Reviews of The Ritz Village 3 stars
Scharlooweg 25, Willemstad, Curaçao
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewGood breakfast, nice staff, perfect location
Small things are broken, some maintenance needed
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewWe’re glad that you enjoyed your stay! Thank you so much for sharing your experience with us.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe room that I saw when I book was not the room that I got. The island had power outage and for over 12 hrs and they were no back up power My room was hot couldn't sleep Saw the breakfast for one price but had to pay more because I didn't pre booked Was afraid to use the bathroom at night because of fear of falling down the steep stairs i had to walk down from the bed to get to the toilet. I wanted to get a beach towel to use at the pool thats on the premises but was told I have to leave a $20 deposit and pay $3 for one.
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe welcoming of guests was just amazing, the penthouse was perfect and the food was really good
Everything was up to standard
Thank you again for your review and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewAccomodation was amazing
The Bartender not too friendly
Thank you so much for taking the time to leave us feedback. Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe pool was terrific and all the employees were very kind. Also, the facilities in the room were so useful. In addition, we had a great breakfast everyday.
We didn't have soap in the shower area (just shampoo).
Thank you so much for sharing your experience with us. We take your feedback very seriously, and we're truly sorry to hear about your negative experience.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLa piscine
Le Check in
We take your feedback very seriously, and we're truly sorry to hear about your negative experience.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe house keeping staff were amazing!! Friendly and loving. They were the best thing about Ritz. The breakfast was also really good. We enjoyed it thoroughly
The receptionist at check-in was rude, uncooperative, and seemed to be a bit racist. Everyone had the same opinion about her. When we complained about the rooms, we were greeted with "you can't get a refund" and ignored us thereafter. She then told the security to deal with the issue and she continued about her day as if we were not paying customers. The rooms given were disgusting , it had mold in large quantities, and the bed in room 1018 was unstable and kept separating,making resting very difficult. I had to share my friend room to get a good rest. The curtains and chair cushion covers were filty. This place looks nothing like the photos. I would not recommend this place to anyone looking to enjoy Curaçao . I brought my friends on this trip after visiting this year back in February and staying at another hotel, but my friends were highly disappointed. I feel so bad about the experience they had at Ritz.
Thank you for taking the time to share your experience. We're truly sorry to hear about the discomfort and inconveniences during your stay. This is certainly not the standard we aim to provide.
Reviewed: 13 August 2025 · Stayed in May 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe welcoming pop-sicle
Catfish pictures
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewVery central and everything is close by on walking distance
Thank you so much for sharing your experience with us
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe hotel was in the heart of all the attractions very nice for business or pleasure.
Only problem was the tv in the rooms didn't work.
Thank you so much for taking the time to leave us a positive rating. It’s is very much appreciated ! Thank you for bringing this to our attention. We’re sorry you had a bad experience.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThank you so much for taking the time to leave us a positive rating. It’s is very much appreciated !
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLocation is great
No hot water
Thank you so much for sharing your experience with us. We're deeply sorry for your experience.
Reviewed: 30 July 2025 · Stayed in June 2025
Verified reviewThe location was ideal and easy to find, also the room was comfortable.
The breakfast needed a bit more variety, for 5 days I ate the same thing.
We thank you for taking the time to send us your feedback. We’re glad you joined us for breakfast each day, and we truly appreciate your suggestion regarding variety. We understand how important it is to have different options, especially for longer stays. We’ll review our menu to see how we can improve.
We thank you for taking the time to send us your feedback. We’re glad you joined us for breakfast each day, and we truly appreciate your suggestion regarding variety. We understand how important it is to have different options, especially … Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLarge nice vieuws
No kitchen no ice all electrical was 220V instead of 110V hard to find a charger
We’re really grateful and appreciative you taking the time to share your rating with us. We indeed do have 220 V and do share this information on the websites. We are truly sorry, this is an information you missed and was an inconvenience for you.
We’re really grateful and appreciative you taking the time to share your rating with us. We indeed do have 220 V and do share this information on the websites. We are truly sorry, this is an information you missed and was an inconvenience … Show more