Loved the hike to the beautiful hot springs in the forest setting.

Stayed in February 2025

Beautiful quiet place.

Stayed in January 2025

The hot springs are great, as well as the staff!

Stayed in December 2024

Buffet breakfast, food was cold all the time.

Very friendly and polite staff.

Stayed in December 2024

Friendly staff, good food, awesome hot springs!

Stayed in December 2024

Wi-Fi was pretty lousy in the room. If you need to do anything serious you can go to the restaurant which has adequate Wi-Fi. No English speaking channels in tv, which doesn’t bother me except I had to listen to husband gripe about not having tv or Netflix. For anyone with bad difficulty walking getting to the springs might not be easy. It is an 800 meter walk on the lane (if you have a vehicle you can drive, or they can drive you) then about 400 meters through the beautiful jungle to the springs.

The grounds were gorgeous, like paradise. Beautiful gardens with lots of paths were just delightful. There are fields with cows and horses, very scenic. The springs are wonderful, a beautiful walk to get there. The food in the restaurant was excellent and the staff is very nice. My husband has a knee problem and they even drove us to the parking lot by the springs which was awfully nice. There are many separate hot pools, rustic style not like square swimming pools, and temperatures ranging from lukewarm to scalding. We are in the rainy season and this morning we had them all to ourselves!

Stayed in November 2024

Some of the reception staff sent mixed information which became confusing. The rooms should be kept by pest control standards. I think they just started doing it.

The forest, termales Springs and spa area is gorgeous. A real natural experience. Doña Ligias massage was the absolute best!

Stayed in May 2024

mattress covers and new mattresses

peaceful and private hot springs. fantastic location with great staff serving cocktails at the spa

Stayed in August 2023

Menu has to many choices. It will be better to have fewer choices tasteful choices.

I like the view of the hotel

Stayed in July 2023

The check in was not very friendly a the beds only had a sheets no coverlet or blankets so d had to ask for blankets for the beds.

Enjoyed the location , termales and breakfast was good

Stayed in May 2023

The condition of the room, no hangers, difficult to unlock room door, bathroom felt grungy.

The thermal pools and the grounds. The food is average. Staff is great!

Stayed in April 2023

This was my third stay. What I disliked was how the breakfast "policy" changed. I comparison to past stays this time was only DESAYUNO TIPICO offered. That's not really what vegetarian guests eat!!! While asking for some bread with marmalade in exchange, we were told that there is no marmalade (or the like) offered. Well, that's POOR!!!

The service person at the pool bar was very friendly, we enjoyed his attention

Stayed in January 2023

Website didn't accurately describe the actual conditions of facilities. Beds were horrible, no site services such as vehicles for local transportation. The competitors next door offered a much more luxurious accommodations, and services. No wifi !! The mini split AC had a bird's nest built in it. A bathroom tile fell off the wall and hit my husband's foot.

The scenery

Stayed in August 2025

Sorry to say that there was a lot of activity in the ceilings throughout the space. Had a bad night of rest. Whatever is in the ceiling is soiling the area and the smell is in the fabrics throughout.

Location and living space

Stayed in July 2025

the bed was old and needs to be replaced

everything was great,

Stayed in May 2025

We chose this hotel because there was a resturant on site, but we had to drive up to it and it didn't serve food at 4, only open for dinner at 6. Our room was nice but we could hear neighbors full conversation until late into the night. After a days drive we were ready for food and rest 😒

Beautiful grounds, view of the Volcano was incredible. Lots of bird songs ♡ The Hot springs are our favorite in the whole area. Breakfast and room were as we expected.

Stayed in April 2025

The bungalow we stayed in was very dated, bathroom door did not shut, bed was like sleeping on a bed spring, stains on the bedroom wall appeared as if it was mold. My wife and I had a bad headache the next morning.There were also ants all over the kitchen countertop. Needless to say, we only stayed one night out of the two we had reserved.

The hot springs were nice and so were the grounds.

Stayed in December 2024

More equipment for the kitchen such as better knives, some bowls, and towels would be nice

Amazing hot springs! Wow wow wow! The staff was great and very friendly. We took the family cabin for 4 people with the kitchen and it was great. We enjoyed our stay very much.

Stayed in October 2024

The facilities, they lack adequate maintenance. They are not worth the price..

Helpful service

Stayed in October 2024

I really did not like our hotel room, for the value it was completely rundown, uncomfortable but basic and clean at least. The food at the restaurant was really poor quality.

the hot springs were amazing and enchanting, it made up for the fact that the rooms have not been improved for 30 plus years I am assuming.

Stayed in August 2024

The walking trail towards the housing area needs a little bit more of lighting for night time.

The place is amazing. Excellent service. It's a hidden jewel. We had a wonderful experience. We Love the Hot springs and the Horse back riding. The staff are very nice and friendly. A wonderful hospitality.

Stayed in August 2024

Wow this place needs some major renovations and upgrades. The rooms are beyond basic, the beds are old and springy. The property is completely empty- which says it all. The staff is very nice, but the place needs a lot of work. The hot springs are cool, but needs a lot of renovation.

The staff is very nice, the grounds are kept very well

Stayed in August 2024

Nothing

Nature

Stayed in August 2024

I did not like the bungalow type room due to the poor condition of the paint, kitchen utensils, and the refrigerator in bad condition. Doors that could not be opened, lack of other kitchen utensils such as knives, cups, etc. There was also a huge problem with noises of rats in the ceiling and huge cockroaches coming out of some furniture. The sound of the rats was very annoying and did not let us sleep peacefully

I liked the bungalow type room and its privacy, space. Staff was friendly

Stayed in April 2024