Reviews of 4 SMART HOTEL 3 stars

Not a city centre location, but about 10 minutes walk from Olomouc main railway station and the also the long distance bus station. There is a tram stop close to the hotel as the city centre is some distance away from the two stations. The actual room was very clean, comfortable and well equipped. Very good bathroom and no issues at all. Kettle, tea and coffee facilities. Hotel WiFi worked well. So very happy there.

Checking in was supposed to be self service. The hotel sent me instructions via booking.com but the terminal took two minutes to try and locate my reservation but timed out. I followed the instructions near the terminal and phoned the Theatre Hotel a couple of minutes away. Wasn't exactly a friendly voice and got told to come over and check in manually. A disappointing start to the stay.

the room is a bit outside the old town, but no problem, it is near a tram stop

+ comfortable and clean apartment + nice and comfy bathroom + close to main bus/train station + if you want to be left alone, the value for money is decent

- no personal approach, all done via check-in/out machine - autogenerated booking messages instead of personal communication - any further requests/breakfast offered by staff in different hotel building - no dedicated parking, only public parking next to the hotel - missing info sheet in the apartment, WIFI info placed in the entrance hall only - no armchair, the air-conditioning settings cannot be guest-configured

Free parking, clean room, near city center, good wifi connection

Additional extra cost-up for check-in via smart machine (50 ČR), small room (space between bed and coridor)

Very modern hotel with good furniture and fittings. Located two stops from station on tram route 4. Double glazing effective for road noise.

The check-in terminal, it would help to have a direct line telephone to the remote reception.

The room and bathroom looked nice, exactly as in the photos. The room was clean. We needed a freezer for our freeze packs, and they helped us out with our request at reception. Main railway station is 7minutes away by foot

-As many other people who stayed here, we also had a hard time checking in with the machine, so we had to go to Theatre hotel, and the receptionist was able to check us in directly from her computer. Theatre hotel is right across the street, so don't bother checking in yourself - go directly to the Theatre hotel. -There is a sign that you can put up on the door if you want your room to be cleaned. Although we didn't put up the sign, the room was cleaned every day, and towels were changed every day. One day we wanted to sleep in because we were exhausted from the night before, and the cleaners knocked on the door and woke us up in the morning (and that day they didn't clean the room, although we left the room 1-2 hours after they woke us up). We mentioned this at reception, and the receptionist told us that there is a sign that we can put on the door if we DON'T want the room to be cleaned, but in reality it was the opposite -The first time we entered the room, it was smelling very strange, especially the bathroom. We had to open the window and the doors so that the smell disappears - It is not possible to sleep with the window open because from 6-7AM there is a lot of noise comming from the trafic from the street

in accommodation I appreciate the cleanliness.

Unfortunately the hotel is in a very busy location (we were lucky the tram lines were cancelled at the time of accommodation and we had a room facing the courtyard). However, the air conditioning located on the outside of the building through the wall was very noisy. The accommodation was for a one night stay don't expect anything else from it. No great comfort, small rooms and even smaller bathroom.

Location was good for the purpose of our trip (close to the train station). Hotel is very modern, the room was clean and had good AC. With windows closed, you don't hear the noise from the street traffic (the whole hotel is very stuffy and hot, but with the AC it was ok)

There was almost no soap in the bathroom when we arrived. We stayed for two nights, and even though we reported the lack of soap to the reception, it was never refilled. Really did not ask for much, just a place to sleep and a good shower, one would expect 3 star hotel would provide it. Pillows could be better as well.

The facilties are really well kept, clean, and nice. I liked the auto check in and out. There is a public transport stop close by and enough parking spaces.

I paid extra for a better room and while it looked better, it was placed right next to the entrance to the building, so I was getting noises from the door opening and closing. It woke me up multiple times.

the apartment does not have air conditioning

the location is the best