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  5. Reviews of Hotel Krokus

Reviews of Hotel Krokus This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Pec pod Sněžkou 189, Pec pod Sněžkou, 542 21, Czech Republic

#20 of 27 hotels in Pec pod Sněžkou

Guests' Choice

Review Score

Based on 68 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.5

  • Facilities

    8.0

  • Staff

    9.3

  • Value for money

    8.4

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 21, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Small parking. Old and uncomfortable pillows.

    Food and location.

    Stayed in July 2025

  • Reviewed: June 7, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a bit old and the bed made sounds when moving from one shoulder to another. Shower needed to be held in one hand when showering.

    The staff was very friendly. Breakfast also good.

    Stayed in June 2025

  • Reviewed: February 9, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Staff were helpful. Location was good - only 1 minute walk to the ski bus and bus takes only 5 minutes to get to the lifts. Food at the hotel was good but also close to other restaurants if needed.

    Stayed in February 2025

  • Reviewed: November 26, 2024

    8.0
    Good location in centre of Pec
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Basic room, only one pillow provided, no staff overnight. Breakfast was good but lack of staff and replenishment of items.

    Good location in the centre, good price, parking at the back.

    Stayed in November 2024

  • Reviewed: October 22, 2024

    9.0
    Beautiful and wonderful in an excellent location close to everything and the service in it is a restaurant and everythin
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Beautiful and wonderful in an excellent location close to everything and the service in it is a restaurant and everything is beautiful.😍

    Stayed in September 2024

  • Reviewed: August 30, 2024

    9.0
    A pleasant stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I would love to have some oat or soya milk at breakfast for my coffee but it seems not to be popular in Pec.

    It was clean and the staff was very friendly and attentive.

    Stayed in August 2024

  • Reviewed: March 11, 2024

    9.0
    Good location and great services
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Very good location, clean, super nice stuff. The check-in check-out process super fast. The breakfast was good and having a parking was a real nice bonus.

    Stayed in March 2024

  • Reviewed: February 11, 2024

    8.0
    Comfortable stay and good place to come for skiing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The parking is not big and there is a steep road leading to it - could be a problem during the winter if you don’t have winter tyres.

    Close to ski bus stop. Room to place your sport equipment to. Parking behind the hotel. Tasty breakfast. Reasonable prices in the restaurant.

    Stayed in January 2024

  • Reviewed: January 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Comfort Quadruple Room
    • Stayed 3 nights

    Great location and tasty meals at good value for money.

    Stayed in January 2024

  • Reviewed: November 27, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 1 night

    While some areas of the bathroom could benefit from a service or reconstruction, the slope leading to the parking lot was particularly troublesome. Due to the lack of gravel or plowing, it was practically unusable.

    A great value for money, with a fantastic location.

    Stayed in November 2023

  • Reviewed: November 8, 2023

    7.0
    Comfortable hotel for hikers
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very loud location, noises from the street kept us up, also could hear other guests slamming doors.

    Good location for hiking Śnieżka, had a private parking, nice breakfast

    Stayed in August 2023

  • Reviewed: August 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Got my room with window to the main street.Mornings were tough as the city would wake up with cars and mottos passing by, trucks for unloading merchandise. Seemed to be all under my window, next time i would ask for the other side.

    Excellent location, good variety for breakfast, room size spacious and clean.

    Stayed in August 2023

  • Reviewed: July 13, 2023

    7.0
    Good to stay here for 1-2 days
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room looks smaller compared to what’s in the photo. Surprisingly the heater are still on despite the weather being hot.

    The hotel has a good view of the surrounding area. Room is good but nothing special.

    Stayed in July 2023

  • Reviewed: June 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Comfort Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nil

    Friendly and helpful staff. Yummy breakfast!

    Stayed in June 2023

  • Reviewed: April 23, 2023

    7.0
    Good location, friendly staff, unclear dog stay pricing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Double price for cost of dog stay Although price in the hotel comments stated cost for a dog for a day was 150 CZK we were charged 300 CZK per dog per night. We communicated our unhappiness to the owner who didn’t care and charged us anyway. In the end price of our stay increased by 50%, NOT COOL!

    Great location, friendly staff, nice breakfast.

    Stayed in April 2023

  • Reviewed: March 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom smell

    Location. Nice and spacious room. Good restaurant. Great service.

    Stayed in March 2023

  • Reviewed: February 18, 2023

    9.0
    amazing
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    there was no kettle

    location excellent, very close to sniezka cable cars and ski lift, shops, restaurants!

    Stayed in February 2023

  • Reviewed: September 4, 2022

    9.0
    Alles ok for us
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Noch commend

    No commend

    Stayed in August 2022

  • Reviewed: August 26, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The TV remote control was not working and the TV could have been bigger considering the room size but that was small issue

    Good customer service , nice location , room was spacious and clean , wellness was amazing

    Stayed in August 2025

  • Reviewed: August 17, 2025

    5.0
    Krokus Hotel, full of noise, bad breakfast, no good joys.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    There is no cleaning service. Nobody changes the towels. No black-out curtains, so when the sun comes out, you can not sleep anymore. Shower - it was possible to shower in hot or cold water only. No other temperature adjustments possible. There is little or no sound isolation between the rooms and a hall, therefore you live together with all other guests. :-) Breakfast - this was just a terrible. The eggs - cheapest, ham - cheapest, cheese - cheapest, juice - cheepest. It is unfortunate these days, that the hotel does not provide at least standard quality breakfast. The price difference is not too big between low quality and standard food. One would expect a solid breakfast in the mountain hotel, which is family run.

    Location is fantastic.

    Stayed in August 2025

  • Reviewed: August 10, 2025

    5.0
    If you want to stay one night and leave quickly
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The hotel offers parking, but it's a real tragedy. The parking spaces are extremely small and poorly located. If you have a larger car, you can't pull in properly or turn around. The service in the restaurant is disastrous. In the evening, we waited so long to be served that we had to leave. No one paid any attention to us. It was similar at breakfast. The smell from the gas heating lamps came into the window. If you stay there for more nights, it's really a problem. There are not enough sockets in the room. You don't even have anywhere to plug in a lamp.

    Helpful hotel staff and a good breakfast included in the price of accommodation. The location for climbing Sněžka is really great. The room was clean.

    Stayed in August 2025

  • Reviewed: July 7, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Squeaking rooms, cold water. Breakfast was disappointing

    Stayed in July 2024

  • Reviewed: May 10, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room required significant upgrades. The mattress was yellow-stained, extremely old, and badly sagging. Additionally, the sheets had holes, and the hair dryer was covered in a thick layer of dust.

    The staff was excellent and very pleasant. The breakfast was simple but completely fine.

    Stayed in May 2024

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Perfect location, clean room, nice food in hotel restaurant. You can see if lift to Snezka is opened from the front property door.

    Stayed in March 2024

Showing 1 - 25

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