No jacuzzis.

Nice staff. Clean, comfortable room. Beautiful convenient location. Access to sauna and pool.

Stayed in August 2025

The only comment we have is that instead of a double bed, there were two mattrasses. For a hotel with "Romantic" in its name, it would be better to have a single mattrass. Other than that, it was fab.

Stayed in December 2024

The main room is really empty. There should be more hangers, comfortable chairs and tables ,pictures on the wall. There was no basic coffee or tea. They charged us for parking 20 EUR per day even though it says it’s free for hotel guests in the hotel policy book in the room. The pool is smaller than it looks in the pictures, not wam enough.

Very good location, spacious rooms, comfortable beds, good towels and robes

Stayed in October 2024

Overall we are pleased with our stay. There are some minor inconsistencies, but not really annoying. Staff was nice

Excellent location, excellent breakfast, but not too many amenities available and you have to ask receptionist for keys every time you want to use pool or sauna. Also property didn’t provide transfers from the airport.

Stayed in August 2024

One half star minus is the breakfast and coffee, which is always the same and coffee is not drinkable. Apparently if you stay longer you can request additional dishes for the breakfast, but it wasn’t mentioned anywhere :( Another half star minus is the restaurant for the wine selection.

We stayed in the hotel for 8 days, rooms are spacious and clean, with balcony’s, terrace and even a kitchen. Great Swimmingpool and sauna. Location is in the middle of the centrum, everything is reachable within short minutes. Very friendly staff.

Stayed in August 2024

Location is very central. All good cafés, restaurant and bars are within walking distance

Stayed in July 2024

We spent a weekend in Karlovy Vary and were very pleased with the accommodation in Promenada Romantic Hotel. Great location in the city centre, but nevertheless quiet during the night, very friendly staff and comfortable rooms. Hotel has an indoor pool and a small sauna. The breakfast was good with many choices. We also recommend the restaurant in the hotel. The dinner there was a memorable experience.

Stayed in July 2024

Soft bed. Place Karlovy Vary itself was a bit disapointment.

Nice location, smooth arriving with car despite no trafic zone. Stylish room. Very good restaurant.

Stayed in April 2024

Breakfast is quite poor but ok for that price. What we didn’t like was the shower in one of the rooms (203) - old stained shower cabin, old hardly functioning shower head, it’s hard to adjust the water temperature.

Great location; comfortable beds; quiet rooms. The restaurant is exceptional

Stayed in January 2024

Coffee at breakfast without taste and flavor

Good location at the very center of the town, good restaurant for the dinner

Stayed in January 2024

A very spacious and comfortable room, very friendly staff, top restaurant, pool and spa facilities.

Stayed in November 2023

Bathtub shower not easy to access because of the height

Big Room, Great Restaurant

Stayed in October 2023

I don't think swimming pool was also as expected. Temperature of water was not warm.

My family stayed and had a dinner. As many reviewers mentioned on this website and google maps, dinner was fantastic. Also, rooms were very spacious and comfortable. Breakfast was better than expected.

Stayed in September 2023

Superb and smooth stay for two nights. Room spacious and clean, and the hotel staff communicative and attentive to requests.

Stayed in August 2023

You need to book treatments 3-4 days in advance. No kettle/coffee maker in the room.

The hotel has a great location with friendly staff. The room was large and there was a good breakfast. The restraunt is also excellent.

Stayed in August 2023

Lovely! The room was gigantic and clean and very comfortable; the staff helpful. Perfect location.

Stayed in May 2023

location,comfortable beds,great brrakfast and excellent restaurant for dinner,polite staff.

Stayed in May 2023

The hotel is in excellent location, right in the center of Karlove Vary. The rooms are beautiful, large, very comfy bed and very clean. The hotel restaurant exceeded our expectations, the food was delicious and service as well. We will be definitely comming back.

Stayed in April 2023

Most members of the staff were kind and helpful, still there was an exception were we felt the receptionist didn't like to talk with us and help us.

The position of the the hotel is fantastic, just step out and you are in the city center. We also enjoyed the restaurant, the food was great and the staff there super friendly and helpful. The pool is fantastic, looks much better in reality than in the pictures

Stayed in April 2023

No major drawbacks

Very nice hotel in an excellent location. Spacious comfortable bedroom, good breakfast, and pool & sauna ok. Ate in the restaurant one evening - very nice.

Stayed in April 2023

Beautiful hotel, perfect location, Excellent restaurant and service. Friendly and helpful staff. Wonderful small SPA.

Stayed in March 2023

The pool was on the colder side, so we couldn't use it, since the weather was bad. The checkout is at 10 am, which didn't bother us, because we had an early bus, but it is a bit too early on normal situations.

The staff was very nice and solicit, the breakfast was very good, the room was very big and comfortable, with a nice balcony. The sauna was also great.

Stayed in March 2023

Check out was quite early at 10 am. Also, the pool and sauna required a desk key to access and was a little out of the way.

The breakfast was fantastic, everything was so clean, the staff were extremely friendly, the restaurant dinner was top notch, excellent location and comfortable beds!

Stayed in February 2023

The staff was exceptional 👏

Stayed in February 2023