Reviews of Miss Sophie's Charles Bridge 4 stars
Malostranske namesti 28, Prague, 110 00, Czech Republic

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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewWe really liked this place. A very cozy apartment with a great location. The breakfast was really great too. You just step outside of your apartment, pick what you want, and enjoy the breakfast inside your apartment, which was a great concept. The staff was friendly and helpful. I strongly recommend this place.
The bed was a bit hard for me and one morning there was no hot water. But the overall great experience compensated for these shortcomings.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe location is phenomenal, just about two minutes from Charles Bridge, making it easy to reach all the main sightseeing spots. The staff were very helpful and kind. We would gladly return whenever we're in Prague next time.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewSuperb location, we were overlooking the street towards Charles Bridge. The rooms are big and have everything you need. The aircon units can be quite loud but it's an old building and when it's 37c outside you get used to them. Even a small kitchenette if you need to cook for yourself. Breakfast was just what you need for a long day exploring Prague, as its on 1 floor you take it back to your room which we enjoyed. Friendly staff and very good value for the location and time of year.
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEverything was well organized with a wonderful team of staff. Perfect location and a great stay! I recommend :)
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReally loved the snacks and mini bar provided, it's a nice touch
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation
I had a problem my last night, I got to the hotel at 1am unfortunately, I found the main door closed. Apparently hotel is 24/7, I spent 30’ outside calling in the end after different calls to supportI could access to my hotel room. I cannot understand it could happen in a four star hotel.
Dear Maike, Thank you so much for sharing your experience with us. We’re truly sorry for the inconvenience you faced on your last night, arriving to a closed door and having to wait outside is absolutely not the experience we want any of our guests to have. While our reception is intended to operate 24/7, something clearly went wrong that night, and we deeply regret the disruption it caused. Please know that we’ve taken this seriously and are reviewing our procedures to ensure this doesn’t happen again. Your comfort and trust mean a great deal to us, and we’re grateful for your patience and understanding. We hope you’ll give us another chance to provide the seamless and welcoming stay you deserve. Warm regards, Yasmeira & Miss Sophie’s Charles Bridge team
Dear Maike, Thank you so much for sharing your experience with us. We’re truly sorry for the inconvenience you faced on your last night, arriving to a closed door and having to wait outside is absolutely not the experience we want any of … Show more
Reviewed: 15 August 2025 · Stayed in June 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat setup for families. We felt like we were at home.
Hello Michael, Thank you so much for your kind words! We're thrilled to hear that your family felt at home with us. That’s exactly the feeling we hope to create for our guests. It was a pleasure having you, and we’d love to welcome you back anytime you're in Prague again. Warm regards, Liliana & Miss Sophie's Charles Bridge team
Hello Michael, Thank you so much for your kind words! We're thrilled to hear that your family felt at home with us. That’s exactly the feeling we hope to create for our guests. It was a pleasure having you, and we’d love to welcome you … Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewUnfortunately the room seems got straight out of a horror movie. All kind of spiders around and the furniture very old. They try to compensate that with good hygiene products, but overall doesn’t seem a good deal price/offer. The breakfast is served on the 3rd floor hall, that’s a first for me to see. 🤷🏻♂️🤦🏻♂️
Hello Victor, Thank you for taking the time to share your feedback. While we're sorry to hear that your stay didn’t meet expectations, we truly appreciate all comments—both positive and critical—as they help us improve. Please know that our staff is available 24/7 and always happy to assist with any concerns during your stay. Had we known about the issues, we would have done our best to address them immediately. We’re glad you appreciated the hygiene products and hope you might consider giving us another chance in the future. Best regards, Liliana & Miss Sophie's Charles Bridge team
Hello Victor, Thank you for taking the time to share your feedback. While we're sorry to hear that your stay didn’t meet expectations, we truly appreciate all comments—both positive and critical—as they help us improve. Please know that… Show more
Reviewed: 9 August 2025 · Stayed in June 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe staff were exceptionally friendly and helpful – honestly the friendliest I’ve encountered so far. The location was perfect; you can walk everywhere. The room had a great view, and breakfast was decent. I also loved that they offered plenty of complimentary drinks and snacks, plus really good coffee.
I liked everything overall, but since the building is old, it can look a bit dustier than it actually is. The bathroom could be renovated in a more modern style. That said, considering the price and what you get, I’m quite satisfied.
Hello Ayse, Thank you so much for your kind and thoughtful review! We're delighted to hear that you enjoyed the location, view, and especially our team's hospitality, it truly means a lot. We appreciate your feedback regarding the bathroom and building, and we’ll keep it in mind as we continue improving. We're glad you felt the stay was a great value, and we hope to welcome you back again soon! Best regards, Liliana & Miss Sophie's Charles Bridge team
Hello Ayse, Thank you so much for your kind and thoughtful review! We're delighted to hear that you enjoyed the location, view, and especially our team's hospitality, it truly means a lot. We appreciate your feedback regarding the b… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was amazing. The presentation, food choices, and overall taste were spectacular. There was even a gluten-free bread option! And it was on the same floor as the room. We literally open our room door, and THERE'S the buffet. The view from the apartment is beautiful, and it's walking distance to everything we wanted to see.
The wifi was weak. It made it hard to watch TV. We had to use our own Hotspot.
Hello Craig, Thank you so much for your thoughtful review and for choosing to stay with us! We're thrilled to hear that you loved the breakfast, the room’s location, and the stunning views. Your appreciation means a lot to our team. We're very sorry to hear about the Wi-Fi issues you experienced. Please don’t hesitate to contact our reception during your stay for assistance—we’re available 24/7 and happy to help with any concerns. We’re delighted to know you plan to stay with us again when you return to Prague! Best regards, Liliana & Miss Sophie's Charles Bridge team
Hello Craig, Thank you so much for your thoughtful review and for choosing to stay with us! We're thrilled to hear that you loved the breakfast, the room’s location, and the stunning views. Your appreciation means a lot to our team. We&… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewSuperb location and a really nice concept. It's great to be able to look over the square. The mezzanine is fine but a bit challenging in very high temperatures. There is extra air conditioning in this area. Overall very good.
Dear Mark, Thank you for your thoughtful review. We’re so glad you enjoyed the location and the unique design of our space! We appreciate your note about the mezzanine during warmer days and hope the additional air conditioning helped. Looking forward to hosting you again sometime! Warm regards, Liliana & Miss Sophie’s Charles Bridge team
Dear Mark, Thank you for your thoughtful review. We’re so glad you enjoyed the location and the unique design of our space! We appreciate your note about the mezzanine during warmer days and hope the additional air conditioning helped. Look… Show more
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewOur stay at Miss Sophie's was incredible, we are so happy we stayed here and highly recommend. Staff were very friendly and accommodating, breakfast was super lovely and the room was fantastic. Wish we could stay longer!
Hi Chris, Thank you so much for your amazing feedback. It truly means a lot to us! We're thrilled that you enjoyed your time at Miss Sophie's, from the warm service to the lovely breakfast and fantastic room. Wishing you all the best, and we’d be delighted to welcome you back whenever Prague calls again! Regards, Liliana & Miss Sophie’s Charles Bridge team
Hi Chris, Thank you so much for your amazing feedback. It truly means a lot to us! We're thrilled that you enjoyed your time at Miss Sophie's, from the warm service to the lovely breakfast and fantastic room. Wishing you all the bes… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThat's was amazing hotel. I have no any negative opinion about it. Everything was perfect 🫶
Good day Didem, Thank you so much for your wonderful review! We're absolutely thrilled to hear that everything was just right for you. Sending warm wishes from Prague. We hope to welcome you again soon! Liliana & Miss Sophie’s Charles Bridge team
Good day Didem, Thank you so much for your wonderful review! We're absolutely thrilled to hear that everything was just right for you. Sending warm wishes from Prague. We hope to welcome you again soon! Liliana & Miss Sophie’s Charl… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewGreat location, friendly stuff and an amazing breakfast.
Hello Anna, Thank you for your lovely words! We're thrilled you enjoyed the location, our team, and the breakfast experience. We were also very pleased to assist you. We hope you have the chance to come back anytime soon. Warm regards, Liliana & Miss Sophie’s Charles Bridge team
Hello Anna, Thank you for your lovely words! We're thrilled you enjoyed the location, our team, and the breakfast experience. We were also very pleased to assist you. We hope you have the chance to come back anytime soon. Warm regards, … Show more
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewLocation is perfect to see bridge, museums and castle. I wish we could have stayed another day. The air in the room was a treat and we needed it! Breakfast was delightful and staff was awesome.
Nothing. I wish I pre-planned my arrival and parking before we rolled in. That’s my fault, but front desk was helpful in finding suitable parking only a walk away.
Hello Julie, Thank you so much for your lovely words, it means the world to us! We're delighted you enjoyed the peaceful stay, refreshing room, and our tasty breakfast. We’d love to welcome you back for that extra day next time! Warm regards, Liliana & Miss Sophie’s Charles Bridge team
Hello Julie, Thank you so much for your lovely words, it means the world to us! We're delighted you enjoyed the peaceful stay, refreshing room, and our tasty breakfast. We’d love to welcome you back for that extra day next time! Warm re… Show more