Reviews of Aqua Hotel
Ploučnická 1297/10, Děčín, 405 02, Czech Republic

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewVery helpful and friendly staff in both the hotel and Aquapark, they explained everything very well about the pool and hotel complex. The location was a 15 minute walk to the centre of town and a 20 minute walk to the train station. The facilities in the aquapark were excellent; a very modern, clean and enjoyable swimming pool. Breakfast had a good selection of fresh items and was located a short walk from the hotel. If we are in Děčín again we will definitely stay here again.
Nothing, or stay was perfect.
Hello, thank you very much for your review, we are glad that you enjoyed your stay! Team Aquahotel
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 November 2024 · Stayed in October 2024
Verified reviewReviewed: 30 October 2024 · Stayed in October 2024
Verified reviewGood location of the hotel. Possibility to use the outside swimming pool. The aquapark access is with discount for hotel guest. The breakfast variation is large and tasty.
The check in window is only between 14 and 18 and still they ask what exact time you will arrive. Different proffesionality level of the stuff between the shifts. Room facilities is very basic comparing to cost per night. Noisy fridge.
Reviewed: 22 September 2024 · Stayed in September 2024
Verified reviewIt was a great stay. Quiet surrounding. The receptionist was really helpful. Would definitely come again. Breakfast was ok. They had brochures for planning trips around Decin and also maps.
Nothing.
Hello, thank you for a nice review. Team Aqua Hotel
Reviewed: 2 September 2024 · Stayed in September 2024
Verified reviewDefinitely coming back again! Clean and comfortable room with everything enough. Good breakfast. Amazing pool area where you can enjoy your time alone, with friends or with family and little kids. Beautiful small town among the mountains. Close car ride to other cool places like Bastei or Pravčická Archway. Amazingly friendly staff. Everyone speaks English. Superb choice for a weekend. Parking right at the front door.
Rooms need cleaning under the beds and on top of the wardrobes. Other than that room cleaning is good.
Hello, thank you very much for your review.. Team Aqua Hotel
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewFree access to all outdoor pools, suitable for all ages, even sitting pool for babies.
I've booked pool view, but didn't get one Otherwise, only minor things: * I filled in my info already on booking.com, but was asked again to do so another website * I have clearly marked my arrival time (both on booking.com and on the other website), yet, I had to wait 30 minutes for my room to be ready * Should maintain quiet time, noisy guests in late evening (ie. kids running and screaming on the hallway) were waking our kids. * Staff in the water park did not speak English or German.
Hello, thank you for your feedback. Check-in is from 14:00, if you choose an earlier arrival time, the room may not be ready. We regret the situation with noisy children, unfortunately we cannot influence this fact too much. At the reception in our hotel, the receptionist speaks English, please feel free to contact them next time. Team Aqua Hotel
Hello, thank you for your feedback. Check-in is from 14:00, if you choose an earlier arrival time, the room may not be ready. We regret the situation with noisy children, unfortunately we cannot influence this fact too much. At the receptio… Show more
Reviewed: 5 August 2024 · Stayed in July 2024
Verified reviewVery nice place connected to the local aqua park. Access to outdoor facilities is included in the room price and you get a good discount for the indoor facilities. Kids and pets friendly hotel, very good breakfast.
Everything was ok.
Good day, thank you for the nice rating and nice comment. We appreciate your time. See you soon, Team Aqua Hotel
Reviewed: 4 August 2024 · Stayed in August 2024
Verified reviewThe kids loved the swemig pools The room nice but you need to open window all the time
The small hotel gut no much air inside You must pay for inside pools even its raining and you can't use the pool outside
Good day, thank you for the nice rating. We are always trying to improve. Team Aqua Hotel
Reviewed: 20 June 2024 · Stayed in June 2024
Verified reviewReviewed: 20 June 2024 · Stayed in June 2024
Verified reviewWe came here for the second time on a bicycle trip. And we really like this place. Great for swimming, nice rooms, delicious breakfast. And a safe place for the bicycle. This time we also went to indoor pool with its great slides because of the weather. And it is also recommendable and affordable (hotel guests get discount). We plan to go there again.
Hello, thank you for the nice review. I'm always glad to have guests as nice as you! Have a nice day!
Reviewed: 13 June 2024 · Stayed in June 2024
Verified reviewReviewed: 2 May 2024 · Stayed in May 2024
Verified reviewReviewed: 1 April 2024 · Stayed in April 2024
Verified reviewVery friendly staff and great location for our bike trip. The use of the warm thermal pool outside was very pleasant too.
Nothing
Good day, thank you for your review, we are glad that you enjoyed your stay at our hotel.
Reviewed: 22 February 2024 · Stayed in February 2024
Verified reviewReviewed: 2 December 2023 · Stayed in November 2023
Verified reviewSuper clean, employees were very helpful and friendly. Breakfast also superb. We also appreciate the discount to aquapark for hotel guests.
Hello, thank you for your very nice rating and comments. Have a nice day.
Reviewed: 20 September 2023 · Stayed in September 2023
Verified reviewBoth recepcionists Marie and Danka were really nice and helpful. Chef Peter on the breakfast too... Thank you so much to all of you, I really appreciate your kind!!
Mosquitos and spiders but they are everywhere in Decin, so...
Hello, thank you for your nice rating and comment. Have a nice day! Aqua Hotel
Reviewed: 8 September 2023 · Stayed in August 2023
Verified reviewIt was our second stay in the hotel. It has a wonderful location in a beautiful town surrounded by all good facilities. Near by you have a great restaurant La Fabrika, the pools are magical and I really like the hotel.
I wouldn't visit the aquapark again. It's way too crowded for my liking. Better outdoor from my side.
Reviewed: 13 August 2023 · Stayed in August 2023
Verified reviewLovely staff, very attentive Outdoor and indoor pools were great! The kids had lots of fun on the slides. One of the slides was closed, however we received extra discount for that. Free parking just outside of the hotel. Very good breakfast, enough choice for all of us. The room was quite small, but had everything needed, including table, chairs, free tea and coffee, kettle and some basic crockery
Coffee wasn’t great Pillows way too big and not too comfortable
Hello, thank you for your nice rating and your comments. We are always working to improve the quality of our hotel services. Have a nice day. Aqua Hotel
Reviewed: 1 August 2023 · Stayed in July 2023
Verified reviewWe enjoyed the unlimited access to the outdoor swimming pools. The room was equiped with a small fridge. The hotel is very well located close to the city center and a supermarket.
Hello, thank you for your rating and your comments.
Reviewed: 20 June 2023 · Stayed in June 2023
Verified reviewReviewed: 11 March 2023 · Stayed in March 2023
Verified reviewFriendliness of the lady who checked us in very accommodating to our needs
Nothing it was all good
Hello, thank you for your rating and your nice comments.