Reviews of Hotel Děčín
Čsl. Mládeže 21, Děčín, 405 02, Czech Republic
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewGood location.
My belongings disappeared from my non-lockable ‘private’ but separate bathroom during the day. The bathroom had been cleaned (the end of the toilet paper was refolded) so I suspect the cleaner just threw away the items. The items included a tube of ointment I need for medical reasons. So don’t leave anything in these separate bathrooms. It may be an idea for bathroom detritus to be stored for a day so mistakes can be rectified.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewRoom was spacious and close to the bicycle trail. Very clean kitchen and washrooms. Bonus, bicycle room!
The mattresses were a bit too hard for me.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewThe property is very clean and very conveniently close to the railway station.
You should be aware that: - this is a hostel, not a hotel, as it is indicated on Booking.com. - the reception is located in a building (A) five minutes walk away from the building where the bedrooms are located (B), with the latter being the address given on Booking.com - if you arrive at Building B ten minutes before the advertised closing time for reception, see the sign about the two different buildings indicating that you can gain access to B building via online check-in, spend a few minutes checking in online in the hope of receiving an access code or some further instructions and then, when you don't, use the telephone number given by Booking.com to ring the venue and ask them to please confirm to reception that you are on your way to Building A to check in in person, you may be treated with extreme rudeness by the person on the other end of the line - you may receive a room with NO WINDOW, although this is nowhere indicated on Booking.com (I was not using the app, don't know if the information there is more specific than on the website itself) - you may receive a room in which the thermostat for the radiator is inaccessible under a deep shelf, so that you cannot control the heating in your room - you may have to sleep on a very hard and uncomfortable mattress
It is unfortunate that you were not satisfied with our stay, however, the fact that your room was without a window is already stated in the name of this room, so that this fact cannot be overlooked and everyone knows which room they are booking. The fact that the room does not have a window is also evident in our photo gallery of this room. The information that you have to check in in building B was also sent to you in a message on Booking.com. You were invited to complete the online check-in form twice by email and one day before your arrival by text message, but you did not respond to anything in time. You called exactly one minute before the end of working hours, saying that you were at the other building and wanted to check in immediately. I explained to you that check-in takes place in building B, as was sent to you in the message, and you constantly demanded accommodation in building A. I would like to point out that the accommodation of guests is associated with certain administration, which the receptionist must perform even if she has fixed working hours until 8:00 PM and commutes by bus from another city to which she is bound. Yes, June is the month. when the heating season is over and we no longer heat the rooms. Due to the hot days, the building is heated. It would probably be nice if you didn't think only about yourself and your comfort and read the messages in time that tell you our working hours, the place where you can check in, and also thought about the employees who would like to go home on time.
It is unfortunate that you were not satisfied with our stay, however, the fact that your room was without a window is already stated in the name of this room, so that this fact cannot be overlooked and everyone knows which room they are boo… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewnothing
There was no way of entering the hotel. We were 20 minutes late because of traffic problems. The phone number, which was given was a private number of a lady, who was just on holidays in Italy. Whe had to pay a late registration fee in order to get an electronic key, what we did, but we did not get the key. The hotel says, that they did not get this payment, for which I have got the proof. We were three old people, me almost 80. We were extremely lucky to find people, who gave us shelter. I Hope to get our money back, I really cannot recomend this hotel.
I am very sorry for the way you presented your problems with our hotel. You arrived at the accommodation after reception opening hours, and you did not even contact us to say that you would be late. The receptionist really has no idea whether you will arrive half an hour later, or two hours later, or not at all. It is polite to call and inform the reception about this fact, given your age, which you keep arguing about, I would have expected it. You called after opening hours and yes, I was outside the Republic, the lady arrogantly, without apology, demanded accommodation, but there was no one at the reception. So I arranged for a receptionist to come to the reception and prepare the keys, which would be issued to you after paying the 12 Euro fee for late check-in. Unfortunately, the money did not arrive in the account until 4 days later. I am sorry, but this entire unpleasant situation arose solely through your fault.
I am very sorry for the way you presented your problems with our hotel. You arrived at the accommodation after reception opening hours, and you did not even contact us to say that you would be late. The receptionist really has no idea wheth… Show more
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 14 October 2024 · Stayed in September 2024
Verified reviewReviewed: 29 June 2024 · Stayed in June 2024
Verified reviewVery hard beds, sleeping on the ground would have been the same.
We are sorry that you were not satisfied, some people prefer harder beds, some prefer softer ones.
Reviewed: 5 May 2024 · Stayed in May 2024
Verified reviewThe location
Wifi
Reviewed: 5 May 2024 · Stayed in May 2024
Verified reviewThe location
The WiFi
Reviewed: 3 October 2023 · Stayed in September 2023
Verified reviewReviewed: 27 September 2023 · Stayed in September 2023
Verified reviewReviewed: 22 September 2023 · Stayed in September 2023
Verified reviewSimple. Clean. Close to train station. Friendly staff.
Hard bed.
Reviewed: 18 September 2023 · Stayed in August 2023
Verified reviewExcellent location, just few meters away from the main Train Station Spacious room Kitchin (no need though)
There's no reception and the official reception is about 200 m from the hostel It's not a hostel but a "aparthotel" to live there for some months: there's kitchen in all rooms. Bathroom/Toilet very small Tiny towels (too small ones and few) Lack of AC (33 degrees outside) Lack of fan
Thank you for the nice rating, however we are really a hostel, not a hotel. For this reason, we only put small towels in the room, we assume that guests have their own, and guests usually only come to us for 1-2 nights. A kitchenette is not in every room, only in 4 of our most equipped rooms. Air conditioning in our latitude is not a standard yes in hotels. Alice Štěbetáková
Thank you for the nice rating, however we are really a hostel, not a hotel. For this reason, we only put small towels in the room, we assume that guests have their own, and guests usually only come to us for 1-2 nights. A kitchenette is not… Show more
Reviewed: 29 August 2023 · Stayed in August 2023
Verified reviewReviewed: 7 August 2023 · Stayed in July 2023
Verified reviewReviewed: 19 May 2023 · Stayed in May 2023
Verified reviewReviewed: 18 May 2023 · Stayed in May 2023
Verified reviewVery good location, next to train station and mountains. Nice view on the city. Enough equ ipped room and kitchen corner.
Reviewed: 4 May 2023 · Stayed in May 2023
Verified reviewLocation is OK, nothing else.
Store personal data in Google pages - it's a sux. No RODO compliance. Small towels. They have a frying pan, but the kitchen stove doesn't accept it. Room is pretty wet. And not clean.
Reviewed: 3 May 2023 · Stayed in May 2023
Verified reviewRoom was much better than i expected. Comfortable beds and quiet room. Hostel responded very fast and helped us with with more information about attraction sites. Also they give us free public transport tickets and it was easy to reach this attraction sites with bus wich was going from in front of the hostel. We are very sattysfy and we would deffinetly book again :) P.S. City is very clean and organised.
Hostel should make better photos because the room was much better that is seen in the photos.
Reviewed: 3 November 2022 · Stayed in October 2022
Verified reviewLocation and room.
Reviewed: 1 October 2022 · Stayed in July 2022
Verified review