Quepos Manuel Antonio, Portalón, 60602 Portalón, Costa Rica
#1 of 1 hotels in Portalón
Guests' ChoiceBased on 49 hotel reviews
7.9Cleanliness
7.9
Comfort
7.9
Location
8.8
Facilities
7.7
Staff
8.6
Value for money
8.2
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 16 April 2024
Brigitte
Costa RicaNeeds a little more light
It is all surrounded by nature and the people working there were really nice
Stayed in April 2024
Reviewed: 17 October 2023
Irmante
LithuaniaBreakfast could be more plentiful. It wasn't a problem for us, but soap and shampoo were missing.
Beautiful garden with birds and other wild animals. Nice pool and terrace.
Stayed in October 2023
Reviewed: 9 September 2023
David
SloveniaWe saw 2 cockroaches in the kitchen, a few centipedes on the bedroom wall. The sheets were not clean, the towel had yellow stains.
The surroundings were very pretty, and so was the garden around the lodges. The owner was very friendly, she gave us a bigger room as it was vacant.
Stayed in September 2023
Reviewed: 14 April 2023
Yianni
United KingdomInternet was iffy in places
Size of rooms was lovely
Stayed in March 2023
Reviewed: 4 April 2023
Deborah
United StatesI chose the hotel because description said there was a restaurant at the property. I didn’t want to drive anywhere in the evening. However, only breakfast is provided.
Loved the beautiful jungle setting. Rooms were very comfortable and spacious. Very nice breakfast and great coffee. Lovely waterfall a short hike from the property where you can jump into the water.
Stayed in March 2023
Reviewed: 11 March 2023
Irma
United StatesOur rolling luggage couldn’t roll on gravel. Hard to locate. The waterfall was far from the property, no parking nearby and was a river.
Beautiful pool, gardens and room.
Stayed in March 2023
Reviewed: 9 March 2023
Arnie
CanadaStaff could have been more friendly and attentive. I know one couple was left waiting for hours before there was anyone around to check them in.
Jungle setting.
Stayed in March 2023
Reviewed: 15 February 2023
Ting
Canadasurround by a beautiful garden. many beautiful beaches nearby.
Stayed in January 2023
Reviewed: 7 February 2023
Eva
Czech RepublicHelene was very nice and very friendly. breakfast was very tasty and the hotel is in beautiful garden. pool is clear and refreshing.
Stayed in February 2023
Reviewed: 6 February 2023
Bry
Costa RicaMight be kind of old facilities. Breakfast might be considered small
The owner is friendly and nice. In this place you will have good contact with nature
Stayed in February 2023
Reviewed: 23 January 2023
Amaal
United KingdomThe fact that it’s in the middle of the jungle and you get to experience a jungle life
The owner is extremely helpful and very lovely.
Stayed in January 2023
Reviewed: 14 January 2023
Marcia
ItalyShowers were cold only. My sister kept finding ants in her bed. The pool water was very cloudy.
The gardens were beautiful, quiet overall, good breakfast.
Stayed in January 2023
Reviewed: 5 January 2023
Christopher
United Kingdomrooms a little tired and needs more lighting at night
very much a jungle setting
Stayed in January 2023
Reviewed: 1 October 2022
Jhuesmann
United StatesHot shower wasn't hot.
Rooms were very cool even though there was no AC - wasn't needed. Beautiful grounds, nice pool, good breakfast. Owner was very helpful and informative.
Stayed in October 2022
Reviewed: 21 September 2022
Ana
MexicoThe bed was uncomfortable, some of the lights didn't work, we found a cockroach in the closet, we didn't have hot water (they tried to fix it but never worked), and very bad wifi reception inside the cabin.
It is very pretty and Helene is really nice. Breakfast is good.
Stayed in September 2022
Reviewed: 15 March 2025
Larisa
CanadaWiFi was good near the pool only!
A family-run hotel in the jungle with its own trails, a nice pool, and a delicious breakfast in the morning. The rooms are located in separate cabins apart from each other. walking around was amazing !!! such a beautiful property! There’s a river nearby, about a 15-minute walk away, where you can swim. It’s a very atmospheric and enjoyable place. We loved it!
Stayed in February 2025
Reviewed: 4 March 2025
Estée
NetherlandsWe showed up last minute on a Sunday afternoon, and got to hear all about staff drama. The promising "eco lodge hotel" from the pictures was, in reality, run down. We see how it would have been beautiful once, but unfortunately this was not our experience. When we arrived we saw no one and felt like we were walking through a ghost town. Also the termites eating our cabin did not feel like a great sign. The sheets were of some sort of plastic and were weird to sleep under
Stayed in March 2025
Reviewed: 31 January 2025
Christian
BelgiumYou could tell that they are restoring the place somewhat. The yard was not fully maintained (plants overgrowing some paths, wild animals pooping on the paths that did not get removed for days). But that is nature and did not disturb us too much.
Wonderful little gem in the forest. We stayed here to avoid the crowds and were blown away. Small villas separated by a beautiful garden/forest. We received an upgrade and on the beginning were the only guests there. Staff was extremely friendly and welcoming, a big thank you to everyone. The villa itself was very cozy, had a bathroom and a kitchen. Bed was comfortable, villa was overall very clean. You can walk on the property (lots of different plants, some animals such as birds, even sheep), or walk 15 minutes to the waterfall. Breakfast was also very good and the pool refreshing. Located a 15 minute drive from Dominical, 25 minutes to Quepos and 40 minutes to Manuel Antonio. But the local beach at Matapalo is highly recommended. And listen to AJ's restaurant recommendations, the Langosta Feliz was amazing. We ended up extending our stay and loved every minute of it.
Stayed in January 2025
Reviewed: 1 January 2025
Carlos
PolandThe beds are a bit hard
The gardens are beautiful
Stayed in December 2024
Reviewed: 7 August 2024
Mckay
CanadaLeaving so soon was the only thing we didn't like
For those that truly want an immersive jungle experience this is it. Absolutely loved it all. Biggest undiscovered gem yet.
Stayed in August 2024
Reviewed: 19 March 2024
Witold
PolandEverything was perfect or even better.
Very friendly staff and owner met all our needs during our stay. We were travelling with disabled child and their attitude was really great. Beautiful space around our villa, nice and clean swimming pool, tasty breakfast... We enjoyed it very much.
Stayed in February 2024
Reviewed: 14 February 2024
Dinesh
CanadaWe booked the hotel and told them we would check in a bit late. We drove all the way to the lodge and there was nobody to welcome us, the reception was closed at 7pm. We had to go find another hotel at night on the spot.
Stayed in February 2024
Reviewed: 6 February 2024
Yecv
United StatesWater leaking on to bed. Ants build home in the room. Mosquitoes. No food access after breakfast.
Trees around the property
Stayed in December 2023
Reviewed: 11 June 2023
Valenzuela
United StatesIt was quiet,peaceful and located in a gorgeous area. Many beautiful, secluded and safe beaches and hiking trails. The staff was so nice and welcoming. This is the place to relax and get in touch with nature.
Stayed in June 2023
Showing 1 – 25
Columbia, USA
Fermoselle, Spain
Tokyo, Japan
Weligama, Sri Lanka
Hermanus, South Africa
Cefalù, Italy
Porto, Portugal
New Delhi, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content