Reviews of Pytloun Wellness Hotel Hasištejn 4 stars

I visited the place with my family, and it was an amazing experience. I would like to thank specially to : waiters: Lucka and Filip and receptionist Honza for their amazing kindness and helpfulness, specially in kids related tasks. Thank you!

all was fine

Very nice place and staff. Well maintained and excellent breakfast!

A bit remote location

Nice location. Good accommodation for family 2+2.

It’s in a nice, quiet place with a good view.

The staff at the restaurant was not on the top of the situation. They mixed the orders, forgot to prepare a meal for one of us, at the check-out there was food written to our room which we haven’t ordered. It was really disappointing.

located in a nice quiet corner of the woods

The building has poor noise insulation and hence is very noisy in the evenings. Many of the staff seems to be challenged by basics such as cleaning and switching on the coffee maker BEFORE the breakfast buffet is opened, however, even that does not reliably happen at the published time. “cleaning the room” - which happens every 3rd day - does not include hovering the floor; in my case dried mud from hiking stayed there for the duration. Breakfast is good but why you get presented with a dinner menu that includes the half board, which upon ordering you get told that you would have had to purchase prior to arrival almost makes for stand-up comedy. Some of the restaurant staff is friendly and capable, others seem to be programmed to move in slow motion and avoid mental involvement at all times.

This was an interesting hotel that is in a rural area. My GPS didn't have the address but Google maps did. Driving up, we surprised a few deer on the road. The room was pretty clean and the staff were very helpful. We were looking to relax and spend some time outdoors, and the location was great for this. My kids loved bowling in the basement.

The breakfast buffet could have been a bit better.

Very nice hotel. The staff is extremely nice and helpful. The hotel has 2 bowling lanes indoors!

Goid for sleep

Sauna was 2 h ocupet only for 2 Person Nit option for other sauna I have wait 20 min fir Dinner but Nobody coming

Staff were exceptionally helpful, food was good,rooms spacious and comfortable 😋

Paying for parking, pool small

Breakfast was ok

sausages were and eggs were cold due to the warmer not being switched on also toaster one side was broken. Also a lot of wasps on food no zappers

the staff were excellent, especially Daniella and rest of reception staff, nothing was too much trouble

parking charge, booking.com didn't inform or the extra tax

Very pleasant staff. Location was great. Comfortable rooms.

Dinner was average for the price. Breakfast was a bit ordinary. Catering overall could be better to match the good standard of the hotel

The location is very quiet, but attractions in the surroundings are still well reachable.

The organization and staff were unflexible regarding "special" requests (late check-in, want to print something on paper, ...). It was not always easy to communicate in English. Amenities like the SPA look way bigger on the photos than in real life.

Super quiet, close to forest and ruins and the end of a small road. For kids the small kicker and the table tennis was great for indoor entertainment. The variety of food for breakfast was extremely good, though refurnishing very dependent on the team on duty.

Front desk in the restaurant. Staff not really good with languages other than Czech. Out of our 5 nights stay, cleaning our room was forgotten three times!! Not acceptable at all in my opinion. There was also some cake on the floor under one of the tables where breakfast was served upon our first day which still remained there unattended the day we left. I was thinking about pointing out, but since there were other corners I did point to, I was curious how long it would take until they notice. Swimming pool and wellness area was really fallen out of time and need an upgrade beyond some “cosmetics”. Massages were given in a small room where everyone needed to walk by when taking the direct way to parking space. I imagine you also hear people playing table tennis or bowling there and it happened at least twice that when I walked by the door was not properly closed while giving a massage.

Nice room in quiet environment. Very cheap by our standards. Restaurant meals good and cheap as well drinks. Wellness area small, but enough good as the was only few other guests on same time.

Smoking.. but…

Good location

We booked a double bed and got a room with two separate beds because the rest wasn’t cleaned for guests. Next to this we had to pay 6 euros for taxes and parking eventhough it said free on booking.com

Location.nice place !

Start cleaning and repair sauna in same time when we was in sauna so kan not make sau a.

Comfortable nice Hotel in a quiet nature surroundings. We went for Christmas holidays with the family. Facilities and staff are great. We had a perfect time with sauna, pool, hot tub and game room. Unfortunately the bowling was under maintenance during our stay. I guess we’ll have to go back again to enjoy it.

It’s not just the hotel itself that is great but also the location! Super friendly personnel, the guy, Nikolas, was very relaxed and explained all necessary things and even called us to make sure to get a proper arrival. He even stayed awake to arrange our arrival at 23:00 in the night. Big plus: + fantastic nature scenery at the doorstep, on 100m distance there’s a lovely castle + spacious rooms with all basic needs from shampoo, sewing kit and candy and great view from the balcony + comfortable bed and various cushions + dogs welcome + fantastic relax swimming facilities + incredible breakfast with many options from fruit to fried eggs and fresh croissants, fresh juice and good coffee and various tea options + helpful friendly staff

- the room had a few mouldy spots in the bathroom and at the wall in a corner but that wasn’t bothering at all, everything was spotless clean, warm and it smelled clean

Location is very nice. Nicholas is very skilled guy and he is very nice. Thanks 😊

I arrived during the afternoon and the light Outside was off.

Nice stylish hotel. Very pleasant wellness, slightly overcrowded. Very good breakfast included. Nice and clean rooms.

No welcome drink provided although promised. The quality of dinner rather average, one year ago it was much better.