Отзывы о Omnia Hotel Relax & Wellness 4 звезд

Dear Guest, Thank you for your review and feedback. We’re glad you appreciated the varied breakfast and multilingual approach of our staff. We apologize for the limited wellness hours and the inconvenience regarding parking and tourist tax. We take your comments seriously and will strive for better communication and guest comfort. We look forward to welcoming you again. Best regards, Team Omnia Hotel

Dear Guest, Thank you for your review and feedback. We’re glad you appreciated the varied breakfast and multilingual approach of our staff. We apologize for the limited wellness hours and the inconvenience regarding parking and tourist tax… Развернуть

Dear Elena, Thank you for your detailed feedback and for taking the time to share your experience. We’re glad you liked the room, the option to stay with pets, and our hotel’s location. We apologize for the unpleasant attitude of one of our administrators and for the shortcomings in our wellness area, including the massage jets and pool. We will carefully investigate your concerns about parking and pricing to ensure better information and transparency. Regarding pillows and food, we will pass your comments to the relevant departments. We truly appreciate your honesty as it helps us improve our services. We hope you will give us another chance and enjoy a better stay on your next visit. Best regards, Team Omnia Hotel

Dear Elena, Thank you for your detailed feedback and for taking the time to share your experience. We’re glad you liked the room, the option to stay with pets, and our hotel’s location. We apologize for the unpleasant attitude of one of ou… Развернуть

Good morning,thank you very much for your lovely review. We truly appreciate your kind words about our hotel staff and the cleanliness of the hotel. We're also glad to hear that the breakfast was a pleasant start to your day and that you enjoyed your stay with us. Kind regards, Omnia Hotel

Good morning,thank you very much for your lovely review. We truly appreciate your kind words about our hotel staff and the cleanliness of the hotel. We're also glad to hear that the breakfast was a pleasant start to your day and that yo… Развернуть

Dear Aliaksandr, Thank you very much for your wonderful rating and kind words! We’re truly happy to hear that you enjoyed the room amenities, the spacious beds, the excellent breakfast, and the convenient location right next to the cable car station. Regarding parking – we understand that a free private parking area would be appreciated. Unfortunately, we don’t have the option of private parking near the hotel, as all nearby spaces are managed by the city. Thank you for your understanding. We look forward to welcoming you again! Best regards, Team Omnia Hotel

Dear Aliaksandr, Thank you very much for your wonderful rating and kind words! We’re truly happy to hear that you enjoyed the room amenities, the spacious beds, the excellent breakfast, and the convenient location right next to the cable c… Развернуть

Dear Kseniya, Thank you for your feedback and for rating us 7/10. We are glad to hear that you appreciated the cleanliness, in-room amenities, and the pool, which is available for a small extra charge. We are also pleased that the breakfast met your expectations. We are truly sorry to hear about the issue with the smell in the bathroom. We will immediately look into this and make sure it is resolved. Your feedback is very valuable to us and helps us improve our services. We hope that despite this inconvenience, you enjoyed your stay and that we will have the pleasure of welcoming you back in the future. Best regards, Team Omnia Hotel

Dear Kseniya, Thank you for your feedback and for rating us 7/10. We are glad to hear that you appreciated the cleanliness, in-room amenities, and the pool, which is available for a small extra charge. We are also pleased that the brea… Развернуть

Good morning, thank you for your review. There are now floods, heavy rain and high winds in almost the entire Czech Republic. The power outage associated with this is really not our fault and therefore we are sorry that you gave a low rating because of it. Best regards, Omnia Hotel

Good morning, thank you for your review. There are now floods, heavy rain and high winds in almost the entire Czech Republic. The power outage associated with this is really not our fault and therefore we are sorry that you gave a low ratin… Развернуть

Good morning,thank you for the review. We are sorry for the misunderstanding with the rooms. You came four persons to the check in and the reservation was for one junior suit and one double room with extra bed - each room for two persons in the reservation. So that is why we didn´t prepare the extra bed to the room. When you asked for the twin bed, the housekeepig was send there immediately but there was no request for the extra bed. We hope that despite this small misunderstanding you enjoyed your stay. With regards, Omnia Hotel Team

Good morning,thank you for the review. We are sorry for the misunderstanding with the rooms. You came four persons to the check in and the reservation was for one junior suit and one double room with extra bed - each room for two persons in… Развернуть