Al Başrah, Iraq
Positive section of review
It was a great stay and everything was excellent at the hotel and all the staff were friendly and wonderful I thank my brother Rami and Mustafa who were wonderful in the good reception and thank everyone for the good handling. And it's not my first visit, not my last.
As Sulaymānīyah, Iraq
Positive section of review
Very nice hotel very nice service I appreciate everyone and special man suhaib ❣️ very helper I was very good with us thank you so much for everyone and special thank you for Miss Amna she was very kind and sweet
Erbil, Iraq
Positive section of review
The property itself is elegant and well-maintained. One of the reception staff members, Akam, was particularly professional and kind—he handled everything with great care and made me feel welcomed.
Negative section of review
When I tried to arrange an early check-in, the communication from the staff( except Akam who was amazing) I contacted felt vague and lacking in empathy. I understand that granting early check-in can be difficult, but a warmer and clearer response would have reduced the stress—especially since I was waiting on the day of my wedding. Additionally, for a king room at this price, I expected more in-room amenities. The fridge contained only water, which felt disappointing for such a premium booking.
Duhok, Iraq
Positive section of review
Staff was very friendly, helped with any questions i had. Very helpful they spoke multiple languages allowed communications to be detailed Would definately go back
Negative section of review
N/A
Erbil, Iraq
Positive section of review
Immaculate rooms, outstanding safety standards, attentive and welcoming staff, exquisite dining, and an atmosphere of refined luxury.
Negative section of review
n/a
Erbil, Iraq
Positive section of review
It's a cozy hotel with a nice staff. It really surprised me how good it was.
Erbil, Iraq
Positive section of review
The building was very new, and very nice design. Like 5 star hotels.
Negative section of review
Staff are not efficient and not experienced.
Erbil, Iraq
Positive section of review
Everything
Negative section of review
Everything
As Sulaymānīyah, Iraq
Positive section of review
The staff
Negative section of review
Weak WiFi