Recensioni su La Hacienda Rooms & Food

Hi, thanks for your comments, but I think you're in the wrong place. Your room had 3 lights. We would never hand in the pillows dirty. The rooms are checked after and before cleaning, and the shared kitchen is next to ours. If someone uses it and doesn't clean up after themselves, there's a $20 fine. If that's the case, our staff cleans the kitchen. I don't know if you arrived at the exact moment when someone was cooking and eating, or if you're in the wrong place, because besides everything, the reception is right next to the entrance.

Hi, thanks for your comments, but I think you're in the wrong place. Your room had 3 lights. We would never hand in the pillows dirty. The rooms are checked after and before cleaning, and the shared kitchen is next to ours. If someone uses … Mostra altro

Hello thanks for your comment, the smell of the room is due to you turning on the air and then turning it off, the room by not having an air outlet and not leaving the door open the cold of the air conditioning turns into humidity, I don't know if you were recommended to try not to turn off the air to avoid that, With respect to cleanliness we would never deliver a dirty room, the rooms are always cleaned and checked before being delivered to verify that everything is fine, in any case apologies for the inconvenience caused, for a next occasion we would like that if you have to talk about something you talk about it directly and give us the opportunity to find the best solution, nice day

Hello thanks for your comment, the smell of the room is due to you turning on the air and then turning it off, the room by not having an air outlet and not leaving the door open the cold of the air conditioning turns into humidity, I don… Mostra altro

You entered at night. and you never reported any inconvenience, the night staff is in front of the hotel all the time or making rounds around it, which could have helped you with any inconvenience you might have, when you leave you ask for a discount for the alleged inconvenience and by not accessing Your requests you shout at the receptionist and you treat her like a whore (supported on cameras) when we enter the room, the lights and everything work correctly. You just want to take advantage of the situation and seeing that we are a relatively small hotel and seeing the receptionist a young girl, do you think you can intimidate the staff to make a profit? you think you are more than other people and you use tricks to ask for a discount of a room of $35. There is nothing more to say

You entered at night. and you never reported any inconvenience, the night staff is in front of the hotel all the time or making rounds around it, which could have helped you with any inconvenience you might have, when you leave you ask for… Mostra altro