8.1

Reviews of Novohradská

Novohradská, České Budějovice, 370 01, Czech Republic

  • 7.0 Good
    Quinton

    Reviewed: 10 June 2025 · Stayed in May 2025

    Verified review

    Good location. Self check-in. Advised to complete self check in prior to arrival to ease access on arrival

  • Elsa

    Reviewed: 24 February 2025 · Stayed in February 2025

    Verified review
  • Anna

    Reviewed: 14 January 2025 · Stayed in December 2024

    Verified review

    great location, few mins to the bus stop and city center cool, easy and self-explanatory check in and the whole design was nice! there's a shared kitchen and access to the terrace for a view the room was clean and really nice with a private bathroom (big plus!)

    we've selected the standard double room, but the mattresses were sliding off the bed constantly, as there was nothing that would hold them on the sides. so whenever we moved towards the middle part of the bed (in between the 2 mattresses) it would just slowly but surely move them apart from each other and we had to keep rearranging them :/ other than that, everything was perfect!

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  • 7.0 Good
    Elsa

    Reviewed: 2 December 2024 · Stayed in October 2024

    Verified review
  • Gabriel

    Reviewed: 2 December 2024 · Stayed in September 2024

    Verified review

    The checkin kiosk was a bit fiddly to use, and there was just one, so we had to wait for a long time for the rather clumsy couple in front of us to be finished with the checkin process to check in.

  • Matthew

    Reviewed: 25 October 2024 · Stayed in October 2024

    Verified review

    good location in town. clean and quiet. good room

    check in was automatic and the machine was quite a faff.

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  • Elsa

    Reviewed: 26 September 2024 · Stayed in September 2024

    Verified review
  • Vuk

    Reviewed: 7 September 2024 · Stayed in September 2024

    Verified review

    They don't have their own parking,when i was calling them for help about check-in no one answered,they didn't told that for check in both people most be there to type-in all informations id card and other stuff..apartment was so dirty my white sock was black after one night at this apartment and also they don't have glas so you can drink water...

  • Agata

    Reviewed: 28 August 2024 · Stayed in August 2024

    Verified review

    Localization - close to the market square. The host was very communicative and helpfull.

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  • 7.0 Good
    Nuša

    Reviewed: 18 August 2024 · Stayed in August 2024

    Verified review

    Location is very good, in a walking distance to the center. The self check in was easy and went quickly. Room was nice for a one night stay.

    We stayed there during summer and the room was very hot. There is a standing cooling fan which helps a little but it's still too hot. It was hard to sleep

  • Viktar

    Reviewed: 10 August 2024 · Stayed in August 2024

    Verified review

    Desing of the room is nice.

    Beds were horrible, matrace is very strange, pillows are worse then horrible. Dust in the bathroom radiator, you can't hang the towels there, because it is full of dust. Limited amount of shower gel, Only one little bin for the property. The hot water switched off after 10 p. m.? And self check-in/out kiosk is real disaster! I wouldn't stay again there and I wouldn't recommende even for a such attractive price.

    Property response:

    Thank you for your review. I highly recommend that you travel with your passport or ID card. It could happen next time that you are not accommodated at all. It is true that you will not stay with us without valid documents and if you do not follow the instructions, then no. Next time, choose a hotel with a reception and not a hotel without service. As for hot water. Apparently, it was used up by the impact clients. She was definitely warmed up later.

    Thank you for your review. I highly recommend that you travel with your passport or ID card. It could happen next time that you are not accommodated at all. It is true that you will not stay with us without valid documents and if you do … Show more

    Novohradská
    10 August 2024
  • Marcin

    Reviewed: 28 June 2024 · Stayed in May 2024

    Verified review
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  • Elisa

    Reviewed: 23 June 2024 · Stayed in June 2024

    Verified review

    Room was clean and good organized

    The automatic check in took time and we could not do it without the help of the owner. I do not know what would have happened if he were not around

  • Paul

    Reviewed: 2 May 2024 · Stayed in April 2024

    Verified review

    Absolutely loved the location of this hotel, less than 5 minutes from train/bus station and a large shopping centre. There was a convenient bus stop right outside the hotel with frequent services. The city centre was only a 10 minute pleasant walk. The accommodation was excellent, including a communal fully fitted kitchen area which I had not expected. My room was specious, light and airy and had an excellent external view. Three large windows which could all be opened allowed plenty of fresh air. There was an amazing amount of cupboard space in the room. The bed was extremely comfortable. The bathroom was ultra-deluxe and I appreciated the drench shower facility.

    The check-in/check-out system was a nightmare! On arrival you are confronted with a "McDonalds type order screen" which requires a large amount of information to be entered before entry is allowed. When asked for ID type I was not given the option of using my passport which then prevented further information being entered. I eventually called the owner who contacted someone within the complex and the matter was resolved within a short period of time. I found this system stressful and annoying, prolonging the time required for check-in.

  • Josef

    Reviewed: 20 April 2024 · Stayed in April 2024

    Verified review
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  • Markus

    Reviewed: 18 April 2024 · Stayed in April 2024

    Verified review

    It took very long time in front of the selfservice checkin computer and via phone to get into the room, bad experience. The room was fine.

    Property response:

    Thank you for your review. I understand that at 63 you can have a problem with technology. Which, of course, is not the fault of our system. A standard two-person check-in takes less than 2 minutes. Which is usually less than at a classic reception.

    Thank you for your review. I understand that at 63 you can have a problem with technology. Which, of course, is not the fault of our system. A standard two-person check-in takes less than 2 minutes. Which is usually less than at a class… Show more

    Novohradská
    18 April 2024
  • Jaehoon

    Reviewed: 1 April 2024 · Stayed in April 2024

    Verified review
  • Dominik

    Reviewed: 5 January 2024 · Stayed in January 2024

    Verified review
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  • Jara

    Reviewed: 11 December 2023 · Stayed in December 2023

    Verified review
  • Ahsan

    Reviewed: 4 November 2023 · Stayed in November 2023

    Verified review

    Location, washroom, Parking nearby, checkin / checkout was perfect

    Wrong bed was provided Smelly stairs and apartment as well Not warm

    Property response:

    Thank you for your reservation. The stairs are original, stone. If someone walks in front of you and makes the stairs dirty, you are not here in a 5* hotel for cleanliness of common areas 24/7. All rooms have thermostats. If you didn't raise your temperature so you wouldn't be cold, please don't blame us. You probably also don't have a servant at home who comes to press the + and - buttons for you

    Thank you for your reservation. The stairs are original, stone. If someone walks in front of you and makes the stairs dirty, you are not here in a 5* hotel for cleanliness of common areas 24/7. All rooms have thermostats. If you didn't … Show more

    Novohradská
    4 November 2023
  • Charlotte

    Reviewed: 1 November 2023 · Stayed in October 2023

    Verified review

    ABSOLUTELY NOTHING!!!

    This place is equipped with self check-in which DOES NOT WORK. The PIN sent by the host via booking.com message did not work as it was not the correct one. (Photo attached) After contracting the host several times, he finally picked up and we managed to get it. We then had to check in through an automated machine but after inputting all the correct details, there was a fault and the key card to enter the property was not available. We tried to contact the host several times and he DID NOT pick up. What he did was call us “HANDICAP” for not being able to follow instructions. (Photos of exchanged messages attached) To top it up, there is NO LIFT to access the top floor and the room was dirty. Sticky floor, bathroom not properly cleaned, barely any natural light and mattress is old and extremely uncomfortable. After complaining to the host what he did was insult us, block our numbers and mark our booking as NO SHOW so we will not be able to leave a review. This is possible following communication to Booking.com. I do not understand how he is still allowed to rent his property!!!

    Property response:

    Accommodation information is sent automatically, equally for all clients, from the hotel system. So they can't be wrong. Over 4,000 clients were accommodated through this system in two years. So it is certain that the problem was not on our side. The room was cleaned on the day of your arrival. So there could not even be any possible dusting of the room from the street. I'm sorry that you rate our guesthouse this way because of your mistakes during check-in.

    Accommodation information is sent automatically, equally for all clients, from the hotel system. So they can't be wrong. Over 4,000 clients were accommodated through this system in two years. So it is certain that the problem was not on … Show more

    Novohradská
    3 November 2023
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  • Strahinja

    Reviewed: 29 October 2023 · Stayed in October 2023

    Verified review
    Property response:

    Thank you for your review. Please do not stay in an unattended hotel next time. Because logically there is no care here. Despite that, I tried to help you and accommodated you.

    Novohradská
    3 November 2023
  • Kishor

    Reviewed: 22 October 2023 · Stayed in October 2023

    Verified review
  • Ivan

    Reviewed: 16 October 2023 · Stayed in October 2023

    Verified review

    Location, new facilities, cleanliness.

    Difficult automatic checkin and checkout. No lift in the building. Window with no view.

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