuzzi, swimming pond) and spaces where you should go naked, just with a blanket on (saunas). Unfortunately, many people decided to stay naked all the time, which was usually not pleasant to see and could make you feel uncomfortable. 4. Check-out time is 10am while Wellness opens at 11am - this is not synchronized. We wanted to go to the wellness on the last day after checking out and we had to wait 1h. It would be much better if the check out time was 11am, so you could just put your bags to the car and go to SPA directly.
Breakfast was great, so as all food in the restaurant we tried. Free parking, friendly staff, nice and tidy room. Beautiful garden with many benches to sit and relax, nice water pond and sculptures outside - all of this makes the unique atmosphere. The absolute star, though, is the wellness! Hidden in a hill like a hobbit house, reveals to be much more spacious that appears from outside., So many saunas, places to relax, jacuzzi, rooms to relax and an amazing area outside with a swimming pond. We were there twice (3h each) and we will be back... :)
Stayed in August 2025
Reviewed: 13 August 2025
Maciej
PolandRoom maintenance (safe not working, stinky air-conditioning). Lack of a kettle in the room.
The breakfasts were good. A big plus for the wellness centre and the surrounding area.
Stayed in August 2025
Reviewed: 28 July 2025
Janis
LatviaGreat place. Beautiful park for evening and morning walks. Good and comfortable room. Great breakfast. We stayed for the second year in a row, and it was a very pleasant surprise to be given the same room as the year before.
Stayed in June 2025
Reviewed: 28 December 2024
Margaret
IrelandThey have no separate seating area or bar besides the restaurant
Quiet and beautiful
Stayed in December 2024
Reviewed: 27 November 2024
Dariusz
PolandQuiet place
Stayed in September 2024
Reviewed: 17 September 2024
Anna
United StatesBeautiful relaxing property .
Stayed in September 2024
Reviewed: 1 September 2024
Roman
Estonia-
"We were accommodated in a newer block, a beautiful park surrounds the buildings. The staff was very friendly. The spa, with multiple saunas and an outdoor pool, was well-designed. A bit far from major roads, but easy to find with Google Maps
Stayed in July 2024
Reviewed: 7 August 2024
Nadia
PolandI like everything
Everything
Stayed in August 2024
Reviewed: 19 July 2024
Filip
Polandit's a little in nowhere
Place it's quiet, clean, and very nice
Stayed in July 2024
Reviewed: 19 July 2024
Kristi
EstoniaFirst of all the hotel is easy to find and reach. And it is a pet friendly hotel - there is a plenty of space for dogs to wonder around on fields. A lovely place to stay. Thanks!
Stayed in July 2024
Reviewed: 14 July 2024
Perez-bustamante
SpainEverything was fine
Excellent breakfast and service in a wonderful place
Stayed in June 2024
Reviewed: 24 June 2024
Nikita_2019
IsraelPlease pay attention to the cleanliness of the room. There were hairs on the shower grate and some areas were dusty.
The place is perfect for both families and couples. It has a large area with a park, a playground, and a lake, all surrounded by nature and greenery. There is also a good wellness center. The breakfast is quite pleasant, and I am sure we will return again.
Stayed in June 2024
Reviewed: 23 May 2024
Julius
Slovakiasmall room
food, wellness
Stayed in May 2024
Reviewed: 20 May 2024
Drosais
IrelandVery good
Everything is so nice and beautiful
Stayed in May 2024
Reviewed: 16 May 2024
Janis
IrelandEverything was fantastic!
Stayed in May 2024
Reviewed: 16 May 2024
Ketija
GermanyEverything was perfekt! I would like to cam back! The staff is very friendly. I sagest to visit this place.
Stayed in May 2024
Reviewed: 7 May 2024
Grzegorz
PolandSurrounding, interior, wonderful SPA
Stayed in May 2024
Reviewed: 25 April 2024
Arek
PolandIt's small but I don't like that there is no gym. A small room with treadmill would be nice for people who living the active life and it rain outside or it's cold.
I like staff approach. I like the premises. I like SPA.
Stayed in March 2024
Reviewed: 23 April 2024
Pille
EstoniaBathroom floor was cold
Fresh juice was super
Stayed in April 2024
Reviewed: 31 March 2024
Patricie
Czech Republicnothing
everything was perfect
Stayed in March 2024
Reviewed: 24 March 2024
Petr
Czech RepublicClean room, friendly staff, good breakfast.
Stayed in February 2024
Reviewed: 16 February 2024
Giselle
AustraliaPlease advise on booking.com that wellness access is strictly no swimwear police even though it’s not only for Private access but for general public. We visited your facility first time, not knowing this policy and we felt uncomfortable..
Surroundings.. facilities.. room..
Stayed in February 2024
Reviewed: 15 February 2024
Arkadiusz
PolandFantastic breakfast as usual and PEOPLE, PEOPLE, PEOPLE!!!
Stayed in February 2024
Reviewed: 14 February 2024
Damian
Czech RepublicThe buffet breakfast was very poor. There was little choice as many items appear to have been consumed and not replaced
This is a beautiful hotel and spa resort set close to the Polish border. The gardens are beautifully landscaped and a pleasure to stroll around. We ate dinner in the restaurant and had a wonderful meal with excellent service.
Stayed in February 2024
Kriopigi, Greece
Oviedo, Spain
Mae Sot, Thailand
Washington, USA
Rochester, USA
White Rock, Canada
Tirana, Albania
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content