Reviews of Novotel Praha Wenceslas Square 4 stars
Katerinska 38, Prague, 120 00, Czech Republic
#418 of 573 hotels in Prague
Guests' ChoiceReview score
Based on 468 hotel reviews
8.3Score breakdown
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Cleanliness
8.5
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Comfort
8.6
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Location
8.8
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Facilities
8.3
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Staff
8.7
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Value for money
8.1
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Free WiFi
8.3
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Reviewed: 22 August 2025
Adrienne
Australia30 reviews1 helpful vote9.0“Great”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Room was a bit dark
Great location
Stayed in July 2025
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Reviewed: 1 June 2025
Tatiana
United States23 reviews12 helpful votes7.0“Decent short stay”- • Leisure trip
- • Family with young children
- • Superior Room with One Double Bed and Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
We got the wrong category of one of our rooms and had to waste time changing it, though the manager was helpful and found the room on a different floor.
Nice pool
Stayed in June 2025
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Reviewed: 1 June 2025
Clare
United Kingdom5 reviews2 helpful votes9.0“Stayed with my husband and daughter, great room with balcony. 10 minutes walk from Wenceslas Square”- • Leisure trip
- • Family with young children
- • Executive Double Room with Balcony
- • Stayed 3 nights
- • Submitted via mobile
The breakfast was busy and little chaotic, good choice of food.
Good location, spacious modern rooms good facilities
Stayed in May 2025
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Reviewed: 14 April 2025
Tonia
Cyprus4 reviews8.0“CZECH-ING at NOVOTEL”- • Business trip
- • Group
- • Superior Room with One Double Bed and Sofa Bed
- • Stayed 3 nights
Staff
Location
Stayed in April 2025
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Reviewed: 12 April 2025
Kyle
United Kingdom3 reviews1 helpful vote9.0“Lovely hotel. Just want expect from Novotel”- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted via mobile
In the end this place was great. At first severely disappointed the pool and gym were out of action. We didn’t think to check the page after booking for changes so didn’t know the pool was closed but the staff and manager were very helpful and supportive. It was very clean and pretty quiet. Breakfast was well maintained. Not much for the kids to do but they are undergoing some improvement works so I appreciate that everything was upside down.
Stayed in April 2025
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Reviewed: 3 April 2025
Wong
Singapore20 reviews1 helpful vote7.0“It is over priced for a very baisc hotel.”- • Business trip
- • Solo traveller
- • Superior Room with One Double Bed and Sofa Bed
- • Stayed 4 nights
- • Submitted via mobile
Nothing in particular.
Location
Stayed in April 2025
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Reviewed: 4 March 2025
Emma
Ireland17 reviews7.0Good- • Leisure trip
- • Couple
- • Superior Room with One Double Bed and Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
We didn’t realise the pool was under renovation till April when we got there which was disappointing
Very clean and location was perfect just walking distance from the centre
Stayed in March 2025
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Reviewed: 21 February 2025
Azizbek
Uzbekistan13 reviews2 helpful votes9.0Superb- • Leisure trip
- • Solo traveller
- • Superior Room with One Double Bed and Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
No slippers, and the hairdryer doesn't work in the room.
Very nice location, room is clean.
Stayed in February 2025
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Reviewed: 19 February 2025
Olivia
United Kingdom3 reviews8.0“Nice room for the money, not sure I’d stay again”- • Leisure trip
- • Family with young children
- • Executive Suite with Double Bed and Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Didn’t know the pool was shut. We chose the hotel because it had a pool. They don’t show you to a table at breakfast, you have to wander around looking for one, and no tables available had cutlery on them.
Nice room
Stayed in February 2025
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Reviewed: 15 January 2025
Aftab
Bahrain30 reviews10 helpful votes9.0“Very pleasant experience, highly recommended for short stays!”- • Business trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
None
In the heart of Prague and absolutely comfortable. Great facilities.
Stayed in December 2024
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Reviewed: 28 December 2024
Gil
Israel6 reviews8.0“Good experiance all and all”- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 4 nights
Room air condition was lacking - not very good Kids beds were just a fold out couch
Rich breakfast good location - about 15-20 minutes walk from the main tourist areas Staff helpful and kind Quiet room
Stayed in December 2024
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Reviewed: 20 December 2024
Maeve
United Kingdom2 reviews2 helpful votes7.0“Generally basic, clean breakfast v good but plates and bowls are v small. A clean base c hotel to do the job. Nothing v”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 4 nights
- • Submitted via mobile
The changing room tiles in swimming pool were a death trap…..I slipped twice. Matts are essential. Room v v warm…..window open all time . I went online housekeeping to ask for extra pillows …..none supplied. No extractor fan in toilet or shower room …..v v warm. Shower mat needed v v slippy. On arrival staff not welcoming to Novotel and not very happy. Didn’t tell us how to use lift or where room was. A smile would be nice from ALL staff.
Room was good size
Stayed in December 2024
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Reviewed: 10 December 2024
Pavel
Israel31 reviews5 helpful votes7.0“It was ok, but for family of 4 would prefer larger room next time”- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 2 nights
- breakfast could be improved, scramble egg wasn't tasty - very small room for 4, you can barely pass (probably big enough for 2) - very cold in pool area in the morning
sauna and gym were nice pool in the evening was also good pretty close to Pavlova metro station
Stayed in November 2024
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Reviewed: 26 November 2024
Niharika
India1 review9.0“Comfortable stay with very quick service from staff”- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted via mobile
bathroom could have been a bit spacious
Quick service
Stayed in November 2024
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Reviewed: 18 November 2024
Selin
Austria1 review1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Executive Family Room - One double bed and One double sofa bed
- • Stayed 1 night
- • Submitted via mobile
Unfortunately when I was checking in the hotel, there was a problem that was ultra customer unfriendly. I book a triple room for 3 people ( family trip) when in the reception I have been told that the reservation is only for 1 person. I showed them the booking reservation and ask why would I book a triple room for 1 person but it was not accepted by the reception and therefore I had to pay extra fee. The reception staff was helpful but again I couldn’t really understand why would such a problem occur.
This property has been a good location for our family trip. The room was very spacious and clean, and they had an excellent breakfast just like any other novotel I have been too.
Stayed in October 2024
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Reviewed: 13 November 2024
Ronalyn
Germany9 reviews3 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 1 night
- • Submitted via mobile
There’s no toiletries like toothpaste, toothbrush, shower cap not even a pair of slippers or robe.
The location of the hotel is not that bad. It’s pretty close to restaurants and grocery stores. The room is clean and the bed is comfortable. Breakfast is delicious!
Stayed in November 2024
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Reviewed: 31 October 2024
Katrina
United Kingdom21 reviews3 helpful votes8.0“Great stay overall and any minor issues were rectified quickly”- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted via mobile
We arrived early and were told our room would be ready at 3 came back about 330 and room still not ready although we were given a different room straight away so no harm done . It is not directly on wensceslass square it’s a 5 min walk away which is uphill.
Clean hotel with lovely bar area . Nice pool and gym. Rooms spacious and clean Great selection for breakfast the pancakes and waffles were a hit as were the fresh omelet station
Stayed in October 2024
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Reviewed: 27 October 2024
Lauren
Switzerland8 reviews1 helpful vote9.0“Great stay for families!”- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted via mobile
We love Novotels for the breakfast buffet and the pool!
Stayed in October 2024
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Reviewed: 11 October 2024
Holger
Thailand32 reviews13 helpful votes8.0“Pleasant hotel situated in a central location”- • Business trip
- • Family with young children
- • Superior Room with One Double Bed and Sofa Bed
- • Stayed 11 nights
The newly renovated rooms had neither desk nor wardrobe. Therefore, we chose the old rooms which were not old at all. Sometimes I am wondering how incompetent someone must be to design a hotel room without a wardrobe. If you intend to stay for more than just 1 or 2 days you absolutely have to avoid the newly decorated rooms.
Very good location. easy access to all 3 Metros on foot or by Tram. Good breakfast until very late on the weekends. Friendly and helpful staff. 500m from Wenceslas Square.
Stayed in October 2024
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Reviewed: 8 September 2024
Beatajj
Poland116 reviews44 helpful votes8.0“Nice for a city break”- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 4 nights
We were based on the third floor, definitely before refurbishment because carpets were old and dirty. On the first floor carpets were new and clean which was much more nicer.
Very good breakfast, nice swimming pool, perfect location and helpful staff. Also early check-in without additional fee, which was very nice.
Stayed in August 2024
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Reviewed: 6 September 2024
Enrico
United Kingdom20 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 2 nights
it is not on St Wenceslas square, 10 min walk or one metro station stop far away
confortable hotel
Stayed in August 2024
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Reviewed: 28 August 2024
David
United Kingdom3 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 5 nights
- • Submitted via mobile
Breakfast prices
Staff were helpful
Stayed in August 2024
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Reviewed: 25 August 2024
Ronald
United Kingdom14 reviews2 helpful votes7.0Good- • Leisure trip
- • People with friends
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Great location and very friendly staff
Stayed in August 2024
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Reviewed: 18 August 2024
Vitalie
Romania12 reviews9.0“Ok”- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Comfortable
Stayed in July 2024
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