Na Poříčí 15, Prague, 110 00, Czech Republic
#80 of 573 hotels in Prague
Guests' ChoiceBased on 1060 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.5
Facilities
9.1
Staff
9.3
Value for money
8.9
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 September 2025
Carolyn
United KingdomI just love this hotel. Stayed here 10 years ago, so coming to prague again, this was the obvious choice.
Stayed in September 2025
Reviewed: 30 August 2025
Jacqueline
United KingdomThe hotel didn’t feel very welcoming - there weee notices in our room telling us what we could and couldn’t do, which felt like we were being told off!
Clean, good-sized room. Usefully set between the train station and the old town.
Stayed in August 2025
Reviewed: 26 August 2025
Nancy
United Statesbreakfast was convenient and great - i wish i would have booked with the room instead of paying separately. Very walkable to all of the major sights
Stayed in August 2025
Reviewed: 26 August 2025
A
United KingdomHaving to leave! I really do think this is a very good example of the standard it advertises itself as.
Excellent from start to finish. Absolutely beautiful, very good staff, breakfast to standard, room was very comfortable, clean and well equipped. Very centrally located, staff were very helpful, hotel spotless and stunning throughout. Properly maintained and abides by rating. Experience could be labelled five star.
Stayed in August 2025
Reviewed: 25 August 2025
Caroline
United StatesI heard the tram at night.
Service was excellent. Breakfast excellent.
Stayed in August 2025
Reviewed: 22 August 2025
Daniel
Czech RepublicBe warned about the potential for overcharging. Booking.com quoted a price in EUR and gave a conversion to CZK at the same time. Both the Booking.com price and the final invoice price at the hotel in EUR matched, but there was a sizeable difference in what the hotel actually charged me in CZK compared to what it should have been, even when using currency converter apps on the same day. They overcharged by 210Kc and that was only for one night! It would have been even worse for a multiple night stay. It left a bad taste in my mouth after a pleasant stay. I am not sure why when booking a hotel in the Czech Republic, there is any mention of Euros. You are charged and pay in CZK, so if EUR need to be mentioned at all, it should only be as a guide. Czech hotels should not be pricing in Euros!
Ornate communal areas, especially the cafe/restaurant where you have breakfast. Room was big and comfortable
Stayed in August 2025
Reviewed: 21 August 2025
Jide
United KingdomThe breakfast was not that good after hearing about the chef expected better but maybe it is because we did not order hot breakfast
Nice interesting look
Stayed in August 2025
Reviewed: 21 August 2025
Megan
Australian/a
Lovely spacious room. Great location to all sights in Prague. Nice bar downstairs and breakfast was fine. Loved the decor too.
Stayed in August 2025
Reviewed: 18 August 2025
Lebedova
United StatesI wish there was a full length mirror. I was really missing that when getting dressed and trying to match outfits.
Everything about the hotel and staff, great buffet breakfast
Stayed in August 2025
Reviewed: 14 August 2025
Robert
United StatesAir conditioning could not cool our room to an acceptable level. They sent engineers twice, but never quite solved it. We could feel some vibration for the trams going by, but that wasn’t a huge problem.
Great staff nice room good bed
Stayed in August 2025
Reviewed: 13 August 2025
Morris
GermanyEverything was great, this is the perfect hotel. If anything the online presentation understates the quality of the facilities!
breakfast, very competent, fast and friendly breakfast room staff, fantastic large room, extremely clean, very friendly housekeeping, very efficiant and freindly process at check in and check out
Stayed in August 2025
Reviewed: 12 August 2025
Kanner
NetherlandsThe gym wasn’t great
The interior design
Stayed in August 2025
Reviewed: 8 August 2025
Ivo
SloveniaVery , very good restaurant… top👍
Stayed in August 2025
Reviewed: 2 August 2025
Josephine
New ZealandCharacter hotel with art deco decor and excellent old world service.walking distance to everything.
Stayed in August 2025
Reviewed: 30 July 2025
Sebastian
GermanyNothing to report.
The hotel is very unique. While the outside is comparably neutral, is interieur is a dream in Art Deco. Especially the Cafe Imperial, where breakfast is also served, is a master piece. Besides this Charme and atmosphere, the room was very good and the staff was friendly and extremely helpful. The hotel is even challenging 5-star standards from Asian hotels. In all, a very lovely and pleasant stay with potential for repetition – definitely on our hotel short list.
Stayed in July 2025
Reviewed: 23 July 2025
Baker
United KingdomWould have been nice to have another drawer or shelf space for a one week stay.
Lovely and welcoming
Stayed in July 2025
Reviewed: 22 July 2025
Diana
United StatesThe food was exceptionally good. The location was centrally located. The bed was very comfortable.
Stayed in July 2025
Reviewed: 20 July 2025
Eylempol
AustriaThe corridors of the hotel had a dusty smell
Hotel's Cafe (Cafe Imperial) and having our breakfasts there was marvelous. Rooms were Ok, nothing special about them ( except "Rituals" products in bathrooms).
Stayed in July 2025
Reviewed: 20 July 2025
Downing
United KingdomNothing
Not a speck of dust to be found, incredible breakfast.
Stayed in July 2025
Reviewed: 17 July 2025
Annie
AustraliaThe rooms were a little small but I guess that is expected from a hotel of that era.
A very beautiful hotel. Full of that old world charm one would expect of Prague. The location was fantastic, walking distance to the old town and very accessible. We felt very safe walking early in the morning and late into the night.
Stayed in July 2025
Reviewed: 15 July 2025
Mark
United KingdomStaff very helpful and friendly. Excellent variety to choose from for breakfast. Beautiful interior.
Stayed in July 2025
Reviewed: 14 July 2025
Susanna
FinlandLocation was great, valet parking was really superb! Just drive to hotel and staff parked the car and brought it back on check-out. Room was spacious and loved the Rituals products. Bed was really big and comfortable, big pillows and separate blankets in double bed. Good sound proof. Really pleasant surprise!
Stayed in July 2025
Reviewed: 14 July 2025
Issam
CanadaA noise coming from the street cars. Late cleaning.
Hotel style. Room Size.
Stayed in July 2025
Reviewed: 14 July 2025
David
United StatesGreat Location
Stayed in July 2025
South Bend, USA
Celestún, Mexico
Rio de Janeiro, Brazil
Medan, Indonesia
Valtournenche, Italy
Chateau Richer, Canada
Sankt Leonhard im Pitztal, Austria
Fortaleza, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content