Not English Speaking TV entertainment in spite of having two tvs. News in English but movies in German and Czech only. You can rent an Apple box but in a suite you would expect at least one English speaking entertainment channel easily accessible.

Executive Suite was good size - we were upgraded from another suite. Very helpful staff, clean and special. Good sized bathroom. Nice walk-in wardrobe plus another by the kitchenette in the room vestibule

Stayed in August 2025

Nothing

Perfect location. Great staff, hospitable and friendly.

Stayed in August 2025

Nothing

Beautiful hotel with excellent hospitality. Each and every member of their team ensures your stay is the best in class.

Stayed in August 2025

We had a wonderful stay at the Grand Mark Hotel in Prague. From the moment we arrived, the staff were extremely nice and attentive, always making sure we felt welcome and comfortable. A special mention goes to Belal, the doorman, who was exceptionally pleasant and went out of his way to assist us in any way he could — his warm attitude truly made a difference. The rooms were clean, spacious, and very comfortable, providing everything we needed for a relaxing stay. The restaurant was also excellent — both breakfast and dinner were delicious, with a great variety and high quality of food. Overall, our experience at the Grand Mark Hotel was outstanding, and I would highly recommend it to anyone visiting Prague.

Stayed in August 2025

Portions of the hotel are showing age (wear in carpet, etc.) Our room had a combo shower/tub vs. walk in shower. I recommend you ask for a room with a walk in shower.

The entire staff was exceptional. Everyone from check-in to wait staff to housekeeping strives to ensure guests have a terrific experience. I would stay again. Rooms are large, we enjoyed a suit with a balcony view. Piano player in the courtyard is lovely!

Stayed in August 2025

Nothing we did not like about the hotel. All is perfect including location fir tourists.

This a truly 5-Star hotel where guests are really pampered. All the staff are really professional and accommodating. It is obvious that management is overseeing all little details . We enjoyed spending most of our tome in the beautiful garden. Bilal provided very good assistance to us.

Stayed in August 2025

Everything was great!

Everything is at a very high level! From the friendly staff, the menu, the rooms, the location itself... The rooms are spacious... The hotel is highly recommended!

Stayed in August 2025

Nothing

Every thing was amazing all staff (Belal and Arthur) Every one thank you so much if I come again I’ll book with you sure 🙏

Stayed in August 2025

The gym was a bit small with limited space to work out.

Clean rooms, convenient location and friendly front desk and door stuff. Wonderful service and a great variety of breakfast options.

Stayed in July 2025

Nothing.

Free room upgrade. Excellent welcome, welcome gift of a bottle of wine and fruit. The room was cleaned twice on the same day. Excellent restaurant.

Stayed in August 2025

Non

I had a wonderful stay at this hotel. The design is beautiful and full of charm. Special thanks to Ms. Karla at reception, and Mr. Bilal and Mr. Adam from the services team, for their warm smiles and great support. They made me feel truly welcome. Highly recommended!

Stayed in August 2025

Nothing every thing perfect

Most beatiful hotel every thing perfect location facilities breakfast in the garden fantastic

Stayed in August 2025

Bedroom, lounge and lobby, restaurant and Bilal the best doors man ever

Stayed in August 2025

Exceptional hotel in the heart of the city with amazing service. Everyone was very friendly and Bilal was especially very helpful. Thank you for a lovely stay.

Stayed in August 2025

None

The room and facilities, the staffs, the breakfast, the location. Everything is perfect. Real beautiful garden, they even have peacocks living in the garden.

Stayed in August 2025

Beds needs be softer, but over all liked the facility.

Location and restaurant were great, so was the staff.

Stayed in July 2025

None

Everything, rooms, location, infrastructure

Stayed in August 2025

Every thing in this hotel … the team, location, the service, the spacious rooms and the feeling of being home.

Stayed in August 2025

I loved everything about it.

Amazing restaurant, spectacular garden (complete with a family of peacocks!), helpful staff and beautiful facilities. We booked at the end of a long multi-city journey because we wanted an oasis at the end and it fully delivered.

Stayed in July 2025

-

Everything was great- the room, staff, location. Breakfast was great and served in the beutiful courtyard. The peacock family was real and birds were freely walking in the courtyard. Location was excellent- very close to the old city but easly accessible. Definitely will stay again.

Stayed in July 2025

We stayed at The Grand Mark Prague as a family, booking three rooms – and every single one of us was absolutely thrilled with the experience. From the moment we arrived, the service was impeccable. You can genuinely feel that each member of the staff is committed to making your stay perfect. Their attention to detail, kindness, and professionalism truly made us feel special. The rooms were spacious, beautifully appointed, and incredibly comfortable – everything we needed was there. Spotlessly clean, with thoughtful touches throughout. Breakfasts were outstanding – delicious, varied, and beautifully presented. A real highlight of the day. And the hotel’s private garden with peacocks? Simply magical. A peaceful oasis right in the heart of Prague. It was the perfect place to relax and enjoy a quiet moment surrounded by nature. We can’t recommend this hotel enough – everything was beyond our expectations. We will definitely be returning!

Stayed in July 2025

Unfortunately I only spent 1 night in this wonderful hotel, but I enjoyed every minute of it. From the moment I arrived until I left, I received a high level of attention and care from the staff! Clean room, pleasant atmosphere, delicious food, rich breakfast. The garden deserves a special point, it is amazing!

Stayed in July 2025

There is no USB socket so you still need to borrow the convertible socket from the hotel which is a bit outdated. The room is spacious and clean but the decoration is a bit old and outdated.

Very friend staff, excellent location. You can walk to the Prague Astrology Clock within 5 minutes and the Charles Bridge about 10 minutes. Lennon Wall is another 15 minutes. Everywhere is within walking distance. A drink at their garden to see the peacock family is enjoyable and relaxing.

Stayed in July 2025

"As a traveller, I found Mr.Belal to be most helpful and courteous. I sincerely hope to see him again should I return in the future."

Stayed in July 2025