None

The rooms are big, bright and overlook the Main Street . The views are spectacular. Very clean and luxurious

Stayed in August 2025

A great small boutique hotel with a really great pool. Breakfast selection was really good.

Stayed in August 2025

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Clean rooms, location

Stayed in August 2025

Possibly offer porridge at breakfast but that was just our preference

Beautifully styled and very clean

Stayed in August 2025

The breakfast was good but the choice could have been greater.

We enjoyed our four night stay in a hotel that is very comfortable in a great location for the old town, with spacious bed rooms and helpful staff.

Stayed in August 2025

We enjoyed everything! The location, the room, amenities, breakfast. It was all perfect and exactly what we needed.

Stayed in August 2025

Beautiful property and rooms. Very central to everything and lovely views. Nice pool for dip. Highly recommend.

Stayed in August 2025

The toilet brush was not clean, when I used it I got to see a lot of things on this coming from it (Assume leftover from the previous guest?). Don’t get how the cleaning lady could not check it and washed it out properly… Another disappointing thing was that the hot water was switched off for the entire day from 7-23:00, at least we got a 40% discount for this booking, but I think the Hotel should have notify the guests prior to the arrival, as some guests would have be dissatisfied

Stylish, new

Stayed in August 2025

Nice little hotel with Pool and Sauna. Very nice staff.

Stayed in August 2025

everything went well, clean room, good breakfast, freindly staff :) very happy

Stayed in August 2025

There is no parking.

Everything was perfect 👌 I recommend !!!!

Stayed in August 2025

The only minus is that hotel doesn’t have allocated parking spaces.

Everything was beyond my expectations! Very good spa salon.

Stayed in July 2025

The breakfast was rather limited. It included an omelet, several types of cereal and muesli, a few kinds of cheese, and some cold cuts. It would be nice to have more fruits, vegetables, and egg-based dishes. We also had an issue with parking. When we arrived for check-in, spots 67 and 66 were occupied, and cars remained there until the evening, even though it was stated that these spots were intended for quick check-in and check-out. We called the reception, but the lady said she couldn’t help us. We had to park in any available spot and leave a note saying, “If our car is in your way, please call us.” Fortunately, we were able to unload quickly, check in, and move the car to the nearest available paid parking spot.

Beautiful, spacious, and clean rooms, a cozy small hotel with a limited number of rooms, a very beautiful pool, a sauna, and a lovely interior. Great location, close to the springs and right on the main street.

Stayed in August 2025

The spa treatment was very disappointing. I asked for the Bali ritual and what I got was a lady applying a body scrub and then having to take a shower. Then she applied a body mask, wrapped me up in plastic and left me there for an extremely long time without being able to move at all. When she finally came back I was made to take the plastic off myself and to take another shower. After this she told me to lie on my stomach for the massage which I was really looking forward to. The "massage" consisted in her applying oil on my back and the back of my legs very slowly and softly for the remaining of the time. I was very uncomfortable with my neck towards the end because it was very long. When it was finally over she asked me how I felt. I said "I was expecting a massage". This set her off in a long, defensive and slightly aggressive speech on how this is a beauty treatment and she's not a masseuse and how the lady that had it the day before did not complain. She didn't let me put a word in and when she was finished with her monologue she abruptly left the room so I could dress. When I got up I had pain in my shoulders. I went out to pay this very expensive treatment (which if I had bought the products and asked a friend to apply them, I would have spent much less) and she told me that I would see what a good night sleep I would have thanks to the amazing products that she had applied. This was furthest from the truth as it took me ages to fall asleep and when I finally did, I woke up several times in the night. I have had many spa treatments around the world and this is the only one that I didn't feel good after it was over. To be honest, I felt cheated.

I would have rated the hotel excellent with 10 out of 10 if it wasn't for the very disappointing spa treatment. The room was so beautiful, I felt like a queen. The pool was gorgeous and super relaxing. The hotel staff were very kind and helpful.

Stayed in August 2025

Beautiful stylish elegant comfortable affordable and perfectly located

Stayed in July 2025

It’s was all brilliant

Absolutely superb hotel

Stayed in July 2025

problematic parking

An excellent hotel with a very nice spa and breakfast.

Stayed in July 2025

Nothing

We really liked the hotel — it's small and in a good location. Everything was clean, and the room had everything we needed, even a scale. There were bathrobes and towels for the spa. The spa is small but very nice.

Stayed in June 2025

Coffee at the breakfast is not the best, they do have a machine but it is an instant coffee like nescafe which is undrinkable for those who are used to the taste of real brewed coffee.

A standard double room with the city view is very light and spacious, the bed is comfy and everything including the bathroom was very clean. We only stayed one night and didn't have a lot of communication, but the staff was overall very nice and welcoming. The breakfast is a very standard continental buffet, nothing extra and we wish it had more variety, but still, everything was quite tasty. What I'd like to add is that although the hotel is located on a very lively central street, once the windows are closed you cannot hear anything from the outside, the sound isolation is perfect!

Stayed in July 2025

Nothing

Everything ! Staff were fabulous . We were cycling and arrived very wet and cold . The lady on reception was lovely and showed us where to store our bikes . Our room was beautiful, high up with a view of Main Street but no noise as so high up ! We went for a very welcomed swim and sauna in the lovely spa which was just what we needed after a hard cycle in mountains in rain . Hotel was at the top of the town close to the famous Hotel Pupp . Ideal place for walking everywhere in Karlsbad . I had a massage from Nikki and it was probably the best I have ever had . Breakfast was excellent .

Stayed in July 2025

Nothing negative to report

Spacious, clean rooms, great location and nice breakfast. Excellent stay. 10/10 experience and I would highly recommend to everyone. We would definitely return to this hotel on our next visit.

Stayed in July 2025

Location

Stayed in July 2025

it’s super clean and central location

Stayed in July 2025

- Not enough space to hang your towels and swimsuit.

- The location was stunning and well situated. - The facilities were excellently maintained and luxurious. - The room was as advertised and was extremely large and comfortable. - The breakfast was good with a wide offering. - The pool and spa was excellent. - We booked a massage and it too was fantastic. - The staff were well informed, spoke English fluently and very friendly. - This hotel really went above and beyond, providing little extra touches to make your stay feel luxurious and special!

Stayed in June 2025