Reviews of Hotel Kleis
Pivovarská 405, Cvikov, 471 54, Czech Republic
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in May 2025
Verified reviewsuper easy self-checkin, breakfast was good
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewRenovated brewery with great restaurant and bakery on site, offers delicious breakfast and plenty parking space. Likely the best accommodation in the area, great base for exploring Lužické hory and Sloup
N/a
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewVisit of the pivovar. The beer and food overall. The bathroom
Room without proper window and little bit small and hot.
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewI had a good stay at this hotel. The room was clean, modern, and comfortable. The staff were very friendly and helpful. Breakfast was nice with a decent variety. Overall, a solid experience — I would stay here again.
Reviewed: 1 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 January 2025 · Stayed in January 2025
Verified reviewExcelent breakfast, very convenient hotel!
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewThe staff was friendly and helpful. The hotel was spotless, modern, and very comfortable. Breakfast was great.
There was absolutely nothing I didn’t like.
Reviewed: 5 November 2024 · Stayed in November 2024
Verified reviewThe hotel was very welcoming for us and our small dog - there were blankets and a bowl in the room. The staff was super-friendly and I even got a little something for my birthday. :) Also the brewery restaurant directly at the hotel is dog friendly. The bakery of is also great. At first the location might seem too loud, but you do not hear the busy street in the hotel. It is also a great starting point for different walks in the hills.
The only negative thing is the poor sound isolation (at least in our room on the 1. floor). You can hear all the doors of the neighboring rooms slamming and you could also hear different sounds from the restaurant/kitchen.
Reviewed: 7 October 2024 · Stayed in August 2024
Verified reviewReviewed: 6 October 2024 · Stayed in October 2024
Verified reviewReviewed: 26 September 2024 · Stayed in September 2024
Verified reviewWonderful stay, exceptional staff and such beautiful breakfast! Very good food in the restaurant.
I booked the cheapest option and so the room and the bed was quite tiny and on the top floor yet still clean
Reviewed: 8 September 2024 · Stayed in August 2024
Verified reviewnice room and breakfast.
But food in restaurant rather unimpressive, ok, but just eatable. Nothing U would like to repeart. Pivo also rather unimpressive (nearby Falkenstejn is much much better).
Reviewed: 29 August 2024 · Stayed in August 2024
Verified reviewReviewed: 22 August 2024 · Stayed in June 2024
Verified reviewThe restaurant is very good, as well as the cafe/bakery that is across the courtyard. The staff were very nice and they were really accommodating to dogs.
nothing
Reviewed: 20 August 2024 · Stayed in August 2024
Verified reviewPerfect :))
Reviewed: 18 August 2024 · Stayed in August 2024
Verified reviewEverything was really good.
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewReviewed: 8 August 2024 · Stayed in August 2024
Verified reviewIt is a nice courtyard with the hotel, bakery and restaurant. Plenty of parking space. The restaurant is very very good. And the breakfast is very special and tasty. There are pastries from the nearby bakery that makes it even more delicious. I highly recommend the restaurant. It is very good. Location is very nice near a small lake.
The room had very few small windows to open. We like fresh air. (We had room 209). In the evening we realized that the soap dispenser was empty and we tried to reach the staff. They were unavailable.
Reviewed: 27 July 2024 · Stayed in July 2024
Verified reviewReviewed: 25 July 2024 · Stayed in July 2024
Verified reviewOur room was quite warm at night with the only window on the parking lot side with late restaurant guests and no AC. It was July and a warm time of year, so I don't fault the property.
Reviewed: 1 July 2024 · Stayed in June 2024
Verified reviewVery attentive staff, great Breakfast, Restaurant had something for everyone and service was fast and friendly.