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Reviews of Penzion Zámecká Zahrada 3 stars

Chvalšinská 214, Český Krumlov, 38101, Czech Republic

#138 of 138 B&Bs and Inns in Český Krumlov

Guests' Choice

Review score

Based on 24 hotel reviews

5.3

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.3

  • Location

    7.1

  • Facilities

    6.4

  • Staff

    6.1

  • Value for money

    5.8

  • Free WiFi

    7.4

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Showing 1 – 24

  • Reviewed: 5 August 2025

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    The Hotel is really cold, they do not provide extra blankets and they told us to wear termo clothes (which is weird !!). Also in some corners of one of the rooms there are mold, we felt while sleeping that the air was not completely clean. Good that we stayed there only one night.

    The city is very nice.

    Stayed in August 2025

  • Reviewed: 30 June 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    The manager needs to learn customer service treatment.

    It was disappointing to hear time for breakfast half an hour. I travel a lot and your place is the only one that gives you more time.

    Stayed in June 2025

  • Reviewed: 25 August 2023

    5.0
    Last resort or save-save-save option.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    They charged me 17 euros / day for open air parking next to the hotel. This is a rip off. And the description on the booking.com was only saying: "parking charges may apply". 17 euros is a price to pay for underground parking in the downtown of Prague or Vienna, not for an open air place on the outskirts of a of small town. I feel mistreated. Overall room quality - columns next to our bed, floor height difference in the room. Acoustics - everything happening in the neighbor room was hearable in our room. ( Site manager. Unhospital. Luckily he speaks English.

    Rooms price. Cleanness.

    Stayed in July 2023

  • Reviewed: 11 August 2023

    5.0
    Do not recomend because of host
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The host was very strange, rude, inhospitable. The location wasn’t so quite because of the nearby street. Far enough from the center. Kettle and fridge were in toilet, it was odd.

    It was clean, spacious room, there were lockers for things. Wi-fi was working in the room. Check in is till 5pm, but host waited as till 8pm.

    Stayed in July 2023

  • Reviewed: 9 August 2023

    4.0
    We sincerely warn against staying in this pension. Despite a number of faults such as a fridge and kettle in the toilet,
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We sincerely warn against staying in this pension. Despite a number of faults such as a fridge and kettle in the toilet, smelly towels, the absence of shower gel and shampoo, darkness in the corridor, cold room (when I asked for an extra blanket I was told there's none because it's summer, even though the temperatures at night were around 10 degrees these days), hot water was the biggest problem. For the whole three days only lukewarm water flowed for showering. And when I pointed this out to the owner, he told me to my face that the hot water was running, even though several other guests from several rooms complained of the same problem. It didn't help to let the water run off, on the contrary, it cooled down even more after a longer time and we simply had to shower every day in lukewarm to cold water, even though the owner nonsensically claimed that the hot water was running and accused me of lying and behaved aggressively.

    The property itself is an old, nice mansion. The rooms were clean.

    Stayed in August 2023

  • Reviewed: 10 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night

    We were looking for a quiet place in a walking distance (15-20min.walk) from the centre of Czeski Krumlov. The place was just like that. The room was beautiful and spacious. The place was clean and the owner was very nice and helpful.

    Stayed in August 2025

  • Reviewed: 5 November 2024

    8.0
    Good price and location. Unfriendly and caustic staff.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    Staff. Unfriendly staff. Can't understand each other. Good english but really unfriendly. Can't understand how in hotel area sataff can ge so unfriendly and caustic.I stayed there 2 times, with friends and family, every time I had a problem with staff.

    Good and quiet location. Close to The Castle Garden. Good parking. Very tasty and with good price restaurant near the hotel and gas station. Close to the city center. Good price.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    1.0
    In our opinion, the gentleman working at this reception should consider a career change.
    • Leisure trip
    • People with friends
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    First of all, the check-in time is very inconvenient, as it is only between 3 PM and 5 PM. Additionally, the staff was unable to offer any solution in case of our delay. We managed to arrive 10 minutes before the deadline, but unfortunately, the receptionist was extremely rude. Upon arrival, we found out that the parking fee (outdoor) was 25 euros per night (!!!) and payment was only accepted in cash. We could have gone to an ATM, but unfortunately, we didn’t have enough time because the receptionist calculated that we only had 7 minutes left. We had been traveling on motorbikes for almost a week, visiting various places, and nowhere were we treated so unkindly. Rules are rules, and we were willing to comply with all conditions, but the receptionist’s attitude made us not want to stay there any longer. We left that place and found a much better one in the center of a beautiful town with very friendly staff.

    Unfortunately, we didn’t have a chance to stay at this place, so I can’t say anything good about it. The few minutes we spent there will be remembered very badly for a long time.

    Stayed in August 2024

  • Reviewed: 23 May 2024

    3.0
    A bit outside the city center, probably nice in the summer. Ice-cold rooms otherwise.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    Heating rooms to 17°C is a joke. As we were travelling with a small dog, it was unbearibly cold. Water was cold or at most during the night, only was hot in the morning. So showering only was possible in the morning. Add-on prices are not listed on booking, so you're buying a cat in the bag.

    Owner was friendly. Rooms were reasonably clean for such an old building (some spiders excluded). In the summer it's for sure nice to be in a colder room. City is a ~20min walk away over a steep hill - doable if you're good by foot.

    Stayed in May 2024

  • Reviewed: 14 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Very nice and nice view

    Stayed in October 2023

  • Reviewed: 22 September 2023

    2.0
    Smelly mouldy old place and the disgraceful owner
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night

    The owner, what a rude man. Disgraceful behavior. He would not let us into our room which we had prepaid until we gave him another 32 euros. We had just driven 10 hours straight with 2 young children but he insisted we go find a ATM so we could get cash. He would not accept a card. Will never stay here again and i urge others not to waste their time or money on this absolute smelly dump.

    Rooms absolutely stunk of mould, when we go there all the windows were open trying to get rid of the smell, and it was raining quite hard too when we go there with rain pouring into the rooms. Electric kettle and switches in the bathroom, talk about dangerous. Unbelievable.

    Stayed in August 2023

  • Reviewed: 11 September 2023

    7.0
    good money for budget trip
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night

    fridge in the toilet; could be a bit cleaner

    location - 20 min walking from the historical center; private parking

    Stayed in August 2023

  • Reviewed: 22 May 2023

    8.0
    Very good
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A bit cold in the room

    The owner is really nice! Clean Quite close to the city center aprox 15min Fridge in the room

    Stayed in May 2023

  • Reviewed: 20 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    No Elevator because the place is a renovated building from many years ago, so we only took in what we needed from the car to the 2nd floor. It is not really a problem to climb if you are younger than us seniors.

    Special historic place very near the city, in rural setting, quiet and private. Well renovated and strong building with quality furnishing, including a fridge only in our room.

    Stayed in April 2023

  • Reviewed: 30 November 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The location wasn’t good. The street is pretty dark, to go without a car it’s not that close to the city center. The town doesn't have a lot of taxis.

    Stayed in October 2022

  • Reviewed: 9 May 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: 7 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: 24 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: 26 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 7 nights

    There are no comments available for this review

    Stayed in September 2022

  • Reviewed: 28 April 2025

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: 21 August 2024

    1.0
    Very poor
    • Leisure trip
    • Group
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 28 July 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 23 June 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

Showing 1 – 24

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