Reviews of The Freedom Hotel 3 stars
107 Frederikstraat Otrobanda, Willemstad, Curaçao

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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe staff was friendly and there was a feeling of security.
This property is more like a motel than a hotel. The room pleasant, clean but not hotel like.
Thank you for your feedback. We’re pleased to hear you felt welcomed by our staff and secure during your stay. While our property may differ from a traditional hotel, we’re glad you found the room clean and pleasant. Your comments are appreciated and will help us continue to improve. We hope to welcome you again in the future.
Thank you for your feedback. We’re pleased to hear you felt welcomed by our staff and secure during your stay. While our property may differ from a traditional hotel, we’re glad you found the room clean and pleasant. Your comments are appre… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewThe location and the breakfast.
The bathroom smells bad, the AC was not working and it was falling water down the walls inside the bedroom.
Hey Cristiane, Thank you for your feedback. We're glad you enjoyed the location and breakfast. We're very sorry to hear about the issues with the bathroom, AC, and water leakage, this is not the experience we aim to provide. Our team will look into this immediately to ensure its addressed.
Hey Cristiane, Thank you for your feedback. We're glad you enjoyed the location and breakfast. We're very sorry to hear about the issues with the bathroom, AC, and water leakage, this is not the experience we aim to provide. Our tea… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewIt is confortable, well located, it looks as pictured. Staff was very friendly and helpful. I would recommend it for families traveling on a budget.
The rooms are not cleaned on an everyday basis.
Hey Erika , Thanks for your kind words! We're glad you enjoyed the location, comfort, and friendly staff. We appreciate your feedback on room cleaning and will keep it in mind. Hope to see you again!
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewThe location is excellent, the staff are nice and helpful.
Tea/Coffee should be restocked in the rooms regularly.
Hey Akshat, Thank you for your lovely feedback! We're so pleased you enjoyed the location and our friendly staff. Just to clarify, the in-room tea and coffee are a complimentary welcome gift at check-in. After that, we offer barista-made coffee for purchase at our restaurant, and regular coffee is available free of charge after breakfast. We hope to welcome you back soon!
Hey Akshat, Thank you for your lovely feedback! We're so pleased you enjoyed the location and our friendly staff. Just to clarify, the in-room tea and coffee are a complimentary welcome gift at check-in. After that, we offer barista-m… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewMy friend and I enjoyed our stay at this budget hotel, which has been recently upgraded. The lobby, bar, and breakfast area are brand new. We stayed in a triple room with a bunk bed (double on the bottom, single on top), though a railing would help for safety. The pool area was a highlight, featuring comfortable loungers and swinging chairs perfect for evening relaxation. Pool and room towels were provided daily. Located in Otrabanda, the hotel is within walking distance to District Punda and near the bus terminal for easy airport access. The staff were friendly and seem dedicated to improving the hotel’s rating—hopefully, it remains affordable!
Thank you for the kind words! We're so happy you enjoyed the upgrades, relaxing pool area, and our central location. It means a lot to hear you found our team friendly — we’d love to welcome you back anytime!
Reviewed: 18 April 2025 · Stayed in March 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewThe staff needs mnore preparation to interact with the public.
Thank you for your feedback—it’s truly appreciated. We're working on enhancing our team’s training to ensure every guest feels welcomed and well taken care of. Your input helps us get better!
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewOnly thing was no microwave to heat up my food
Hey Alvin, Thanks for your feedback! We’re sorry about the lack of a microwave and will keep it in mind for the future. Hope to welcome you back soon!
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewReviewed: 12 March 2025 · Stayed in February 2025
Verified reviewReviewed: 11 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewLocation
A very noisy hotel, Don't stay there if you want peace and quiet. The doors slam loudly day and night
Thank you for your feedback. We apologize for the noise during your stay. We hope to provide a quieter experience next time.
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewClean and good location. Nice staff.
Undergound room in front of an open street, no privacy at all. Had to keep window's courtains closed all the time. Every people walking down the street can see inside the room. Not good for business trip, there was no chair for the working table, then I had request at reception - and that was ok. Shower cabin is open and makes a mess, with water falling apart in the bathroom leaving the floor fully weting
Thank you for your feedback! We're happy to hear you liked the location and staff. We’re sorry to hear about the privacy concerns and the issues with the shower. We’ll certainly look into improving these aspects to ensure a more comfortable stay for our guests. We appreciate you bringing this to our attention!
Thank you for your feedback! We're happy to hear you liked the location and staff. We’re sorry to hear about the privacy concerns and the issues with the shower. We’ll certainly look into improving these aspects to ensure a more comfort… Show more
Reviewed: 5 February 2025 · Stayed in February 2025
Verified reviewIt was in a great location
The fridge was too small …
Hey Jariel, Thank you for your kind feedback! We’re thrilled to hear that you had a great experience with us and found the location ideal. We appreciate your comment about the fridge size and will take it into consideration for future improvements. We’d love to welcome you back in the future!
Hey Jariel, Thank you for your kind feedback! We’re thrilled to hear that you had a great experience with us and found the location ideal. We appreciate your comment about the fridge size and will take it into consideration for future impro… Show more
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewThe location was very good. Easy walking distance to Otrabando or Punda. The breakfast of Maira's Kitchen was the best! It has limited parking space, but the security guard was very helpful with the parking.
The poolbar is supose to be open until 7:00 pm, but was already closed at 5:00 pm.
Thank you so much for your wonderful review! We're so glad to hear that you enjoyed the location, the delicious breakfast at Maira's Kitchen, and the helpfulness of our staff. We’re happy to know you had a great stay overall. We’re continuously working to improve, and we truly appreciate your feedback. Hope to see you again soon!
Thank you so much for your wonderful review! We're so glad to hear that you enjoyed the location, the delicious breakfast at Maira's Kitchen, and the helpfulness of our staff. We’re happy to know you had a great stay overall. We’re … Show more
Reviewed: 10 January 2025 · Stayed in January 2025
Verified review