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Reviews of Palace Apartments This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Kostelní 347, Špindlerův Mlýn, 543 51, Czech Republic

#1 of 45 hotels in Špindlerův Mlýn

Guests' Choice

Review Score

Based on 118 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.6

  • Staff

    9.5

  • Value for money

    9.3

  • Free Wifi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 30, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Beautiful place , rebuilt in 2019 and it shows We will definitely come back

    Stayed in August 2025

  • Reviewed: August 25, 2025

    9.0
    A perfect combination of comfort, style, and hospitality—highly recommended.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Honestly, there wasn’t much to complain about. Everything met or exceeded our expectations.

    We absolutely loved how spotless and well-maintained the entire property was. The design of the apartments is modern yet cozy, with great attention to detail. The staff were incredibly welcoming, attentive, and genuinely went out of their way to make us feel comfortable. The price was very fair for the level of service and facilities provided, and the spa was a real highlight—beautiful, relaxing, and exactly what we needed after a long day.

    Stayed in August 2025

  • Reviewed: August 24, 2025

    10
    A week in the the mountainous paradise
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    A washing machine would be helpful to travellers who come from farther away.

    The apartments are located in one of the most beautiful areas of the resort and the view from the balcony was wonderful. Our apartment was very spacious and comfortable with a very modern design and a well-equipped kitchen. We appreciated the large variety of TV channels, both local and international ones. Each apartment had a parking spot in the underground garage and the staff gladly helped us with every question or request.

    Stayed in August 2025

  • Reviewed: August 16, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful, comfortable and clean!

    Stayed in July 2025

  • Reviewed: August 7, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    There is no laundry service.

    The facilities are new and well maintained. Everything is squeaky clean.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Amazing place

    Stayed in August 2025

  • Reviewed: July 29, 2025

    9.0
    Clean, spacious and cosy.
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights

    Firm beds Loud kids in the Wellness area

    The hotel is only three years old, and it's beautifully done. We really appreciated the design and choice of materials -everything felt warm and cosy from the moment we walked in. The owners are very welcoming and helpful, and we never felt like we were bothering them, which made for a relaxed stay. There's a dedicated parking space for each apartment, which is definitely a plus. The apartments themselves are spacious and spotless. We personally found the beds a bit too firm for our liking - but that's very subjective, and we know many people prefer firmer mattresses. Hot water and water pressure were both excellent, which we always appreciate. The kitchen was well-equipped: pots, pans, glasses, cups, and even a Nespresso machine for capsule coffee. One small downside for us was the location of our room — on the bottom floor at the back of the hotel. There was no view, just a steep hill and a pathway right in front of our windows. That said, we did have a lovely terrace with morning sun, which was a big plus. If a mountain view is important to you, it might be worth contacting the owners in advance to request it. (We did get a great price for our apartment, so we’re definitely not complaining.) The wellness area exceeded our expectations for a smaller aparthotel — very spacious with a fantastic whirlpool, two saunas, a steam room, and a small plunge pool. The only downside was the opening hours (15:00–21:00); we would’ve loved to use it in the mornings, especially when it was raining. Also, children are allowed, so it can get noisy — but we were lucky and had the space to ourselves for a while. Breakfast was excellent: freshly prepared eggs, good coffee (Nespresso again), and even a bit of prosecco to start the day with a holiday vibe. Overall, we really enjoyed our stay and would definitely recommend this aparthotel!

    Stayed in July 2025

  • Reviewed: July 25, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice, clean and helpful staff

    Stayed in June 2025

  • Reviewed: July 16, 2025

    10
    Luxurios stay in the heart of nature
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing.

    Fully equipped apartment with a beautiful view. Comfortable parking, friendly staff. Everything was perfect.

    Stayed in July 2025

  • Reviewed: June 24, 2025

    10
    Fabulous apartments
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Very stylish and comfortable apartments, good spa center!

    Stayed in April 2025

  • Reviewed: June 20, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    -

    Everything about this apartment is 10/10. Perfect location. Attitude to guests and service is ideal. Free garage parking. The apartment itself is very comfortable and stylish. Access to wellness zone was also great. Highly recommend.

    Stayed in June 2025

  • Reviewed: May 11, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    We were satisfied There is everything you need

    Stayed in May 2025

  • Reviewed: February 15, 2025

    10
    Lovley rooms and facilities
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Very beautiful and spacious room, great view, lovely wellness center and helpful kind staff

    Stayed in February 2025

  • Reviewed: February 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Lady at the reception was not really nice, seemed annoyed by any question and wasn’t willing to help with any question.

    Hotel is amazing, spacious rooms, all new and clean. Perfect for family / friends vacation.

    Stayed in February 2025

  • Reviewed: January 29, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Twarde materace

    All good

    Stayed in January 2025

  • Reviewed: January 5, 2025

    9.0
    Lovely apartments in the heart of Spindl
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The reason I am giving 9 instead of 10 is because maintenance / cleaning team came into the apartment in the late afternoon (around 4pm) as they had left some dishes in the dishwasher from another room. They just walked in while I was in my underwear in the bathroom and my wife was putting our 6m old to sleep (I am sure they knocked but we didn’t hear them). It felt a bit intrusive hence the markdown of a point.

    Lovely apartment and wellness, and delicious breakfast

    Stayed in January 2025

  • Reviewed: December 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    the shower doesn't work properly,no dishwasher in the room

    Stayed in December 2024

  • Reviewed: November 6, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night

    Nothing!

    One of the best accommodations I stayed at in my life. Apartment is new, fully furnished, clean. Beds are extraordinary comfortable, view from the terrace is perfect, each apartment has a designated parking space. Wellness center had three saunas, jacuzzi and a cooldown pool. We booked breakfast (it's not included in the price) and it was just amazing. Staff was super friendly and helpful!

    Stayed in August 2024

  • Reviewed: October 23, 2024

    10
    so nice!!!
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    we were with our grandchildren who are 6,10 years old. it was inappropriate for them to see naked people on the way to the jacuzzi while it is written that the jacuzzi is a bathing suit area.

    graet big, clean and well equipped rooms. the spa is amazing the staff is very nice

    Stayed in October 2024

  • Reviewed: October 23, 2024

    10
    very recommended
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    we were with young kids. it was inappropriate for them to see naked people on the way to the jacuzzi while it is written that the jacuzzi is a bathing suit area. its 15 min walk from the center

    graet big, clean and well equipped rooms. the spa is amazing

    Stayed in October 2024

  • Reviewed: August 31, 2024

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 8 nights
    • Submitted from a mobile device

    Nothing

    Beautiful modern apartment, very clean . Have small kitchen with everything you need. Beautiful views.

    Stayed in August 2024

  • Reviewed: August 30, 2024

    10
    The room is very spacious and had everything we needed
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    It would have been great if there was water and cups in the spa

    Nice amenities and nice spa

    Stayed in August 2024

  • Reviewed: August 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    No chairs or table on porch . It's a shame there's no fan in the hot summer nights.

    The view is great. The structure of the rooms was comfortable. The size of the rooms. The breakfast was OK with good coffee

    Stayed in August 2024

  • Reviewed: August 27, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in August 2024

Showing 1 - 25

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