Akyarlar, Turkey
Positive section of review
My stay at the resort was wonderful in every way. • The place is beautiful and very relaxing, with a calm atmosphere and excellent services. • The beach needs some improvement and more attention. • The staff were amazing and extremely helpful. • The food and buffet were very diverse, especially the Italian and Turkish dishes which were outstanding. • The restaurants at the resort were excellent. • The bars were unlimited and absolutely great. • The pools were clean and fantastic. • Overall, the service quality was outstanding, and the price was very reasonable for the comfort provided. I definitely recommend this resort
Negative section of review
The rooms are a bit old, but still acceptable, clean, and with excellent services.
Okurcalar, Turkey
Positive section of review
There was nothing good Be careful! they might try to charge again. I would not recommend this hotel at all! Not professional, they don’t know their job. They don’t know peoples rights. They can just hold you there in the room just because they themselves do not know how to operate their business. They advertise their hotels in booking.com and we are customers who used this platform to book and paid using this platform. But they didn’t know how to take their money from booking! Now a question: is this my problem ? Why does this have to affect me and My family?
Negative section of review
I had horrible experience in the hotel. 1) food was not tasty at all 2) really bad customer service from the front desk 3) cleaning was not good. They made up only 1 bed and left other 3 beds. 4) i payed for our stay 2 weeks in advance which was taken from my bank account and while checking in I mentioned it. But while checking out front office manager kept us for more than 2 hours as if we were criminals and tried to make us pay again for our stay just because they did not know how to access to payment in booking.com I showed them the receipt I showed them my bank statement I even phoned booking in front of them and they advised me to leave the hotel because we didn’t owe anything to them. But manager Umut and Eldiar from front desk didn’t allow us to leave. At the end they found out that the money is with booking and they let us leave without apologies. They hold us with my 2 year old toddler with the temperature who missed her lunch, her nap. With mum 70 years old mum who was very tired and frustrated. With 2 other under aged nephew and niece who had their flights on that day. They could have left a note in the room during our stay that they need to speak to us. Instead they blocked the room card. When we went to the reception they just unlocked it as they were unaware because Eldiars working shift finished and he didn’t let others to know. But caused us an inconvenience and treated like a criminals bringing 5-6 men in uniform like a security having handcuffs in their hand! Really bad experience! I will try to contact my embassy and consular in Antalya. I’ll do my best to escalate this further. Because it was very and very bad situation and I was shaking all day and feeling unwell.
Istanbul, Turkey
Positive section of review
Not a lot of things to note here except İlayda who showed great hospitality and professionalism. At the coffee bat in the lobby level.
Negative section of review
Felt I had to pay extra twice for the upgraded king suite. Not very helpful staff at the concierge for the room switch. Also very strange hospitality staff some unacceptable attitude from staff in a hotel.
Istanbul, Turkey
Positive section of review
Staff very helpful even when they didn’t have very good English. Excellent location. We really enjoyed our 4 nights at the hotel
Istanbul, Turkey
Positive section of review
he staff at the Wanda Vista Istanbul were fantastic. Great attitude. Helpful and always available. The bed was super comfy.
Negative section of review
This is a beautiful hotel! It's clean and has a lot of comfort items to make you feel at home.
Istanbul, Turkey
Positive section of review
Good location near the city center. Friendly and helpful stuff.
Negative section of review
There were cracks in the walls and insects living in those cracks: ants and possibly cockroaches. Also an insect inside the fridge and in the bathroom.
Fethiye, Turkey
Positive section of review
The swimming pool, garden , quiet area and staff are very nice.
Istanbul, Turkey
Positive section of review
The staff was great and the location too. Nice patio!
Negative section of review
Everything was fine
Side, Turkey
Positive section of review
Everything
Negative section of review
The guy at the photographer services asked us 10 times “which country you from?” And after answering he left with no further comments. At first we laughed but then it became annoying and a little rude.
Istanbul, Turkey
Positive section of review
The staff were very helpful and decor was lovely
Negative section of review
When using the shower half the bathroom flooded because the shower door was loose.