The owners of this place are doing a very good business in what seems like not-so-easy conditions. Surroundings can be a bit dodgy at night due to the location, even though it is very convenient. The town seems to have a somewhat troubled history and a bit of a gloomy post-communist feel. Against that backdrop, a few great accommodations and restaurants are doing an absolutely fantastic job. This is one of them.

Comfortable accommodation, super easy automated check-in, spacious bathroom, all perfectly clean. Will stay again when travelling by.

Stayed in August 2025

It was ok,but I think the price is to big

Stayed in August 2025

Parking possibilities

ALFRED WAS PERFECT

Stayed in June 2025

The heating was not working even though it was below 10 °C at night. The reception software sent tens of emails before and after the check-in.

I enjoyed the location (very city centre) and the spacious bathroom. The owner let us park our bikes inside the hall (there was no special bike storage room).

Stayed in May 2025

Needs a glass mirror at the sink and not behind your back! The room is a tad small. Therefore, there is no room for a sofa, which would have been relaxing in the evening. If you like your tv, there isn't one... oh, please sort out the automatic lights in the shared kitchen. Waving my hands every 3 seconds slowly grated on me....

What is there not too like. Next to a bar, 2 mins walk to the railway station and above an Indian Restarant. Note Indian closed on Mondays. All clean and tidy. Modern.

Stayed in May 2025

There was no TV

Close to the station and free coffee.

Stayed in April 2025

Don't actually have any negative comments for this place.

Very clean apartment and building. Beds were very comfy, and all the family were very surprised at how nice it was considering Usti Nad Labem is not the most glamorous town.

Stayed in January 2025

No tv

Very big room , modern , clean . Crisp sheets . Kitchen to use with microwave and kettle . Handy for station. Great shopping centre nearby.

Stayed in September 2024

in ours room it was full wit 🕷 🕸 I think that in the night(22:00)I kill 10 and in the morning (3:30)they was back

The rooms was very beautiful we have 2 rooms!

Stayed in August 2024

I don’t like spiders and a few had made the room their home….

Very well located and nicely decorated self check in accommodation, close to Usti nad Labem main station.

Stayed in August 2024

We booked last minute, which the system didn't handle super well (we stood outside the door and booked, but ended up having to go spend an hour elsewhere before we could get in). The phone number posted on the door didn't work for voice calls, nor did the one in the Booking app. The shared kitchen was a nice place to boil water for breakfast tea, but didn't have a cooktop, just a microwave and kettle.

Located very close to train station and grocery store + bakery! The pension is very clean. Staff were responsive via SMS and the booking.com app. The space was clean and modern, and the attic room was cute and plenty spacious for our needs. The price was very good!

Stayed in April 2024

Dont stay there

Nothing

Stayed in August 2025

11 AM, a cleaner barged into my room without knocking and started yelling that check-out was at 10. At that moment, I was on an important business call with my headphones on, and all my things were already packed. I immediately left the room and moved to the shared kitchen on the second floor to finish the call — but the same cleaner followed me and rudely kept shouting at me to leave the hotel. Then, downstairs, I was confronted by another woman (older), who also started yelling and demanded I pay €12 for an “overstay.” She physically pushed me and blocked the exit, refusing to let me leave the building. All of this happened while I was still on my business call, reporting quarterly results. This kind of behavior is completely unacceptable — aggressive, disrespectful, and invasive. Otherwise, I do not recommend this place at all.

The only positive was the automated entry and exit system

Stayed in June 2025

- bit colder in the evening and night. When we asked about heating, host purely replied, that it is set on "summer mode", so in other words "help yourself with a jumper" :) - new aircon in the room. When we asked, if it's working > reply: it is brand new and not installed yet - TV in a room. When we asked about the Czech channels as we were not able to find them > reply: "TV just switched from O2 TV to OnePlay and it is not installed" - shared kitchen for several appartement > for shared kitchen you would expect a bit more cups for coffee than 4, the same for plates etc. - no place for bikes. If you ride the Labska bike path, be prepared, that there is a problem with bike storage - appartement is right in the Usti centre, so be prepared to do your shopping during the day, the environment is a bit dangerous - not to forget: you are supposed to check out before 10am. The cleaner was sitting in a chair in front of the door since 9am looking directly at the door for like 30 minutes to show us, how late we are :) very uncomfortable to even go to the shared kitchen and clean few cups. We left the appartement before 10am as expected

- host was communicative, despite the answers, what all is not working - appartement was clean

Stayed in May 2025

Due to an oversight from my side my side, my booking had to change. I accepted the change and the extra charge. But, the management was very late to accept that this was the case and that the transfer of the money was delayed due to the banking system and not by me. This resulted in changing the passcode and basically depriving me access to my belongings and the room which is unacceptable. I understand that the management is without presence on the site and accept that, but the almost complete lack of knowledge of English in the communication and the continuous bugging to make the payment by a specific time was very annoying. As I said, I accepted my mistake immediately, but had to put a lot of pressure to gain access to the room again. I repeat that locking me out (I was by the way in the field for field work) and restricting access to my belongings is unacceptable. It is a pity, as otherwise the room is good. I hope that the management will adapt in the future.

The room is new and very clean, spacious and warm, in a good location and the price was OK.

Stayed in December 2024

When I book, it was written that "all taxes are included". Pension write me that I must pay city tax. I let them know that this was included in the price. They said that this is mistake form Booking. But they don't solve this problem with Booking. No, they insist that I must pay double tax. However, this was not the only unprofessionalism on their part. :( Check out time is 10.00. At 9.30 some woman knocking on my door and asking me something in Czech. I don't understand ... At 10.00, when I left room, the same lady waited infornt of my doors for cleaning. So, I don't feel very welcome at this place.

Perfect location in city centre. Room is big, new and very clean.

Stayed in November 2024

Unfortunately all the water was turned off on Sunday morning so I was unable to have a shower and brush my teeth before going out for the whole day including dinner. I got a message about it after I had to leave the propetry, which was too late. A warning would have been preferred so I could have planned for it, but apparently it was an unplanned problem. Nevertheless, someone should have come to the room in the moment.

A beautiful, clean and modern room. An amazing bathroom and lovely shower. Enjoyed being near the train station too. I recommend.

Stayed in October 2024

Not much space to keep bikes. No lift. There were lots of spiders in our room. Loud, drunk people on the street (this isn’t the hotel’s fault, but it’s something to be aware of).

Comfortable beds. Clean bathroom. Location was convenient. Simple check-in.

Stayed in July 2024

Completely unstaffed. If a tourist doesn't have data then maybe unable to check in.

Location and cleanliness.

Stayed in May 2024

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in May 2024