Opiniones del Mama Shelter Prague 4 estrellas

Dear Guest Thank you for your lovely review! We’re so happy you enjoyed the hotel, our friendly team, and the comfy rooms. It’s great to hear you liked having so many food spots nearby, and we’re glad the tram made getting to the historic center easy. We can’t wait to welcome you back! Pavel FO Mama Loves You!

Dear Guest Thank you for your lovely review! We’re so happy you enjoyed the hotel, our friendly team, and the comfy rooms. It’s great to hear you liked having so many food spots nearby, and we’re glad the tram made getting to the historic c… Mostrar más

Thank you for your valuable feedback! We’re glad you appreciated the rooms, especially the mattresses and pillows, as well as the complimentary water. We apologize for the terrace service and appreciate your understanding. Mama loves you! ❤️

Thank you for your valuable feedback! We’re glad you appreciated the rooms, especially the mattresses and pillows, as well as the complimentary water. We apologize for the terrace service and appreciate your understanding. Mama loves you! … Mostrar más

Dear Rita, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the room, the view, and our cleanliness standards. It was a pleasure having you, and we hope to welcome you back again soon! Best regards, Pavel FO Mama Loves You!

Dear Rita, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the room, the view, and our cleanliness standards. It was a pleasure having you, and we hope to welcome you back again soon! Best regards, Pavel … Mostrar más

Dear Estela, Thank you for sharing your feedback! We’re so glad to hear that you found our staff friendly and helpful, and that you enjoyed the convenient location and the variety of amenities we offer. It\'s also great to know you liked the breakfast! We truly appreciate your suggestion regarding the menu, and we will take it into consideration to provide even more variety in the future. We hope to welcome you back soon for another enjoyable stay! Mama Loves You! Best regards, Elvin, Assistant FO Manager

Dear Estela, Thank you for sharing your feedback! We’re so glad to hear that you found our staff friendly and helpful, and that you enjoyed the convenient location and the variety of amenities we offer. It\'s also great to know you liked th… Mostrar más

Dear Ainara, Thank you for your wonderful feedback! We are so pleased to hear that you enjoyed our great location and had a fantastic breakfast experience. Our staff will be delighted to hear your kind words. We also appreciate your comment about the pillows, and we will certainly take it into consideration for future improvements to ensure maximum comfort for our guests. We hope to welcome you back soon for another excellent stay! Best regards, Mama ♥ you! Franlui, FO Team

Dear Ainara, Thank you for your wonderful feedback! We are so pleased to hear that you enjoyed our great location and had a fantastic breakfast experience. Our staff will be delighted to hear your kind words. We also appreciate your comme… Mostrar más

Dear Ariel, Thank you for sharing your detailed feedback. We’re delighted to hear that you were pleased with our facilities and the service provided by our staff. We especially appreciate your recognition of the restaurant manager, who took the time to ensure that any issues during your Christmas dinner were resolved. We also take note of your comments about the room size and the lack of a closet or wardrobe, and we will certainly look into ways to improve the comfort of our rooms for future stays. Regarding the staff, we are constantly training our team to ensure they provide the best possible service, and your feedback will help us improve. We hope to welcome you back in the future for an even better experience. Best regards, Mama ♥ you! Franlui, FO Team

Dear Ariel, Thank you for sharing your detailed feedback. We’re delighted to hear that you were pleased with our facilities and the service provided by our staff. We especially appreciate your recognition of the restaurant manager, who to… Mostrar más

Dear Vanessa, thank you for sharing your experience with us. We are glad to hear that you appreciated the convenience of our services, the location next to the shopping mall, and the quality of the restaurant. We are also pleased that you found the 24-hour gaming machines useful. Although the hotel is a bit further from the old town, we are happy that you found it to be a worthwhile choice. Your feedback motivates us to continue improving and providing enjoyable experiences for our guests. We look forward to welcoming you again in the future. Best regards, Mama ♥ you!! Lidia FO team

Dear Vanessa, thank you for sharing your experience with us. We are glad to hear that you appreciated the convenience of our services, the location next to the shopping mall, and the quality of the restaurant. We are also pleased that you f… Mostrar más

Dear Claudia, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the hotel’s unique style and all the entertainment options we offer. It’s fantastic to know that our friendly staff and convenient location near the historic center added to your experience. We truly appreciate your kind words and hope to welcome you back soon for another memorable stay! MAMA ❤ you! Front Office Team

Dear Claudia, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the hotel’s unique style and all the entertainment options we offer. It’s fantastic to know that our friendly staff and convenient location near t… Mostrar más

Dear Miguel, Thank you so much for your amazing review! We're thrilled to hear you enjoyed the spectacular breakfast, the restaurant area, and the cocktails at the bar. It's wonderful to know you appreciated the modern, clean, and fun atmosphere of the hotel, as well as our commitment to using high-quality biodegradable amenities. We're so grateful for your kind words and look forward to welcoming you back to this hotel or others in Ennismore/Accor! 😊 Mama ♥ You Katie, FO Supervisor

Dear Miguel, Thank you so much for your amazing review! We're thrilled to hear you enjoyed the spectacular breakfast, the restaurant area, and the cocktails at the bar. It's wonderful to know you appreciated the modern, clean, and f… Mostrar más

Dear Pablo, Thank you for taking the time to share your feedback. I’m glad to hear that you appreciated our convenient location and unique design. However, I’m truly sorry that certain aspects of your stay did not meet your expectations. Regarding the pillows, we usually receive positive feedback about them, but we understand that preferences for pillows can be very subjective. Your comfort is important to us, and we’ll certainly take your comment into consideration. As for your breakfast experience, I’m sorry to hear that you left without enjoying the breakfast you had paid for. To clarify, it is our standard to prepare breakfast boxes to-go for guests who request them in advance. Could you please let us know if you mentioned this at the reception? If there was any misunderstanding, I sincerely apologize, and I’ll make sure to address this with the team to avoid similar situations in the future. Your feedback helps us improve, and we hope to have the opportunity to welcome you back for a better experience next time. Mama loves you! Tomáš Dikasz Operations Manager

Dear Pablo, Thank you for taking the time to share your feedback. I’m glad to hear that you appreciated our convenient location and unique design. However, I’m truly sorry that certain aspects of your stay did not meet your expectations. … Mostrar más

Dear Sergi, Thank you for your fantastic review! We're delighted that you found our hotel cozy and enjoyed your stay. Your kind words mean so much to us, and we can’t wait to welcome you back again soon! Warm regards, Irene - Front office agent Mama ♥ you!

Dear Sergi, Thank you for your fantastic review! We're delighted that you found our hotel cozy and enjoyed your stay. Your kind words mean so much to us, and we can’t wait to welcome you back again soon! Warm regards, Irene - Front o… Mostrar más