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Reviews of James Hotel & Apartments 4 stars

Újezd 428/34, Prague, 118 00, Czech Republic

#1307 of 2,165 Holiday rentals in Prague

Guests' Choice

Review score

Based on 263 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.4

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 24 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Shower drain

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Fantastic location spacious bedrooms but a bit run down bathroom and no food prep area/ utensils
    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Facilities weren t great, we asked about light bulbs being replaced as very little light in main bedroom and they said yes and never came to do it Also the term “flat” implies a kitchen when actually there is nothing other than a kettle, cups and a mini fridge so its two connected bedrooms with bathroom and a hallway with a table. Comfy enough but not a flat as such so we had to eat all 3x times a day

    Great location Spacious Really good beds

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Perfect base from which to explore Prague. Local facilities, clean & great communication from staff.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights

    Maybe just two more comfortable chairs with the sofa area.

    Location excellent. Spacious and comfortable. Attentive and helpful staff with great communication.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Family Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Good hospitality and very friendly and helpful owner and staff.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Great location and comfortable space for family of four.
    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Suite
    • Stayed 6 nights

    Would have been lovely to have a small kitchenette area but the mini fridge and kettle was provided in the main room was super helpful and convenient.

    Spacious rooms and nice location walking distance to Charles Bridge. The property is located in a not so busy area so less traffic overall. Great coffee shops and restaurants within minutes and convenience store nearby.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    7.0
    Good value for money with great location
    • Leisure trip
    • Family with young children
    • Duplex Apartment with Kitchen
    • Stayed 3 nights
    • Submitted via mobile

    Lack of basic facilities like coffee , daily cleaning etc.

    Size and location of property

    Stayed in July 2025

  • Reviewed: 26 July 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Duplex Apartment with Kitchen
    • Stayed 1 night
    • Submitted via mobile

    Last year, we booked the same hotel, it was perfect, rooms were clean, modern and chic. Very spacious and comfortable. This year, we rebooked the same hotel, but we were really disappointed for the following reasons: 1- although a bigger apartment was provided, it was completely different than last year’s, not the same quality, very different aesthetics, not worth the value, it felt like two different hotels. 2- no enough utilities were provided. 3- some of the sheets and towels were stained and old. 4- not very clean, some areas were stained. 5- AC is not free of charge, and it was not working in the living room, and wasn’t working properly in two of the rooms (but they gave us for free because the staff couldn’t change our apartment). 6- quality and interior was not up to standard. 7- finally, staff was not welcoming, she didn’t even respond to us saying good morning the day we checked out, she just took the keys and went without a goodbye. Side note: parking is very narrow for bigger/long cars, not easy to park. Wish they maintained the quality and standards in all of the apartments.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    8.0
    Very nice, reasonably priced stay - a bit more self catering kit and it'd be nearly perfect
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Wardrobe rattled each time a tram passed which was a bit irritating. With just a bit more self catering kit - microwave and a few some basic kitchen wear this could easily be a ten. Fridge also froze some of our food!

    Large spacious rooms, good bathroom and good access to city centre, rivers and trams whilst being in a relatively quiet area next to a nice park. Check in was easy and there was no problem leaving luggage after check in which we could access ourselves. Comfy beds and kettle and fridge provided.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    tv wasn’t working as it should, it’s sad that you have to pay extra 30€ per night when you want air conditioning

    Stayed in July 2025

  • Reviewed: 4 July 2025

    8.0
    Fab location
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Air con was extra cost so the apartments were pretty hot! And the hot water didn’t work in our showers the first night but that was rectified by staff on second night,

    Brilliant location very spacious apartments. Prefect layout for our blended family holiday. Nice to have little balconies

    Stayed in July 2025

  • Reviewed: 1 July 2025

    9.0
    Great location.
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 1 night

    A/C was not included and I had booked A/C accommodation. Once we arrived we found out that to use it you had to pay an additional fee. I don't recall seeing that it was not included so please be aware of this as it gets very hot.

    Location, size of rooms and space in general.

    Stayed in June 2025

  • Reviewed: 12 May 2025

    9.0
    We will probably use James hotel again
    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    We came extremely late at night and check in was very smooth ! . Checkout time was flexible as well

    Stayed in May 2025

  • Reviewed: 5 May 2025

    8.0
    Would come back again!
    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    A small pentry would be nice. There was no hand soap nor any handles for towels in the toilet/bathroom.

    Big and spacious, modern. Clean and fresh. Good location. Very friendly and helpful staff.

    Stayed in May 2025

  • Reviewed: 24 April 2025

    7.0
    Well located, quiet property with helpful staff.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights

    Well, while the stay was comfortable, but, we would like the management to manage a few things better: 1) Consider cleaning the rooms daily or every other day 2) Investigate the smell in the lift and passage areas leading to the apartment 3) Put in a working light just outside the lift. Returning in the night with older guests was a problem and we had to resort to flashlights from our phones 4) Pls. fix the water flow in the washbasin in the large room. It is very frustrating that we have to wait many minutes for the washbasin to clear after every use.

    The property is located very well in Central Prague and on 8-10m from the Charles River Bridge, a couple of mins from the Petrin hill. The rooms are large with 2 bathrooms and a separate toilet. The furniture is also comfortable. It is recessed inside, away from the road noise with a Starbucks (just outside) and many restaurants close by. Pls. do visit the Dosa Dosa (South Indian) Restaurant and Memory Restaurant (Asian fusion) which are both a few minutes from the property. In fact, we would recommend partnering with restaurants nearby to offer breakfast/lunch/dinner options/discounts etc.

    Stayed in April 2025

  • Reviewed: 19 April 2025

    8.0
    Beautiful apartment - great location - perfect with family.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Only two really small downsides - absolute nitpicking here! 1. The beds were all single and had a ridge around the outside - and so when the double was put together there was a ridge of wood down the middle. 2. A few more bits in the kitchen would have been useful - some more cups, dish sponge, tea towel etc.

    Nice location on the edge of the busy part of town. Beautiful park behind, tram stop within minutes and bakeries/shops/cafes/restaurants on the door step. Adam was super helpful when our flight was diverted and was top at communication. Really spacious apartment and well kept.

    Stayed in April 2025

  • Reviewed: 16 April 2025

    8.0
    Excellent stay and would thoroughly recommend to others
    • Leisure trip
    • Group
    • Family Two-Bedroom Suite
    • Stayed 4 nights

    nothing

    Very roomy apartment for the three of us. Great location 15 mins to Old Town.

    Stayed in April 2025

  • Reviewed: 31 March 2025

    8.0
    Very nice apartment for the price with a great potential.
    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Suite
    • Stayed 3 nights

    - Bathrooms and bedrooms could be cleaner

    - The staff was super friendly and helpful - Very good location, 10-15 min walking distance to any main city attraction - The apartment was very spacious - Private parking spots (although it was very tricky to get in and out with a bigger car :))

    Stayed in March 2025

  • Reviewed: 17 March 2025

    8.0
    Great location, basic accommodation
    • Leisure trip
    • Group
    • Family Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Hot water kept running out during showers. Bath wouldn’t drain properly whilst showering so water filled up well above ankles. Pillows were very old and lumpy. Could’ve been cleaner. No safe.

    Great location. Apartment was spacious.

    Stayed in March 2025

  • Reviewed: 21 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Great space. 2 toilets and double sink. Comfortable beds.

    Stayed in February 2025

  • Reviewed: 11 February 2025

    9.0
    Highly recommended
    • Leisure trip
    • People with friends
    • Family Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    The only slight criticism would be lack of cutlery/crockery/kitchen facilities. Had to wash the cups in the bathroom sink and purchase cutlery to make some rolls. This would not stop us returning, but would be a welcome addition. I appreciate there may be other apartments in the building that have these facilities.

    Great location, 9 minute walk from Charles Bridge. Tram stop, supermarket, restaurants and bakery close by. Apartment 7 was a large 2 bed apartment with comfortable beds. Very quiet (or fantastic soundproofing - we didn't hear any noise from other guests). Excellent value for money. The man on reception was very friendly and helpful. Communication before arrival was also excellent.

    Stayed in February 2025

  • Reviewed: 30 December 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    The facilities were lacking; for a group of 6 people, there were only 4 cups and 2 teaspoons. No hairdryer was provided (it could be requested at the reception, but only during the hours of 9-17, when most guests are typically out exploring the city). Additionally, the shampoo provided was of low quality. Additionally check in after 17 costs 30 euros. Which is very high for such touristic city.

    Location is perfect! 15 min away from Karlov Bridge. Near you can find a lot of restaurants Clean, white towels, big rooms

    Stayed in December 2024

  • Reviewed: 10 December 2024

    8.0
    Great budget hotel in Great location
    • Leisure trip
    • Group
    • Family Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Great location, massive rooms, very clean

    Stayed in December 2024

  • Reviewed: 9 December 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 2 nights

    We understood there were three bedrooms and a living area space. The living room is actually a bedroom. As it was two nights, this was fine in the end.

    The location was more convenient to where we needed to be and less chaotic than Praha 1. We were very pleased.

    Stayed in December 2024

  • Reviewed: 14 November 2024

    9.0
    Fabulous location and great value for the price
    • Leisure trip
    • Group
    • Family Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Lovely spacious apartment in a great location.

    Stayed in November 2024

Showing 1 – 25

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