Reviews of Alchymist Grand Hotel and Spa - Preferred Hotels & Resorts 5 stars
Tržiště 19, Prague, 11800, Czech Republic
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGorgeus room , superb breakfast, smiling staff ready to help. Very central location .
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewThe hotel was in an incredible location, an historic building that embodies the beauty of the baroque style with ornate decor and a storied atmosphere. The staff were so friendly and attentive and seemed to really take pride in the place. The breakfast offering was of a high standard and it was nice to have a laid back dinner option at the czech restaurant located in the hotel.
Nothing to dislike, the shower bath was a little awkward when using the shower, but they usually are with old bathtubs.
Dear Rene, Thank you for choosing our hotel and taking the time to share your feedback. Your insights are invaluable in helping us enhance our services. We look forward to the opportunity of welcoming you back soon. Safe travels until then! Best regards, Pavel Vorlíček Reservation Manager
Dear Rene, Thank you for choosing our hotel and taking the time to share your feedback. Your insights are invaluable in helping us enhance our services. We look forward to the opportunity of welcoming you back soon. Safe travels until the… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWe loved the location, classy atmosphere, cleanliness, room size and the wonderful staff. The breakfast was amazing!
Dear Samir, We extend our sincerest gratitude for choosing to stay with us and taking the time to provide us with your valuable feedback and review. Your thoughts are highly appreciated, as they help us continually improve our services. We eagerly await the pleasure of hosting you again in the future. Until then, safe travels and we look forward to welcoming you back for another wonderful experience. Best regards, Pavel Vorlíček Reservation Manager
Dear Samir, We extend our sincerest gratitude for choosing to stay with us and taking the time to provide us with your valuable feedback and review. Your thoughts are highly appreciated, as they help us continually improve our services. W… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe hotel was amazing and our room was super clean and spacious. We also had a lovely spacious bathroom and plenty of cupboard space. The interior decorations are stunning and the breakfast was delicious, offering a very good selection of food. The location is excellent and walking distance from the town centre. The staff are very friendly and helpful. We had a car and it was driven away to a parking place for us. We would highly recommend this lovely hotel.
Nothing at all!
Dear Kevin, We want to convey our heartfelt gratitude for choosing to stay with us and for sparing the time to provide us with your invaluable feedback and review. Your thoughts hold immense significance, guiding us in our ongoing efforts to enhance the quality of our services. We eagerly look forward to the privilege of hosting you again in the future. Until then, may your travels be filled with safety and delight. We are excited about the prospect of welcoming you back for another memorable experience. Best regards, Pavel Vorlíček Reservation Manager
Dear Kevin, We want to convey our heartfelt gratitude for choosing to stay with us and for sparing the time to provide us with your invaluable feedback and review. Your thoughts hold immense significance, guiding us in our ongoing efforts … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified review-Lovely and warm welcome even when we arrived really late. -Amazing location. -Lovely decorations, beautiful chandeliers and design in the hallways. -Staff really helpful/ some genuinely friendly. -Spa lovely and relaxing! Nice smells and design. (Music questionable.. and was terrible when young kids showed up one day!) -Quiet stay.
-No one explained breakfast when we arrived. We didn't know you could order eggs from a menu till the 4th day. -Our room was at the cheap end and had a marked table, broken coffee machine, flickering light marked rugs and wobbly chandelier. - Staff asked for tips at breakfast when it's self service. Not directly but placing receipts on the table when our breakfast was included anyway, just made us feel a bit uncomfortable having to sign for no reason. Can feel like people are being fake just to get tips and could be that I don't have a much money as others staying there but it just made it feel off some how. -My Mum knocked the large room service tray which smashed a drinking glass, it was never replaced during our stay. We used one glass between two. -Room service I ordered was wrong but I felt a bit awkward after the coffee machine not working so we just had it. -No one explained or showed us round the spa/ explained things even when my Mum had a massage booked.
Dear Lois, We extend our heartfelt gratitude for choosing to stay with us and for sharing your valuable feedback and review. Your input is highly appreciated as it allows us to address any concerns and continually enhance our services. Rest assured that we have taken note of the issues you experienced during your stay. We will investigate each and every drawback you mentioned and promptly communicate them within hotel management and work diligently to implement improvements for a better experience in the future. Thank you for your understanding and support. We eagerly await the opportunity to welcome you back on your next visit, where we strive to provide an even more enjoyable and seamless stay. Warm regards, Pavel Vorlíček Reservation Manager
Dear Lois, We extend our heartfelt gratitude for choosing to stay with us and for sharing your valuable feedback and review. Your input is highly appreciated as it allows us to address any concerns and continually enhance our services. … Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewLuxurious and comfortable. Superb location.
The pool and gym are on the small side.
Dear Mark, Thank you for staying with us and for sharing your feedback. We truly value your input, which helps us improve our services. We look forward to hosting you again soon. Safe travels, and we can't wait to welcome you back for another great stay. Best regards, Pavel Vorlíček Reservation Manager
Dear Mark, Thank you for staying with us and for sharing your feedback. We truly value your input, which helps us improve our services. We look forward to hosting you again soon. Safe travels, and we can't wait to welcome you back for… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewvery nice and silent room
Dear Helena, Thank you sincerely for choosing to stay with us and for taking the time to share your valuable feedback. We truly appreciate your review as it helps us to continually improve. We look forward to welcoming you back on your next visit! Best regards, Pavel Vorlíček Reservation Manager
Dear Helena, Thank you sincerely for choosing to stay with us and for taking the time to share your valuable feedback. We truly appreciate your review as it helps us to continually improve. We look forward to welcoming you back on your … Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewWe had a suite and it was lovely. Large comfortable rooms and the bed was super comfy, really quiet and amazing chocolate when turn down was done. Breakfast was excellent.
Staff were okay…gorgeous Italian lady at breakfast service who so friendly….breakfast was excellent but would have been nice to have berries on offer.
Dear Shirley, We extend our sincerest gratitude for choosing to stay with us and taking the time to provide us with your valuable feedback and review. Your thoughts are highly appreciated, as they help us continually improve our services (we will really consider to have berries on offer) ;-) We eagerly await the pleasure of hosting you again in the future. Until then, safe travels and we look forward to welcoming you back for another wonderful experience. Best regards, Pavel Vorlíček Reservation Manager
Dear Shirley, We extend our sincerest gratitude for choosing to stay with us and taking the time to provide us with your valuable feedback and review. Your thoughts are highly appreciated, as they help us continually improve our services (… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewLocal sound plus an Italian touch Super gentle staff
Dear fabio64ge, We are grateful for your stay and the valuable feedback you provided. Thank you for choosing us! We eagerly await your next visit. Best regards, Pavel Vorlíček Reservation Manager
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewI liked the whole style of the hotel the food was wonderful the staff very polite pleasant and very helpful at all times everywhere inside and out very clean the spa facility was excellent we used the sauna swimming pool and massage second time I've stayed at that hotel second time I've enjoyed my stay and I'm looking forward to coming back again next year
I didn't like leaving to come home I wanted to stay forever
Dear Andrew, We are absolutely thrilled to hear about your another wonderful stay with us and we are so thankfull you choose us again! It brings us immense joy to read that you appreciated the entire style of the hotel, the wonderful food, and that our staff were once again very polite, pleasant, and incredibly helpful at all times. Your satisfaction with the cleanliness everywhere, both inside and out, and especially with our excellent spa facilities—including the sauna, swimming pool, and massage—is the best reward we could ask for. We truly value your loyalty and are so pleased you chose our hotel for your second visit. We are already looking forward to welcoming you back again next year and will do everything we can to make that stay just as memorable! Warm regards, Pavel Vorlíček Reservation Manager
Dear Andrew, We are absolutely thrilled to hear about your another wonderful stay with us and we are so thankfull you choose us again! It brings us immense joy to read that you appreciated the entire style of the hotel, the wonderful food,… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewFriendly staff, gorgeous building and room, great location.
Dear Theodora, We extend our sincerest gratitude for choosing to stay with us and taking the time to provide us with your valuable feedback and review. Your thoughts are highly appreciated, as they help us continually improve our services. We eagerly await the pleasure of hosting you again in the future. Until then, safe travels and we look forward to welcoming you back for another wonderful experience. Best regards, Pavel Vorlíček Reservation Manager
Dear Theodora, We extend our sincerest gratitude for choosing to stay with us and taking the time to provide us with your valuable feedback and review. Your thoughts are highly appreciated, as they help us continually improve our services.… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewBeautiful and incredible staff
Nothing
Dear Cheryl, We want to convey our heartfelt gratitude for choosing to stay with us and for sparing the time to provide us with your invaluable feedback and review. Your thoughts hold immense significance, guiding us in our ongoing efforts to enhance the quality of our services. We eagerly look forward to the privilege of hosting you again in the future. Until then, may your travels be filled with safety and delight. We are excited about the prospect of welcoming you back for another memorable experience. Best regards, Pavel Vorlíček Reservation Manager
Dear Cheryl, We want to convey our heartfelt gratitude for choosing to stay with us and for sparing the time to provide us with your invaluable feedback and review. Your thoughts hold immense significance, guiding us in our ongoing efforts… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewBeautiful hotel in a great part of town. Very friendly staff and quiet and clean environment. The breakfast was delicious.
Dear Tamara, Thank you kindly for your wonderful feedback. We’re truly happy to hear that you enjoyed your stay and appreciated the beauty of our hotel, the peaceful atmosphere, and the attentiveness of our team. It’s always a pleasure to know that breakfast was a highlight too! We can’t wait to welcome you back for another memorable stay. Warmest regards, Richard Kolář General Manager
Dear Tamara, Thank you kindly for your wonderful feedback. We’re truly happy to hear that you enjoyed your stay and appreciated the beauty of our hotel, the peaceful atmosphere, and the attentiveness of our team. It’s always a pleasure to … Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe staff were very friendly and the location was fantastic. Beautiful hotel. Would highly recommend.
Nothing
Dear Victoria, Thank you sincerely for your kind words and perfect rating. We’re so pleased to hear that your stay with us was unforgettable and that our friendly team, beautiful surroundings, and central location left such a positive impression. Your recommendation is the highest reward for our efforts, and we’re truly grateful for it. We look forward to welcoming you back for another memorable visit. Kind regards, Richard Kolář General Manager
Dear Victoria, Thank you sincerely for your kind words and perfect rating. We’re so pleased to hear that your stay with us was unforgettable and that our friendly team, beautiful surroundings, and central location left such a positive imp… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewAbsolutely everything
Dear Claire, Thank you for such a wonderful review — it truly means the world to us. To hear that your stay with us ranks among the best you’ve ever experienced is the highest compliment we could receive. We’re delighted that absolutely everything met — or even exceeded — your expectations. It was an honour to host you, and we hope to welcome you back to the Alchymist Grand Hotel & Spa very soon. Warmest regards, Richard Kolář General Manager
Dear Claire, Thank you for such a wonderful review — it truly means the world to us. To hear that your stay with us ranks among the best you’ve ever experienced is the highest compliment we could receive. We’re delighted that absolutely … Show more