Reviews of Occidental Praha Five 4 stars
Radlická 46/3276, Prague, 15000, Czech Republic

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewClean, tasty breakfasts, comfortable beds, and a nearby metro station – what more could a traveler wish for! For loft lovers, there is an art space just across the street, where on weekends you can enjoy intimate rock/folk concerts with bonfires and beer. It doesn’t disturb the sleep though, as the hotel has good windows and an excellent air-conditioning system.
There were no polyethylene bags provided for the rubbish. I suppose this was for environmental reasons, but it still felt a bit unusual.
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewas I only reserved room, The room and facility inside the room expect me and cleanness was one of the criteria of this hotel. shopping mal and retail store like lidl and tesco and albert is close to this hotel.
if you want a hotel near city center you may have better option to find. whatever metro access and public transportation is near of this hotel. the distance of this location to city center is nearly 2.4km.
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in June 2025
Verified reviewNice size
Limited bar menu
Dear Jo, Thank you for your review. We sincerely regret that certain aspects of your stay did not meet expectations. Our Lobby Bar team continually updates offerings while maintaining quality across our selection of international beverages and snacks. It’s rewarding to know our central location provided an ideal base for exploring Prague’s attractions. We’re equally pleased you appreciated the cleanliness and spaciousness of your room – these remain key priorities for our housekeeping and design teams. The whole team hope that we may see you again in the future. Kind regards, Adela Brickman, General Manager
Dear Jo, Thank you for your review. We sincerely regret that certain aspects of your stay did not meet expectations. Our Lobby Bar team continually updates offerings while maintaining quality across our selection of international beverage… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewgreat location, delicious breakfast & dinner, friendly staff
the pillows 😅
Dear Monika, Thank you for taking the time to share your review. We sincerely regret any discomfort you experienced during your stay. Our team is always available to address such matters promptly to ensure our guests' complete satisfaction. It was our pleasure to provide you with quality dining options, convenient access to Prague's attractions through our prime location, and service from dedicated team members committed to making stays memorable. We're particularly glad you found excellent value in your experience with us. We hope to see you again on a future occasion. Kind regards, Adela Brickman, General Manager
Dear Monika, Thank you for taking the time to share your review. We sincerely regret any discomfort you experienced during your stay. Our team is always available to address such matters promptly to ensure our guests' complete satisfactio… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe hotel was conveniently located near Andel tram and underground stations. Our room was spacious, welcoming and had plenty of amenities.
The hotel could have provided us with tissues or water bottles.
Dear Maria, We would like to thank you for taking the time to review your stay. However, we regret any oversight in anticipating all your needs during your stay. Your comments help us refine our services, and we assure you they have been noted. We are thrilled you appreciated our prime location near Anděl transport links and the comfort of your well-equipped room. Our team takes pride in maintaining excellent facilities and cleanliness standards to ensure a welcoming environment. It was equally rewarding to hear your kind words about our staff's attentiveness and the value you found in our services. Providing memorable experiences remains central to our ethos at Occidental Praha Five. We hope to see you again soon. Best regards, Adela Brickman, General Manager
Dear Maria, We would like to thank you for taking the time to review your stay. However, we regret any oversight in anticipating all your needs during your stay. Your comments help us refine our services, and we assure you they have been … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewExcellent breakfast, very nice room, very clean hotel, excellent staff
nothing
Dear Vijay, We really appreciate this positive review about your stay. It brings us joy to hear you enjoyed multiple aspects of your stay, from our varied breakfast selections prepared with fresh ingredients to the thoughtful layout of your room designed for relaxation. Our housekeeping team takes particular pride in maintaining impeccable cleanliness standards, and your recognition means a great deal. We're equally pleased you found our staff's service exemplary. Their dedication to creating memorable experiences is what drives us daily. The convenient location near Anděl metro station makes exploring Prague's treasures effortless, as you've discovered. We hope to welcome you back in the future. Best wishes, Adela Brickman, General Manager
Dear Vijay, We really appreciate this positive review about your stay. It brings us joy to hear you enjoyed multiple aspects of your stay, from our varied breakfast selections prepared with fresh ingredients to the thoughtful layout of yo… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewa really nice hotel in the heart of Prague, it's abut a 5 mins walk from Andel, from where it is excellently connected to the rest of Prague via Tram and Metro, internet is strong, rooms are very quiet and nice, staff is very professional and friendly, great place
nothing
Dear Karl, Thank you very much for your kind feedback. It's wonderful to know our central location near Andel metro station provided convenient access to Prague's vibrant areas during your stay. Our team takes pride in maintaining quiet, well-equipped rooms paired with reliable connectivity solutions for modern travelers. We're particularly pleased you recognized our staff's dedication to professional service. This commitment to hospitality extends to our varied breakfast offerings designed to fuel busy days of exploration. Your perfect scores across all rating categories truly motivate us to maintain these standards. We're already looking forward to your next opportunity to experience our seamless blend of comfort and urban accessibility. We would be delighted to welcome you back on another occasion. All the best. Adela Brickman, General Manager
Dear Karl, Thank you very much for your kind feedback. It's wonderful to know our central location near Andel metro station provided convenient access to Prague's vibrant areas during your stay. Our team takes pride in maintaining quiet,… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewA clean fresh-smelling room. Bathroom with the tub was great and overall coziness and privacy. The receptionist at the check-out was super nice!!
The breakfast tables were no cleaned when I went for breakfast. There was someone cleaning them, but I understand that due to influx of people it was difficult to manage to do it all at once.
Dear Guest, Thank you very much for your review of your recent stay. We apologize for the temporary inconvenience during breakfast service. Our team strives to maintain seamless operations even during peak periods. We're delighted you appreciated your well-appointed accommodation and the attentive service from our reception team. Your recognition of our cleanliness standards and thoughtful bathroom amenities is particularly valuable to us. The whole team certainly hope we can welcome you back on another occasion. Many thanks once again, Adela Brickman, General Manager
Dear Guest, Thank you very much for your review of your recent stay. We apologize for the temporary inconvenience during breakfast service. Our team strives to maintain seamless operations even during peak periods. We're delighted you a… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGood for a few days with kids. Close to Lidle and other restaurants.
The buffet was very limited and lacked variety.
Dear Mohammed, Thank you for taking the time to give your opinion about your stay. While we strive to meet all guest expectations, we regret any disappointment experienced during dining moments. Our culinary team works carefully to balance diverse preferences within our buffet offerings. We're delighted our location proved convenient for exploring local amenities with your family. The surrounding area's accessibility remains one of our proudest features, particularly for guests traveling with children. It would be a pleasure to welcome you back on a future occasion. Kind regards, Adela Brickman, General Manager
Dear Mohammed, Thank you for taking the time to give your opinion about your stay. While we strive to meet all guest expectations, we regret any disappointment experienced during dining moments. Our culinary team works carefully to balanc… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewNice room, very modern,comfy bed,great location next to underground,restaurants and shopping centre ,very tasty breakfast
Dinners at the hotel were really not tasty,always cold,very limited choice,half board option is not worth the price that we paid in my opinion.Lack of iron in a room was very dissapointing,very expensive transfer from the airport offered by the hotel
Dear Agata, We appreciate that you took the time to share your experience with us. We sincerely regret some aspects of your stay fell short of expectations. Our culinary team continually works to enhance menu variety and presentation standards. Regarding transfers, we offer multiple transportation options and would be happy to advise guests on alternatives during future visits. We're delighted you appreciated our modern accommodations and premium bedding. It's particularly rewarding to hear our central location near Anděl metro station served your exploration needs well, and that our breakfast selections met your taste preferences. Our housekeeping team takes great pride in maintaining exceptional cleanliness standards throughout the property. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Adela Brickman, General Manager
Dear Agata, We appreciate that you took the time to share your experience with us. We sincerely regret some aspects of your stay fell short of expectations. Our culinary team continually works to enhance menu variety and presentation stan… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewClean and friendly staf
Dear Abdel, Thank you very much for your kind feedback. Thank you for highlighting our cleanliness standards and the welcoming approach of our team. We hope you had the chance to experience our Thai massage service during your stay, a unique wellness offering that complements our central location near Prague's historic attractions. We look forward to welcoming you back for another memorable experience. Best wishes, Adela Brickman, General Manager
Dear Abdel, Thank you very much for your kind feedback. Thank you for highlighting our cleanliness standards and the welcoming approach of our team. We hope you had the chance to experience our Thai massage service during your stay, a u… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewI did half board and the pillows were super comfortable
You have to pay to use the Spa (sauna and steam room) and there is no pool. We needed a massage and this has be booked from outside and done in your room which we didn’t like.
Dear Guest, Thank you for your review of your stay with us. We regret that certain aspects of our wellness facilities did not align with your preferences. Our spa services are designed to offer exclusive experiences, and our team is always available to provide information about the various options available. On a brighter note, we are delighted that you found such comfort in our premium bedding and appreciated the quality of our dining options. Your perfect scores for cleanliness and value demonstrate our commitment to maintaining high standards and delivering excellent service. Your satisfaction with these aspects truly motivates our dedicated team. We look forward to the pleasure of seeing you again. Best regards, Adela Brickman, General Manager
Dear Guest, Thank you for your review of your stay with us. We regret that certain aspects of our wellness facilities did not align with your preferences. Our spa services are designed to offer exclusive experiences, and our team is alway… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe room was clean and the staff was friendly and helpful., The hotel is Close to metro station and supermarket
Car park too small and deficilt for large cars
Dear Ahmed, Thank you for sharing your opinion of your stay with us. We sincerely apologize for any inconvenience you experienced with our parking facilities. Our reception team is always ready to assist guests with parking arrangements to ensure a smooth experience. On a brighter note, we truly value your kind words about our dedicated team members who strive to deliver exceptional service. Your appreciation of our immaculate accommodations brings joy to our housekeeping department. The convenient proximity to public transportation and retail establishments makes our location ideal for exploring Prague's attractions. We hope to welcome you again in the future. Best regards, Adela Brickman, General Manager
Dear Ahmed, Thank you for sharing your opinion of your stay with us. We sincerely apologize for any inconvenience you experienced with our parking facilities. Our reception team is always ready to assist guests with parking arrangements t… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewStaff are so helpful we had to book in last minute and were accommodated so well
Dear Adjoa, Thank you for your positive feedback. Your kind words about our team members warm our hearts. We take pride in providing attentive service, especially when accommodating last-minute requests. Your perfect ratings across all aspects of your stay bring us immense joy. The comfort of your accommodation, the pristine condition of our facilities and our prime location near Anděl metro station contributed to making your visit memorable. We look forward to welcoming you back on a future occasion. Best regards, Adela Brickman, General Manager
Dear Adjoa, Thank you for your positive feedback. Your kind words about our team members warm our hearts. We take pride in providing attentive service, especially when accommodating last-minute requests. Your perfect ratings across all a… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewI requested for the slippers in the room. But the front desk staff refused to provide for me and said it was only provided for the VIP guest only. I felt very angry for the answer and complained about it during the check out period.
Dear Sang, Thank you for taking the time to review your recent stay at our hotel. We sincerely regret that your experience fell short of your expectations. Our team strives to deliver attentive service to each guest, and we are truly sorry for any misunderstanding regarding our amenities. Please know that our front desk team is available around the clock to ensure every guest receives the care and attention they deserve. We value your input about our central location near Anděl metro station, as it helps us better understand our guests' needs. We hope to see you again in the future. Kind regards, Adela Brickman, General Manager
Dear Sang, Thank you for taking the time to review your recent stay at our hotel. We sincerely regret that your experience fell short of your expectations. Our team strives to deliver attentive service to each guest, and we are truly sor… Show more
Reviewed: 2 August 2025 · Stayed in June 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewNice property
Dear Vijay, Thank you very much for your kind feedback. We are delighted that you had such a memorable experience at our establishment. Your satisfaction with our morning dining options brings us joy. The comfort of your accommodations and the attentiveness of our team members contributed to making your stay special. We take pride in maintaining pristine premises and offering a prime setting near the Anděl metro station, providing seamless access to Prague's attractions. The perfect ratings you gave across all aspects truly motivate our team to maintain these high standards of hospitality. We look forward to welcoming you back for another memorable experience. Best wishes, Adela Brickman, General Manager
Dear Vijay, Thank you very much for your kind feedback. We are delighted that you had such a memorable experience at our establishment. Your satisfaction with our morning dining options brings us joy. The comfort of your accommodatio… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewVery rude receptionist by arrival!
Dear Guest, We appreciate that you took the time to share your experience with us. We sincerely regret learning about your experience at reception. Our team members strive to maintain cordial and professional interactions with all guests, and we take your comments seriously. We hope you had the opportunity to explore our excellent location, just 200 metres from Anděl metro station, providing convenient access to Prague's historic centre and major attractions. We look forward to seeing you on your next visit to London. Best wishes, Adela Brickman, General Manager
Dear Guest, We appreciate that you took the time to share your experience with us. We sincerely regret learning about your experience at reception. Our team members strive to maintain cordial and professional interactions with all guests… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe room was booked for 2 person, but it was just one set of towels in bathroom and everything was prepared for one person. Also portable speaker didn't work (((
Dear Dmytro, Thank you for your review. We sincerely regret that some aspects of your stay did not meet your expectations. Our housekeeping team strives to prepare each room meticulously for our valued guests, and we apologize for any oversights during your visit. Rest assured that our front desk team is available around the clock to address such matters promptly. We hope you were able to appreciate our convenient location, just 200 meters from Anděl metro station, with easy access to Prague's historic center and the Novy Smichov shopping centre. We hope to welcome you back in the future. Best wishes, Adela Brickman, General Manager
Dear Dmytro, Thank you for your review. We sincerely regret that some aspects of your stay did not meet your expectations. Our housekeeping team strives to prepare each room meticulously for our valued guests, and we apologize for any ov… Show more