The bed mattress was too hard for me and my son.

Great location, near Metro access, 10 minutes walk to Czech president’s grave Václav Havel, 10 minutes walk to Jewish cemetery to grave Franz Kafka. Next door the building of Radio Free Europe. Over the road supermarket, Chinese restaurant, Zelva bar with very cheap and good Czech beer less then 2€ per pint. Every morning and evening live piáno or saxophone music on the entrance venue. Breakfast was excellent, all hotel was well maintenanced and noise proof building. Very polite staff and guests. Transport 40 minutes to the airport by metro and bus cost 1€ or tickets 5€ (120Kc) for 24 hours, kids up to 15 years going for free.

Stayed in September 2025

The bed was very hard. The air conditioner is very poor for warm weather, needs to be better, the technician could not change it.

The location is great, the room is clean and wide

Stayed in September 2025

Windows opening should be restricted for kids. One kid’s bed was next to window and she opened it wide. Thanks

Beautiful lounge and live music

Stayed in September 2025

Found one bug on hotel bed

Stayed in August 2025

Nothing

From the very beginning, the reception team made me feel truly welcome. David, Jan, and Ivan went above and beyond with their service Thank you, guys. The rooms are spacious, beautifully furnished, and spotlessly clean. The housekeeping team does an amazing job and deserves real recognition. Breakfast was one of the best parts of my stay. Even though the hotel was busy, there were no waiting times, which is rare. Most hotels struggle between 9 and 10 in the morning, but not here. Everything ran smoothly, and it was clear the staff worked hard to create a relaxed start to the day. I also loved that breakfast runs from 6:00 to 11:00, which is unusual and shows that the management truly cares about giving guests value for their money. There are two restaurants and a cocktail bar inside the hotel. Prices are very reasonable, the atmosphere is great, and it felt good to be able to dine and have a drink right on site. There are also game rooms, and live music during breakfast and dinner added a special touch every single day. The spa is wonderful. I had the best massage of my life with Mrs. Amy — it was deeply relaxing and helped me reset completely. Parking in the basement was convenient and fairly priced too. For business, this hotel is excellent. Conference rooms are well equipped, and every guest room has fast and reliable internet along with a comfortable desk. I was able to take high-quality video calls without any issues. The location is also fantastic. Right outside the hotel you have metro and tram stops, and in just 10 minutes you’re in the city center. In Prague you never wait long for public transport, and having that right at the doorstep was a huge plus. What really stood out to me is that this hotel puts people first and money second. That’s exactly why, after 10 visits to Prague, I finally know which place I’ll be coming back to.

Stayed in September 2025

The entrance and exit to the on-site parking garage was a little challenging. I have a kia telluride and it was extremely tight entering and exiting the garage. I scrapped my mirrors going in to the garage. Keep that in mind for families with larger vehicles.

Loved how easy the check-in process was and locating the hotel. Once we checked in, we went straight up to the room and was able to relax!

Stayed in September 2025

Outstanding hotel in Prague. Excellent value for money. Amazing breakfast. Thank you.

Stayed in August 2025

Lifts were extremely busy at times, but to be expected.

Room was a great size and very clean and comfortable.. Staff amazing. Gluten free bread and food for breakfast was available and very tasty too. As a diagnosed Coeliac it was very reassuring.

Stayed in August 2025

Extremely slow wifi, and forget about the lift , you better off walking the stairs up and down.

Big breakfast, clean rooms

Stayed in August 2025

The only downside was our room being right next to the elevator, which was a bit noisy at night—but that’s what earplugs are for 😉

We had a lovely stay here! We were upgraded to an executive room for our anniversary and even got a complimentary bottle of wine, which was such a thoughtful touch. The room was spacious and comfortable, with a great bed and a shower that had excellent pressure and piping hot water. The location is slightly out of the city centre, but with Prague’s fantastic public transport system, we could reach anywhere we wanted in about 20–30 minutes without any hassle. The staff were incredibly kind and welcoming, and the breakfast was absolutely superb—such a wide selection and everything fresh. I’d read about the "elevator issues" (longer waiting time at busy periods) before booking, but honestly on the few occasions we used the stairs, it was a good excuse to burn off some of that breakfast! 😂 Overall, highly recommend!

Stayed in August 2025

One of the elevator was not working and we had to wait for elevators for a long time.

Room was clean and comfortable. Staff were helpful. Hotel is very close to public transport and market.

Stayed in August 2025

The staff and the service were spectacular!

Stayed in August 2025

There was an issue with elevators that caused discomfort. We had a room on the 6th floor and had to wait for the elevator to stop for too long or the elevator did not stop at all.

The hotel is very well decorated and creates an amazing atmosphere throughout the stay. We enjoyed breakfasts with live piano playing, cosy sauna, comfortable room, and executive lounge. The restaurant on the 1st floor served high-quality meals that left us highly satisfied! The whole experience was fantastic! The location is perfect so you can reach the city centre in 10 minutes by car and are not disturbed by a loud crowd during the night hours.

Stayed in August 2025

Floor 11 was bad for getting lifts both ways. Buffet food was 23e , not good.Bar expensive. Taxi to airport priced at reception 47e. Uber 15e excellent service. Bedroom chair needs to be recycled.

Reception was great. Breakfast was scrummy.complentry prosecco x 2 n fruit basket was a lovely surpise,room was nice n quite n cleaning of room excellent. Nice robes n slippers.

Stayed in August 2025

My tv was small. That's about it.

I enjoyed the free wine, drinks, and discounts. The food was also amazing and the location was close enough to the nightlife area.

Stayed in August 2025

Perfect location for any trip in Prague. Metro station is under hotel. Perfect breakfast, clean room.

Stayed in August 2025

The hotel is very clean, the receptionist was very nice and help. A bit far from the city central but there is a tram near by.

Stayed in August 2025

Wifi didn't work sometimes

Amazing hotel with additional services. They really go the extra mile which is not that common nowadays. Really liked the executive lounge. Used it almost every day

Stayed in August 2025

grate breakfast da location

Stayed in August 2025

Nothing

A lovely hotel, with the most wonderfully attentive and polite staff. Maintenance staff were excellent when we reported a bust TV set upon arrival, check in efficient and friendly, breakfast was superb, despite the volume of people attending - very well organised!

Stayed in August 2025

The room was very basic, with the TV loosing connection once in the while, and the kids beds were a bit on the narrow side.

The stuff was very friendly and helpful, they gave extra attention to the kids by providing a toiletry kit for the kids and a bottle of juice for them. And gave us some vouchers for complimentary drinks at the hotel bar, and we even received a complimentary bottle of wine :-) The breakfast was excellent as well. And the hotel is right next to the metro station, so it was super convenient. The hotel also has a great piano, and the lobby looks great.

Stayed in August 2025

I had a wonderful experience thanks to Mandana at the reception. She was extremely friendly, welcoming, and professional from the very first moment. Her helpful attitude and warm smile made me feel comfortable right away. Mandana goes above and beyond to assist, and she truly represents the highest standard of hospitality. A big thank you for such an excellent service!

Stayed in August 2025

The lift system is woefully inadequate. It is a big hotel with 12 floors and there are only 4 lifts, (one of which was under repair). We were on the 6th floor but still chose to use the stairs most of the time. The bar prices are far too expensive, so much so that it basically forces you to go elsewhere to drink..

The hotel is clean and comfortable, the reception staff were magnificent and the breakfast was outstanding. The location of the hotel seems to be a little remote, but there are bus stops, tram stops and a metro station right outside. The local transport system is very effective and with the metro running every few minutes it took us around 15 mins to get to the old town and was never a problem.

Stayed in August 2025

The lifts can get very busy as there are 12 floors and only 3 lifts were working

It is so beautiful and comfortable. It is right next to a tram and metro station so great transport links.

Stayed in August 2025