Breakfast was limited. It's in the restaurant next to the hotel. But only 4 options, and the first day, my breakfast wasn't even complete.. The rooms were very noisy. You could clearly hear the road with the cars. It's was difficult to sleep because of that.

The beds were very nice. The garden is lovely

Stayed in June 2025

Noisy Road Traffic .... just bring earplugs

Great Location

Stayed in May 2025

Noise, road traffic noise , non stop

Breakfast

Stayed in April 2025

Location was adjacent to a busy road with a lot of noise from passing trucks.

Breakfast supplied by adjacent restaurant from a restricted menu. Quality was fine though. A number of other restaurants were within a short walk as was a large supermarket. Nice garden and swimming pool. Parking was fine. Laundry services were quick and efficient with shirts nicely folded. Would have a view of the Volcano except it was covered in cloud throughout our stay.

Stayed in February 2025

No closet for the wardrobe, no fridge, no safebox, to less hangers in the bathroom and room, missimg one small night table close ti bed...brrakfast in the outsourced facility was lousy...no fruits

Location, big room, good bed, and the garden

Stayed in January 2025

Road noise in the night

Excellent location and good service

Stayed in December 2024

the rooms do not have mirrors, and it's very noisy, The jacuzzi doesn't work and they tell people it's a children's pool 🤦🏻 as if you were an idiot and didn't know it was a Jacuzzi.

very close to the volcano and restaurants

Stayed in April 2024

The accommodation was right onto a very noisy road in Fortuna, with huge juggernauts and coaches roaring by day and night. We had to move rooms as it was impossible to sleep. The breakfasts are served at the Pasta Factory next door, which is a souless, little visited eatery. The offer is choice of 5 cooked options, which were adequate, but you can have just a single cup of juice, tea or coffee; no refills. And no bread unless you chose a menu option which had one slice.

The room was large, clean and comfortable with good quality bedding and a great shower. The site is set in pictursque small grounds you can walk and explore, and included a herb/medicinal garden. We saw a variety of birds and retiles, and also frogs and bats after dark. There was a really nice small pool and jacuzzi, with an area with seating just behind the bedroom block, which was private and relaxing. Pool towels are supplied. The staff were exceptionally friendly and helpful.

Stayed in February 2024

A perfect base for La fortuna and Arenal. The staff are exceptional and always so helpful. Lovely pool area too.

Stayed in February 2024

Environmental and surrounding was great. Staff very helpful.

Stayed in January 2024

Great location, great breakfast, great staff

Stayed in December 2023

A bit far from the center (20m walk) if you don’t have a car but that wasn’t a huge problem

The staff is great and very friendly. They will also help you book activities in the area and you can pay directly through them. Special thanks to Danishka for all the help.

Stayed in November 2023

There were two beds in the room and one was a spring mattress that was uncomfortable.

The room was comfortable and clean. The wifi was strong and we were able to work from the room. The staff went above and beyond to help us ensure we were able to work from the room. The pool and property were excellent. The free breakfast was big and delicious. The view was amazing.

Stayed in January 2023

Nice clean rooms, great views and in a good location for exploring the local area.

Stayed in April 2025

The beds were a little stiff - they were fine but not the most comfortable.

Great location, excellent views of the volcano from every room, friendly staff, clean rooms, delicious breakfast at the restaurant next door, and beautiful gardens.

Stayed in February 2024

Exceptional cleanliness; rooms always had the best smell. Staff was very friendly and gave great recommendations

Stayed in March 2024

We join others in suggesting more seating and couches around the swimming pool area.

A warm welcome makes a difference after a long shuttle and that was given! The staff were always attentive - especially Karin - without being obtrusive. The hotel faced a main road - but this was not an issue. The room and beds were very comfortable and the bathroom/shower excellent. The garden and pool are very well maintaned. The trees and flowers - many carefully recorded - were lovely and taught us a good deal on natural Costa Rica. We enjoyed just sitting there! Breakfast at the adjacent restaurant was consistently of a high standard Altogether very good value in an otherwise expensive town and country. I don't often give this high rating!

Stayed in March 2024

Honestly I did like everything Great service and very clean

Stayed in March 2024

The staff was very friendly and helpful

Stayed in January 2024

The noise from the road.

The staff where happy and helpful and the breakfasts were good.

Stayed in January 2024

Website mentioned there is iron available but the lady mentioned it’s the problem with the website and said she will make sure website is updated.

The reviews for this room are apt. This hotel is very close to number of restaurants. Lot of choices to eat. Free breakfast place is next door restaurant. Nice food options. Bed is comfy. There is a little musty smell over the room. Good for only short trips as the hotel is right on the street you will hear the traffic later in the night too.

Stayed in December 2023

NA

Great location and spacious room

Stayed in December 2023

The road is very busy and traffic starts early but that can't be helped.

Spotlessly clean Very friendly and helpful staff They helped us organise so many trips and at discounts too Breakfast being included was a big bonus and the choice and standard were great We used the pool every day and make sure you take a trip around the gardens. The view of the volcano is breathtaking. The room was huge and the towel art was stunning every day Jorge and the whole team were wonderful. Would definitely recommend staying here.

Stayed in November 2023

N/A

The hotel has everything you needed, staff were very friendly, and breakfast was really good!

Stayed in May 2023