The staff were very accommodating.. They even accommodated to our bad time management and welcomed us for dinner later than usual which we really appreciate. I don’t know who the cat belongs to but it was the perfect welcome (for me personally)

Stayed in August 2025

The room service seemed a bit bizarre. The room was dusty, the dust was under the curtains and on the surface of the bed cupboards. The room was booked for two people but there was only one big towel.

The location is perfect but only if you have a car. There is a big parking lot in front of the Inn but choose wisely under which tree you park your car, otherwise next day you'll find tons of dropped cherries on its roof and windows. The room had enough space. The breakfast was tasty and sufficient.

Stayed in July 2025

Bad mattress is not good!!

Stayed in July 2025

Nothing bad to say.

Everything great! We’re come again to visit for sure

Stayed in April 2025

Noise close to the room in the morning

Location and room size

Stayed in April 2025

It's not i didn't like,it's just that on the site booking it's says 2.7 km from the centre, but it's actually around 10km

Everything was very good,the staff are amazing, very pleasant 😊 The massage girl it was so professional. Recommended to go for massage when you are here

Stayed in April 2025

The double bed was tilted and uncomfortable. Any minaral water wasn't free but 60 czk for one.

Friendly staff. Private spa (jacuzzi and sauna) was good, 40 eur / hour, though the view from there wasn't good...lots of garbages around.

Stayed in April 2025

Far from the city center. there were no slippers and robe. inconvenient location of the shower in the bathroom - it floods the window and shelf

Good breakfast. Value for money. Bus stop closely to the hotel

Stayed in March 2025

Quiet location, free parking with a lot of space. Easy access to city center by taxi, uber, bus. The hotel is very nice, clear and well equipped. Comfy beds. Staff very pleasant. Great lobby bar. Very nice breakfast.

Stayed in December 2024

Room felt a little too warm at times and I couldn't control the temperature well.

Room was quite spacious, and clean with good natural light. Really enjoyed the breakfast. Also the cocktails at the bar were good. The location is a bit outside of Karlovy Vary, but I preferred that as it was really quiet and peaceful nearby. Also there is a bus connection to the city center, so even without a car, the place is quite accessible.

Stayed in March 2025

Great location if you travel with a car. Room was exceptionally comfortable and big (we ordered the big one with terrace and view towards woods). Breakfast was perfect, many variations.

Stayed in January 2025

There is not enough light in the room - ceiling light is only in the hall, main room is lighten by the table lamps, which need to be switched off of you want to use a socket near the bed.

Big comfortable rooms, good place to stay to see something outside of Karlovy Vary, e.g. for Klinovec ski trip - location is easily accessible from the highway, big and free private parking. Very good breakfast. Nice private spa (hot tub, spa) with reasonable prices.

Stayed in January 2025

Restaurant closed at 8:30 pm only .

The wellness area is exceptional.

Stayed in December 2024

Nothing

The breakfast is super nice, parking lot is big, the room is super cozy and warm, big bathroom!

Stayed in December 2024

Breakfast was really limited - more effort and imagination needed. Pillows were cheap and tired out and there was a hole worn in the sheets.

Spacious, clean modern room, with comfortable mattresses. Quiet location, not too far from the centre.

Stayed in December 2024

Cleaning ladies were very laud in the hall, also the hotel is under the reconstruction now and you’ll hear it ) pay attention, that spa is for additional price and you need to make a reservation in advance. The breakfast was not good enough for 4 stars hotel. Far away from the center, if you haven’t a car or like to use public transport.

Free parking, polite staff, delicious dishes for nice price.

Stayed in November 2024

No a/c and no mosquitoes nets in order to open windows...Very-very empty pillows,not comfortable at all

Friendly staff, quiet location, good breakfast

Stayed in August 2024

We stayed at the Carlsbad Inn for a weekend, and the experience was great. The service was excellent, and we were able to enjoy some of the hotel's conveniences, such as renting a nearby tennis court and using the on-site car charging station. It turned out to be very convenient, and the hotel met all our expectations. We had a very pleasant stay.

Stayed in August 2024

We were happy with everything. Breakfast was very nice, many choices available and if anything run out it was immediately replenished. Room was clean, staff nice. We also liked location where the hotel is situated (quiet place but with bus availability or nice walk to city center).

Stayed in July 2024

No coffee late in evenings, and some services could be better advertised.

A very fresh hotel in a calm location. Good value for price. Varied breakfast. Absolutely stellar staff.

Stayed in July 2024

New New beautiful renovation, high ceilings, large windows and a large bath. Good breakfast with a lot of choice

Stayed in July 2024

Based on the room and breakfast this is a *** hotel.

Stayed in June 2024

Hm nothing in particular to complain. Maybe more variety of fruits and müsli for vegetarians in the breakfast buffet.

The private sauna and the massages were fantastic! The staff is friendly and helpful. But the spa was the highlight. Very clean water in the Jacuzzi, private sauna und steam bath was splendid!

Stayed in June 2024

Room was quite simple, had a very old feeling. One can hear everything in this hotel, practically no rest for the most part of the night. We didn’t use spa but it was paid.

Good location, friendly staff. Breakfast was not bad - simple, but had everything one would need. Free parking, room was spacious.

Stayed in May 2024